HOLMDEL, N.J., Dec 17, 2009 /PRNewswire-FirstCall via COMTEX News Network/ --
Held on the 10th December at the Strangers Dining Room of the House of Commons,
the award acknowledges Vonage UK as setting the industry standard for
VoIP services to the public. This year's
award recognises the company's commitment and dedication to industry-leading
standards of customer service, value for money and providing a wealth of service
features to their clients across the world.
VoIP - Revolutionising the marketplace
Vonage UK's V-Plan 4i,
the first unlimited call plan to India in the UK, has revolutionised how its
customers communicate. "We are absolutely delighted to have won this award,"
says Vincent Potier, Vonage UK's managing director. "The fact that it's the
consumer award means more to us than anything else. It helps underscore our
commitment to providing our customers with the best possible standards, the best
possible service and the best value for money," he adds.
Internet telephony is the ability to make voice calls over any Internet
Protocol (IP) connection, particularly broadband, using VoIP. IP Communications
also enable a rich multi-media set of advanced services, including high
definition sound quality and presence. Internet telephony service providers can
provide regular and enhanced phone line services - often at substantial cost
reductions.
VoIP has changed the way people communicate, using a broadband Internet
connection to place calls around the world, rather than relying on a traditional
landline. The award recognises Vonage's innovations in providing an
unlimited call plan to
India and 35 other countries around the world, connecting both families and
businesses across continents.
"Our top priority is creating the right products for consumers -- the
products they most want today," explains Vincent Potier. "V-plan 4i unlimited
call plan to India is a very good example of the way to do it. We listened to
what our customers wanted and innovated with the first call plan of its kind in
the UK. This award is an acknowledgement by the industry that we're getting it
right," he adds.
"What we've shown is that for a fair price, customers can receive a service
that offers exceptional quality and clarity - and that's a service they're
willing to pay for."
About Vonage UK
Vonage UK is a subsidiary of Vonage Holdings Corp., traded on the NYSE under
the symbol VG. Vonage is a pioneer in the Internet phone industry. In the UK,
the award winning Vonage(R) service is sold on the Vonage UK website. For more
information about Vonage's products and services, please visit
www.vonage.co.uk. Vonage(R) is a
registered trademark of Vonage Marketing, a subsidiary of Vonage Holdings Corp.
About ITSPA (www.itspa.org.uk)
ITSPA is the UK's industry body for Internet Telephony Service Providers.
Founded in 2004, with over 60 members, ranging from the largest Tier one
operators to the new entrants, providing services to millions of consumers and
businesses.
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