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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



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Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Big Companies Get On Board With Net Calls


Vonage In Print News

Big Companies Get On Board With Net Calls

November 28, 2003

By Michelle Kessler

Big companies are putting their might behind Internet phone service, which could drive prices down and quality up in the emerging industry.

  • Verizon Communications. This week, the No. 1 local phone company said it will offer Internet calling - in which calls travel via computer networks instead of phone lines - to consumers in the second quarter of 2004. Service for small and midsize businesses will follow later in the year.

  • SBC Communications. Last week, it launched its first Internet phone service for small and midsize businesses. Internet calling is the No. 1 service business customers ask about, says spokesman Michael Coe.

  • New Enterprise Associates. The well-known Silicon Valley venture-capital firm said this week that it invested $15 million in consumer Internet phone start-up Vonage. The company has received $65.3 million in funding overall.
    Also endorsing Internet calls: Qwest Communications earlier this month announced plans for a consumer service. BellSouth announced a small and midsize business service in October.

    The support of big companies will make the decade-old technology "really start to hit the mainstream" by legitimizing the technology, says independent telecom analyst Jeff Kagan. Almost 6 million Internet phone lines are expected to be installed next year, says market researcher Yankee Group.

    Internet calls require a special phone or adapter but work much the same way a regular call does. They are cheaper because they skirt tolls and taxes by avoiding traditional telephone lines, though they often travel via traditional lines for the final connection to the person being called.

    Vonage, for example, offers a $35 monthly deal - which includes unlimited calls anywhere in the USA and Canada. Customers may need to buy an adapter or router to use the service.

    Most phone companies have sold Internet calling to big businesses for years. That's because big businesses have the fast Internet connections needed to make it work well. Now, the quickening spread of broadband in homes and small businesses makes Internet calls more feasible for others.
    Plus, Internet callers can pick their area code and keep phone numbers while moving, thanks to the computers at the heart of the system. These features will further propel the market, says Rick Moran, a vice president at network-gear maker Cisco Systems, a big backer of Internet calls.

    But Internet calling still faces hurdles. Regulatory issues need to be solved. And call quality often isn't as high as with regular phones.

    Verizon, for one, "thinks the quality (of its upcoming consumer service) will not be quite up to our normal standards, so we probably won't charge quite as much for it," says spokesman Eric Rabe.



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    †AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

    1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

    2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

    HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

    ** Certain call types excluded.

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