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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Holdings Corp. Reports Third Quarter 2009 Results


Vonage Press Releases

- Adjusted EBITDA(1) Increases to $33 Million -
- Net Income Excluding Adjustments(2) Increases to $5 Million or $0.03 per Share -
- Vonage World Subscribers Exceed 400,000 -
- Company Reports Revenue of $222 Million -

HOLMDEL, N.J., Nov 04, 2009 /PRNewswire-FirstCall via COMTEX News Network/ -- Vonage Holdings Corp. (NYSE: VG), a leading provider of high-quality voice and messaging services over broadband networks, today announced results for the third quarter ended September 30, 2009.

Vonage reported record adjusted earnings before interest, taxes, depreciation and amortization ("EBITDA")(1) of $33 million, up from $15 million in the year ago quarter and $31 million sequentially. This is the eighth consecutive quarter of record high adjusted EBITDA.

Revenue of $222 million was down 2% year-over-year, and up 1% sequentially. The Company generated net income, excluding adjustments(2), of $5 million or $0.03 per share. This is an improvement from a net loss of $8 million in the third quarter of 2008 and net income, excluding adjustments of $1 million, sequentially.



As a result of the sharp increase in the price of Vonage's stock during the quarter, the conversion feature of the Company's third lien convertible notes increased in value. GAAP accounting requires the Company to take a mark-to-market charge as a result of this increase. Net loss was $55 million or $0.33 per share, driven primarily by the $63 million non-cash charge associated with the conversion feature. This compares to a net loss of $8 million in the third quarter of 2008 and net income of $2 million sequentially.

Marc Lefar, Vonage Chief Executive Officer, said, "We generated strong financial results during the quarter as Vonage again produced record level adjusted EBITDA on higher sequential revenue."

"Despite economic challenges and the impact of wireless substitution, our subscriber base grew during the latter part of the quarter as the new Vonage World service gained traction. We also continued to make progress against initiatives launched last year to enhance the value of our core product, reduce costs and improve the customer experience."

"The market response to Vonage World, which provides unlimited calling to more than 60 countries, was very strong. Average weekly gross line additions in the final six weeks of the quarter were more than double the previous seven weeks of the quarter."

"In October, we released Vonage Mobile, our first mobile calling application for smartphones. This application is focused on the international calling market and provides significant improvements in convenience and savings versus calling cards and wireless carriers. Vonage Mobile works over cellular and Wi-Fi networks. Over the next few months, we expect to launch Vonage World for Mobile, a flat-rate plan that mirrors the Vonage World residential plan. Discounts for customers of both services are planned. Vonage Mobile is available as a free download on the iPhone(R), BlackBerry(R), and iPod touch(R)."

Vonage World

In August 2009, the Company launched Vonage World. There are more than 400,000 subscribers on the World plan today, including new Vonage subscribers and existing customers who have migrated from other plans.

Key indicators which correlate to lower churn are showing positive trends:

    --  Return rates for new Vonage World customers in the first 30 days are
        nearly half that of pre-World customers.
    --  Customers subscribing as a result of a referral from a friend have more
        than quadrupled.
    --  New customers subscribing through the online channel increased 50%.

    --  New customers with excellent or very good credit increased 33% versus
        pre-World customers.

While it is too early to predict long-term churn profiles, the first Vonage World customer groups are churning at a rate less than half that of similarly tenured customers added in the months prior to the World launch.

Third Quarter 2009 Financial and Operating Highlights

Revenue for the third quarter was $222 million, down from $226 million in the year ago quarter and up from $220 million sequentially. Average revenue per user ("ARPU") increased to $29.89 from $28.75 in the year ago quarter and $28.88 sequentially. Telephony services ARPU increased to $29.16 from $27.52 reported a year ago and $28.18 sequentially, reflecting the full benefit of changes to the Company's promotional and pricing strategies.

Direct cost of telephony services was $52 million, down from $57 million in the prior year and up slightly from $51 million sequentially. On a per line basis, the cost of telephony services declined to $7.02 from $7.20 in the prior year and increased from $6.76 sequentially. The increase in the cost of telephony services was primarily due to higher international volume driven by Vonage World. The Company expects to continue to leverage the increase in international calling volume to achieve rate reductions with carrier partners.

Direct cost of goods sold was $18 million, down from $21 million in the year ago quarter and up slightly from $16 million sequentially on higher gross line additions. Direct margins(3) were 69%, up from 66% the prior year and flat sequentially.

SG&A expense declined to $63 million from $73 million in the year ago quarter and $71 million sequentially as the Company effectively managed general and administrative expenses. The sequential SG&A improvement was also driven by a favorable comparison to the prior quarter, which included $5 million in non-recurring litigation and severance expense.

Pre-marketing operating income ("PMOI")(1) reached a record high $103 million, up from $91 million in the year ago quarter and $94 million sequentially. PMOI per line increased to $13.89 from $11.55 in the year ago quarter and $12.36 sequentially.

As projected, marketing expense was $57 million, down from $65 million in the third quarter of 2008 and up from $52 million sequentially. Subscriber line acquisition cost ("SLAC") was $301 compared to $272 in the prior year and down from $363 sequentially. SLAC declined significantly to $235 in the last six weeks of the quarter following the launch of Vonage World. The Company expects fourth quarter 2009 marketing expense to be consistent with the third quarter.

Although Vonage World drove positive net growth and a higher quality customer, the launch occurred too late in the quarter to fully offset line losses in July and August, resulting in a 50,000 net subscriber line loss for the full quarter.

Churn increased sequentially from 3.2% to 3.4%, driven in part by customer non-payment, an indicator of the macroeconomic environment. Trends later in the quarter and month of October have shown significant improvement; October churn was 3.0%.

As of September 30, 2009, cash and cash equivalents were $38 million and restricted cash remained unchanged at $40 million. During the quarter, the Company took advantage of opportunities to effectively utilize its cash by prepaying vendors $17 million in exchange for significant discounts. This resulted in an operating use of cash of $9 million. Under the Company's debt financing terms, unrestricted cash in excess of $30 million would have become restricted effective October 1, 2009. The Company expects to generate positive cash from operations in the fourth quarter and full year 2009.

Capital and software expenditures totaled $9 million. Capital and software for the full year 2009 are expected to be approximately $40 million, consistent with the prior year. Capital expenditures in the fourth quarter are expected to increase sequentially due to the timing of investments in new billing and other systems capabilities.

Shares outstanding increased sequentially by 40 million to 197 million as of September 30, 2009, primarily as a result of debt conversions.

NYSE Compliance Update

On September 28, 2009, the Company announced that it received notification from the New York Stock Exchange (the "NYSE") that the Company has regained compliance with the NYSE's continued listing standard for minimum average share price.

In addition to regaining compliance with the price listing standard, the Company continues to follow all NYSE requirements to regain market capitalization compliance including providing quarterly operational updates to the NYSE. The NYSE requires average market capitalization of not less than $100 million over a 30-day trading period. The Company's market capitalization was $274 million on September 30, 2009. The Company could regain compliance either at the end of the 18-month plan period available or based on two consecutive quarterly monitoring periods in compliance.

(1) This is a non-GAAP financial measure. Refer below to Table 3 for a reconciliation to GAAP income (loss) from operations.

(2) This is a non-GAAP financial measure. Refer below to Table 4 for a reconciliation to GAAP net income (loss).

(3) Direct margin is defined as operating revenues less direct cost of telephony services and direct cost of goods sold as a percentage of revenues.

(4) A reduction of 16,802 lines was made to the 2009 opening line balance as part of a data base review. This adjustment impacted the nine months ended September 30, 2009 per line metrics.

About Vonage

Vonage (NYSE: VG) is a leading provider of high-quality voice and messaging services over broadband networks. Our award winning technology serves approximately 2.45 million subscribers. We provide feature-rich, affordable communication solutions that offer flexibility, portability and ease-of-use.

Our Vonage World plan offers free unlimited calling to landline phones in all cities and locations in more than 60 countries with popular features like call waiting, call forwarding and voicemail -- for one low, flat monthly rate.

Vonage's service is sold on the web and through regional and national retailers including Wal-Mart Stores Inc. and is available to customers in the U.S., Canada and the United Kingdom. For more information about Vonage's products and services, please visit http://www.vonage.com.

Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage(R) is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.

                                 Vonage HOLDINGS CORP.
                     TABLE 1. SUMMARY CONSOLIDATED FINANCIAL DATA
                    (Dollars in thousands, except per share amounts)
                                      (Unaudited)

                                       Three Months Ended   Nine Months Ended
                                          September 30,       September 30,
                                          -------------       -------------
                                         2009      2008      2009      2008
                                         ----      ----      ----      ----

    Statement of Operations Data:
    Operating Revenues:
      Telephony services             $216,085  $216,092  $646,437  $651,810
      Customer equipment and shipping   5,420     9,678    19,101    26,101
                                        -----     -----    ------    ------
                                      221,505   225,770   665,538   677,911
                                      -------   -------   -------   -------
    Operating Expenses:
      Direct cost of telephony services
       (excluding depreciation and
       amortization of $4,371, $4,908,
       $14,000, and $14,337,
       respectively)                   52,044    56,502   155,275   169,586
      Direct cost of goods sold        17,727    20,835    54,418    61,440
      Selling, general and
       administrative                  63,187    73,035   202,565   230,358
      Marketing                        57,393    64,911   175,232   191,110
      Depreciation and amortization    12,881    13,347    39,625    34,670
                                       ------    ------    ------    ------
                                      203,232   228,630   627,115   687,164
                                      -------   -------   -------   -------

    Income (loss) from operations      18,273    (2,860)   38,423    (9,253)

    Other income (expense):
      Interest income                      58       544       228     2,965
      Interest expense                (13,690)   (5,504)  (40,911)  (16,610)
      Gain (loss) on extinguishment
       of notes                         3,816         -     3,816         -
      Change in fair value of
       derivatives                    (62,998)        -   (48,878)        -
      Other, net                           15        46       821       (66)
                                           --        --       ---       ---
                                      (72,799)   (4,914)  (84,924)  (13,711)
                                      -------    ------   -------   -------

    Income (loss) before income tax
     expense                          (54,526)   (7,774)  (46,501)  (22,964)

    Income tax expense                    (29)      (43)     (498)     (696)
                                          ---       ---      ----      ----
    Net income (loss)                $(54,555)  $(7,817) $(46,999) $(23,660)
                                     ========   =======  ========  ========

    Net income (loss) per common share:
      Basic                            $(0.33)   $(0.05)   $(0.29)   $(0.15)
                                       ======    ======    ======    ======
      Diluted                          $(0.33)   $(0.05)   $(0.29)   $(0.15)
                                       ======    ======    ======    ======
    Weighted-average common shares
     outstanding:
      Basic                           167,666   156,299   160,477   156,146
                                      =======   =======   =======   =======
      Diluted                         167,666   156,299   160,477   156,146
                                      =======   =======   =======   =======



                                  Vonage HOLDINGS CORP.
             TABLE 1. SUMMARY CONSOLIDATED FINANCIAL DATA - (Continued)
                  (Dollars in thousands, except per share amounts)

                                      Three Months Ended     Nine Months Ended
                                          September 30,        September 30,
                                          -------------        -------------
                                         2009      2008       2009      2008
                                         ----      ----       ----      ----
                                           (unaudited)          (unaudited)
    Statement of Cash Flow Data:
    Net cash provided by (used in)
     operating activities             $(8,963) $(17,923)   $16,660    $6,171
    Net cash provided by (used in)
     investing activities              (9,192)   13,434    (23,673)   44,213
    Net cash provided by (used in)
     financing activities               (587)   (8,846)     (2,588)   (9,234)
    Capital expenditures, intangible
     asset purchases and development of
     software assets                   (9,191)  (10,209)   (23,235)  (32,566)



                                                    September 30, December 31,
                                                            2009         2008
                                                            ----         ----
                                                        (unaudited)
    Balance Sheet Data (at period end):
    Cash and cash equivalents                            $37,819      $46,134
    Restricted cash                                       40,173       39,585
    Property and equipment, net of accumulated
     depreciation                                         86,226       98,292
    Total assets                                         317,751      336,905
    Total debt, net of discount                          196,701      194,050
    Derivative embedded within convertible note,
     at fair value                                        27,560            -
    Capital lease obligations                             21,288       22,199
    Total liabilities                                    419,681      427,647
    Total stockholders' equity (deficit)                (101,930)     (90,742)



                                  Vonage HOLDINGS CORP.
                     TABLE 2. SUMMARY CONSOLIDATED OPERATING DATA
                                      (unaudited)

                                Three Months Ended
                     ------------------------------------   Nine Months Ended
                     September 30, June 30, September 30,     September 30,
                     ------------- -------- -------------    -------------
                          2009       2009       2008       2009          2008
                          ----       ----       ----       ----          ----
    Gross subscriber
     line additions    190,834    143,645    238,430    561,089       750,591
    Net subscriber
     line additions    (50,191)   (88,643)     9,460   (145,327)       41,673
    Subscriber lines
     (at period end) 2,445,027  2,495,218  2,621,900  2,445,027 (4) 2,621,900
    Average monthly
     customer churn        3.4%       3.2%       3.0%       3.2%          3.1%
    Average monthly
     revenue per line   $29.89     $28.88     $28.75     $29.37 (4)    $28.96
    Average monthly
     telephony services
     revenue per line   $29.16     $28.18     $27.52     $28.53 (4)    $27.84
    Average monthly direct
     cost of telephony
     services per line   $7.02      $6.76      $7.20      $6.85 (4)     $7.24
    Marketing costs per
     gross subscriber
     line addition        $301       $363       $272       $312          $255
    Employees (excluding
     temporary help) (at
     period end)         1,239      1,260      1,573      1,239         1,573
    Direct margin as a %
     of total revenue     68.5%      69.2%      65.7%      68.5%         65.9%



                                 Vonage HOLDINGS CORP.
    TABLE 3.  RECONCILIATION OF GAAP INCOME (LOSS) FROM OPERATIONS TO ADJUSTED
                      EBITDA AND PRE-MARKETING OPERATING INCOME
                               (Dollars in thousands)
                                     (unaudited)

                               Three Months Ended
                     -------------------------------------  Nine Months Ended
                     September 30, June 30,  September 30,    September 30,
                     ------------- --------  -------------    -------------
                          2009      2009         2008         2009      2008
                          ----      ----         ----         ----      ----
    Income (loss) from
     operations        $18,273   $15,050      $(2,860)     $38,423   $(9,253)
      Depreciation
       and
       amortization     12,881    13,848       13,347       39,625    34,670
      Share-based
       expense           2,058     2,227        4,167        6,893     9,203
                         -----     -----        -----        -----     -----
    Adjusted EBITDA     33,212    31,125       14,654       84,941    34,620
      Marketing         57,393    52,144       64,911      175,232   191,110
      Customer
       equipment and
       shipping         (5,420)   (5,319)      (9,678)     (19,101)  (26,101)
      Direct cost
       of goods sold
                        17,727    16,179       20,835       54,418    61,440
                        ------    ------       ------       ------    ------
    Pre-marketing
     operating
     income           $102,912   $94,129      $90,722     $295,490  $261,069
                      ========   =======      =======     ========  ========
      As a % of
       telephony
       services
       revenue            47.6%     43.8%        42.0%        45.7%     40.1%



                                Vonage HOLDINGS CORP.
                TABLE 4.  RECONCILIATION OF GAAP NET INCOME (LOSS) TO
                       NET INCOME (LOSS) EXCLUDING ADJUSTMENTS
                   (Dollars in thousands, except per share amounts)
                                     (unaudited)

                                Three Months Ended
                      -------------------------------------- Nine Months Ended
                      September 30,  June 30,  September 30,   September 30,
                      -------------  --------  -------------  -------------
                            2009       2009         2008        2009      2008
                            ----       ----         ----        ----      ----
    Net income (loss)   $(54,555)    $2,285     $(7,817)   $(46,999) $(23,660)
      Gain (loss) on
       extinguishment
        of notes          (3,816)         -           -      (3,816)        -
      Change in fair
       value of
       derivatives        62,998     (1,150)          -      48,878         -
                          ------     ------         ---      ------       ---
    Net income
     (loss) excluding
     adjustments          $4,627     $1,135     $(7,817)    $(1,937) $(23,660)
                          ======     ======     =======     =======  ========

    Net income (loss) per
     common share:
      Basic               $(0.33)     $0.01      $(0.05)     $(0.29)   $(0.15)
                          ======      =====      ======      ======    ======
      Diluted             $(0.33)     $0.01      $(0.05)     $(0.29)   $(0.15)
                          ======      =====      ======      ======    ======

    Weighted-average common
      shares outstanding:
      Basic              167,666    156,928     156,299     160,477   156,146
                         =======    =======     =======     =======   =======
      Diluted            167,666    218,997     156,299     160,477   156,146
                         =======    =======     =======     =======   =======

    Net income (loss) per
     common share, excluding
     adjustments:
      Basic                $0.03      $0.01      $(0.05)     $(0.01)   $(0.15)
                           =====      =====      ======      ======    ======
      Diluted              $0.03      $0.01      $(0.05)     $(0.01)   $(0.15)
                           =====      =====      ======      ======    ======

    Weighted-average common
     shares outstanding:
      Basic              167,666    156,928     156,299     160,477   156,146
                         =======    =======     =======     =======   =======
      Diluted            190,719    156,928     156,299     160,477   156,146
                         =======    =======     =======     =======   =======

Use of Non-GAAP Financial Measures

This press release includes the following measures defined as non-GAAP financial measures by the Securities and Exchange Commission: adjusted earnings before interest, taxes, depreciation and amortization ("EBITDA"), pre-marketing operating income and net income (loss) excluding adjustments.

Vonage uses adjusted EBITDA and pre-marketing operating income as principal indicators of the operating performance of its business.

We believe that adjusted EBITDA permits a comparative assessment of our operating performance, relative to our performance based on our GAAP results, while isolating the effects of depreciation and amortization, which may vary from period to period without any correlation to underlying operating performance, and of share-based expense, which is a non-cash expense that also varies from period to period.

We believe that pre-marketing operating income is an important metric to evaluate the profitability of the existing customer base to justify the level of continued investment in growing that customer base. In addition, as we are focused on growing both our revenue and customer base, we have chosen to invest significant amounts on our marketing activities to acquire and replace subscribers.

We provide information relating to our adjusted EBITDA and pre-marketing operating income so that investors have the same data that we employ in assessing our overall operations. We believe that trends in our adjusted EBITDA and pre-marketing operating income are valuable indicators of the operating performance of our company on a consolidated basis and of our ability to produce operating cash flow to fund working capital needs, to service debt obligations and to fund capital expenditures.

We have also excluded the change in fair value of derivatives and gain (loss) on extinguishment of notes from our net income (loss) for the three and nine months ended September 30, 2009. The Company believes that excluding these items will assist investors in evaluating the Company's operating performance and in better understanding its results of operations when these events occurred on a comparative basis.

The non-GAAP financial measures used by us may not be directly comparable to similarly titled measures reported by other companies due to differences in accounting policies and items excluded or included in the adjustments, which limits its usefulness as a comparative measure. These non-GAAP financial measures should be considered in addition to results prepared in accordance with GAAP, but should not be considered a substitute for, or superior to, GAAP results.

Vonage defines adjusted EBITDA (which we previously referred to as adjusted income (loss) from operations) as GAAP income (loss) from operations excluding depreciation and amortization and share-based expense.

Vonage defines pre-marketing operating income as GAAP income (loss) from operations excluding customer equipment and shipping revenue, direct cost of goods sold, depreciation and amortization, marketing and share-based expense.

Vonage defines net income (loss) excluding adjustments, as GAAP net income (loss) excluding the change in fair value of derivatives and the gain (loss) on notes extinguishment.

Conference Call and Webcast

Management will host a webcast discussion of the quarter's results on Wednesday, November 4, 2009 at 10:00 AM Eastern Time. To participate, please dial (877) 723-9523 approximately ten minutes prior to the call. International callers should dial (719) 325-4828. A replay will be available approximately two hours after the conclusion of the call until midnight November 18, 2009, and may be accessed by dialing (888) 203-1112. International callers should dial (719) 457-0820. The replay passcode is: 7345106.

The webcast will be broadcast live through Vonage's Investor Relations website at http://ir.vonage.com. Windows Media Player or RealPlayer is required to listen to this webcast. A replay will be available shortly after the live webcast.

Safe Harbor Statement

This press release contains forward-looking statements regarding future products and marketing strategy, churn, international calling costs, capital and software expense, and expected cash from operations. In addition, other statements in this press release that are not historical facts or information may be forward-looking statements. The forward-looking statements in this release are based on information available at the time the statements are made and/or management's belief as of that time with respect to future events and involve risks and uncertainties that could cause actual results and outcomes to be materially different. Important factors that could cause such differences include: restrictions in the Company's debt agreements that may limit its operating flexibility; any failure to meet New York Stock Exchange listing requirements; the competition the Company faces; worsening economic conditions; the Company's history of net operating losses; the Company's ability to obtain additional financing if needed; results of pending litigation and intellectual property and other litigation that may be brought against the Company; results of regulatory inquiries into the Company's business practices; differences between the Company's service and traditional phone services, including its 911 service; the Company's dependence on third party facilities, equipment and services; system disruptions or flaws in the Company's technology; the Company's dependence on its customers' existing broadband connections; uncertainties relating to regulation of Voip services; and other factors that are set forth in the "Risk Factors" section and other sections of Vonage's Annual Report on Form 10-K for the year ended December 31, 2008, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K. While we may elect to update forward-looking statements at some point in the future, we specifically disclaim any obligation to do so, and therefore, you should not rely on these forward-looking statements as representing our views as of any date subsequent to today.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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