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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

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Vonage Reviews

Vonage Holdings Corp. Reports Second Quarter 2009 Results


Vonage Press Releases

-- Adjusted EBITDA(1) Increases to $31 Million --
-- Vonage Reports GAAP Net Income of $2 Million or $0.01 per Share --
-- Generates Free Cash Flow of $12 Million --

HOLMDEL, N.J., Aug 05, 2009 /PRNewswire-FirstCall via COMTEX News Network/ -- Vonage Holdings Corp. (NYSE: VG), a leading provider of broadband telephone service, today announced results for the second quarter ended June 30, 2009.

Vonage reported record adjusted earnings before interest, taxes, depreciation and amortization ("EBITDA")(1) of $31 million, up from $12 million in the year ago quarter and $21 million sequentially. This is the seventh consecutive quarter of positive and increasing adjusted EBITDA and reflects the Company's continued focus on cost management and the deliberate reduction in marketing spend as it develops and launches its new marketing campaign and eliminates redundant spending.

Vonage reported positive income from operations of $15 million, up from a loss of $2 million the prior year and income of $5 million sequentially. Revenue of $220 million was down 3% year-over-year, and 2% sequentially.

For the first time ever, the Company generated net income of $1 million(2) or $0.01 per share excluding the benefit of a $1 million derivative liability adjustment related to the Company's convertible notes. This is an improvement from a loss(2) of $7 million or $0.04 in the second quarter of 2008. GAAP net income was $2 million or $0.01 per share.



Marc Lefar, Vonage Chief Executive Officer, said, "We generated record level adjusted EBITDA as well as increased free cash flow, underscoring our strong financial performance in the quarter. The cost reduction initiatives introduced over the last twelve months are generating important benefits for our company. We achieved a significant milestone, generating positive net income excluding adjustments for the first time in Company history."

"While our financial performance was strong, our subscriber base did not grow at expected levels due in part to the challenges of the current economy and the increasing impact of wireless substitution. During the quarter, we launched our new marketing campaign, which we anticipate will drive new customer acquisition over time. Over the coming weeks and months, we will roll out new products and plans that provide significant additional value to customers. These new products will capitalize on growth opportunities in both mobile and international markets while leveraging the technology that delivers Vonage services today."

Second Quarter 2009 Financial and Operating Highlights

Revenue for the second quarter was $220 million, down from $228 million in the year ago quarter. Average revenue per user ("ARPU") of $28.88 was down from $29.04 in the year ago quarter and up from $28.86 sequentially. Telephony services ARPU was $28.18, an increase from $27.92 reported a year ago and up from $27.78 sequentially. The sequential increase in telephony services ARPU was driven by an increase in the universal service fund rate ("USF") and the benefit from the increased rate on our basic plan to $17.99 from $14.99, offset by reduced activation fees and higher bad debt.

The Company continued to deliver reductions in direct cost of telephony services which declined to $51 million, down from $57 million in the prior year and $52 million sequentially. On a per line basis, direct cost of telephony services was $6.76, down from $7.22 in the year ago quarter driven by continued emphasis on call routing and rate improvements, and up slightly from $6.67 sequentially. Excluding the impact from the USF pass through, cost of telephony services ("COTS") per line fell significantly from $5.10 to $4.87 sequentially.

Direct cost of goods sold fell to $16 million, down from $19 million in the year ago quarter and $21 million sequentially driven by lower gross line additions. Direct margins(3) rose to 69% in the second quarter, up from 67% the prior year and 68% sequentially.

SG&A expense declined $7 million to $71 million from the year ago quarter as the Company reduced overhead expenses and effectively managed general and administrative costs and customer care. SG&A increased from $68 million sequentially primarily due to legal reserves and costs associated with the closing of the Company's Canadian customer care facility.

Pre-marketing operating income ("PMOI")(1) was $94 million, up from $87 million in the year ago quarter and down from $98 million sequentially. On an incremental basis per line, PMOI increased to $18.02, up from $16.43 in the year ago quarter and $17.71 sequentially.

Marketing expense was $52 million, down $14 million from the first quarter 2009 as the Company eliminated redundant spending, offset costs for prior period promotions and transitioned to a new marketing campaign. Cost of acquisition was $363, up from $283 in the second quarter of 2008 and $290 sequentially.

The Company lost 89,000 net subscriber lines, finishing the quarter with 2.5 million lines in service(4). Churn rose to 3.2% from 3.0% in the prior year's quarter and 3.1% sequentially.

Free cash flow in the second quarter was $12 million. Capital and software expenditures for the quarter were $8 million. As of June 30, 2009, cash and cash equivalents were $56 million and restricted cash was $40 million.

(1) This is a non-GAAP financial measure. Refer below to Table 3 for a reconciliation to GAAP income (loss) from operations.

(2) This is a non-GAAP financial measure. Refer below to Table 4 for a reconciliation to GAAP net income (loss).

(3) Direct margin is defined as operating revenues less direct cost of telephony services and direct cost of goods sold as a percentage of revenues.

(4) A reduction of 16,802 lines was made to the 2009 opening line balance as part of a data base review. This adjustment impacted the three months ended March 31, 2009 and six months ended June 30, 2009 per line metrics.

About Vonage

Vonage (NYSE: VG) is a leading provider of broadband telephone services with approximately 2.5 million subscriber lines. Our award-winning technology enables anyone to make and receive phone calls with a touch tone telephone almost anywhere a broadband Internet connection is available. We offer feature-rich and cost-effective communication services that offer users an experience similar to traditional telephone services.

Our Residential Premium Unlimited and Small Business Unlimited calling plans offer consumers unlimited local and long distance calling, and popular features like call waiting, call forwarding and voicemail -- for one low, flat monthly rate.

Vonage's service is sold on the web and through national retailers including Best Buy and Wal-Mart Stores Inc. and is available to customers in the U.S., Canada and the United Kingdom. For more information about Vonage's products and services, please visit http://www.vonage.com.

Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage(R) is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.

                              Vonage HOLDINGS CORP.
                   TABLE 1. SUMMARY CONSOLIDATED FINANCIAL DATA
                 (Dollars in thousands, except per share amounts)
                                   (Unaudited)

                                      Three Months Ended   Six Months Ended
                                           June 30,            June 30,
                                           --------            --------
                                        2009      2008      2009      2008
                                        ----      ----      ----      ----

    Statement of Operations Data:
    Operating Revenues:
      Telephony services              $214,709  $218,738  $430,352  $435,718
      Customer equipment and shipping    5,319     8,786    13,681    16,423
                                         -----     -----    ------    ------
                                       220,028   227,524   444,033   452,141
                                       -------   -------   -------   -------
    Operating Expenses:
      Direct cost of telephony services
       (excluding depreciation and
       amortization of $4,872,
       $4,728, $9,629, and $9,429,
       respectively)                    51,480    56,586   103,231   113,084
      Direct cost of goods sold         16,179    18,533    36,691    40,605
      Selling, general and
       administrative                   71,327    77,931   139,378   157,323
      Marketing                         52,144    65,300   117,839   126,199
      Depreciation and amortization     13,848    11,114    26,744    21,323
                                        ------    ------    ------    ------
                                       204,978   229,464   423,883   458,534
                                       -------   -------   -------   -------

    Income (loss) from operations       15,050    (1,940)   20,150    (6,393)

    Other income (expense):
      Interest income                       60     1,021       170     2,421
      Interest expense                 (13,679)   (5,535)  (27,221)  (11,106)
      Change in fair value of
       embedded derivative               1,150         -    14,120         -
      Other, net                             5        52       806      (112)
                                             -        --       ---      ----
                                       (12,464)   (4,462)  (12,125)   (8,797)
                                       -------    ------   -------    ------

    Income (loss) before income tax
     expense                             2,586    (6,402)    8,025   (15,190)

    Income tax expense                    (301)     (480)     (469)     (653)

                                        ------   -------    ------  --------
    Net income (loss)                   $2,285   $(6,882)   $7,556  $(15,843)
                                        ======   =======    ======  ========

    Net income (loss) per common share:
      Basic                              $0.01    $(0.04)    $0.05    $(0.10)
                                         =====    ======     =====    ======
      Diluted                            $0.01    $(0.04)    $0.05    $(0.10)
                                         =====    ======     =====    ======
    Weighted-average common shares
     outstanding:
      Basic                            156,928   156,103   156,824   156,068
                                       =======   =======   =======   =======
      Diluted                          156,928   156,103   218,893   156,068
                                       =======   =======   =======   =======



                              Vonage HOLDINGS CORP.
            TABLE 1. SUMMARY CONSOLIDATED FINANCIAL DATA - (Continued)
                 (Dollars in thousands, except per share amounts)

                                Three Months Ended     Six Months Ended
                                     June 30,               June 30,
                                     --------               --------
                                   2009     2008         2009      2008
                                   ----     ----         ----      ----
                                    (unaudited)           (unaudited)
    Statement of Cash Flow Data:
    Net cash provided by
     (used in) operating
     activities                  $19,060  $13,572      $25,624   $24,094
    Net cash provided by
     (used in) investing
     activities                   (7,530)   5,758      (14,481)   30,779
    Net cash provided by
     (used in) financing
     activities                   (1,132)    (187)      (2,001)     (388)
    Capital expenditures,
     intangible asset
     purchases and
      development of software
       assets                     (7,530) (11,482)     (14,044)  (22,357)

                                                     June 30,   December 31,
                                                       2009         2008
                                                       ----         ----
                                                    (unaudited)
    Balance Sheet Data (at period end):
    Cash and cash equivalents                          $56,000     $46,134
    Restricted cash                                     40,133      39,585
    Property and equipment, net of accumulated
     depreciation                                       87,086      98,292
    Total assets                                       333,556     336,905
    Total debt, net of discount                        203,085     194,050
    Derivative embedded within convertible note,
     at fair value                                      18,600           -
    Capital lease obligations                           21,606      22,199
    Total liabilities                                  442,043     427,647
    Total stockholders' equity (deficit)              (108,487)    (90,742)



                               Vonage HOLDINGS CORP.
                   TABLE 2. SUMMARY CONSOLIDATED OPERATING DATA
                                    (unaudited)


                            Three Months Ended           Six Months Ended
                    June 30,   March 31,    June 30,          June 30,
                    --------   ---------    --------          --------
                      2009       2009         2008        2009         2008
                      ----       ----         ----        ----         ----
    Gross subscriber
     line additions 143,645    226,610       230,832    370,255       512,161
    Net subscriber
     line additions (88,643)    (6,493)        2,080    (95,136)       32,213
    Subscriber
     lines (at
     period end)  2,495,218  2,583,861 (4) 2,612,440  2,495,218 (4) 2,612,440
    Average monthly
     customer churn     3.2%       3.1%          3.0%       3.2%          3.2%
    Average monthly
     revenue per
     line            $28.88     $28.86 (4)    $29.04     $29.10 (4)    $29.02
    Average monthly
     telephony
     services revenue
     per line        $28.18     $27.78 (4)    $27.92     $28.21 (4)    $27.97
    Average monthly
     direct cost
     of telephony
     services
     per line         $6.76      $6.67 (4)     $7.22      $6.77 (4)     $7.26
    Marketing costs
     per gross
     subscriber
     line addition     $363       $290          $283       $318          $246
    Employees
     (excluding
     temporary help)
     (at period end)  1,260      1,413         1,662      1,260         1,662
    Direct margin
     as a % of total
     revenue           69.2%      67.7%         67.0%      68.5%         66.0%



                              Vonage HOLDINGS CORP.
        TABLE 3.  RECONCILIATION OF GAAP INCOME (LOSS) FROM OPERATIONS TO
                ADJUSTED EBITDA AND PRE-MARKETING OPERATING INCOME
                              (Dollars in thousands)
                                   (unaudited)

                                 Three Months Ended        Six Months Ended
                           June 30,  March 31,  June 30,       June 30,
                           --------  ---------  --------       --------
                             2009       2009      2008      2009      2008
                             ----       ----      ----      ----      ----
    Income (loss) from
     operations             $15,050     $5,100   $(1,940)  $20,150   $(6,393)
      Depreciation and
       amortization          13,848     12,896    11,114    26,744    21,323
      Share-based expense     2,227      2,608     3,150     4,835     5,036
                              -----      -----     -----     -----     -----
    Adjusted EBITDA          31,125     20,604    12,324    51,729    19,966
      Marketing              52,144     65,695    65,300   117,839   126,199
      Customer equipment
       and shipping          (5,319)    (8,362)   (8,786)  (13,681)  (16,423)
      Direct cost of
       goods sold            16,179     20,512    18,533    36,691    40,605
                             ------     ------    ------    ------    ------
    Pre-marketing
     operating income       $94,129    $98,449   $87,371  $192,578  $170,347
                            =======    =======   =======  ========  ========
      As a % of telephony
       services revenue        43.8%      45.7%     39.9%     44.7%     39.1%



                              Vonage HOLDINGS CORP.
              TABLE 4.  RECONCILIATION OF GAAP NET INCOME (LOSS) TO
                     NET INCOME (LOSS) EXCLUDING ADJUSTMENTS
                 (Dollars in thousands, except per share amounts)
                                   (unaudited)

                                  Three Months Ended        Six Months Ended
                            June 30,  March 31,  June 30,       June 30,
                            --------  ---------  --------       --------
                              2009       2009      2008     2009      2008
                              ----       ----      ----     ----      ----
    Net income (loss)         $2,285     $5,271   $(6,882)  $7,556  $(15,843)
      Change in fair value
       of embedded
       derivative             (1,150)   (12,970)        -  (14,120)        -
                              -------  ---------  -------  -------- --------
    Net income (loss)
     excluding adjustments    $1,135    $(7,699)  $(6,882) $(6,564) $(15,843)
                              ======    =======   =======  =======  ========

    Net income (loss) per
     common share:
      Basic                    $0.01      $0.03    $(0.04)   $0.05    $(0.10)
                               =====      =====    ======    =====    ======
      Diluted                  $0.01      $0.03    $(0.04)   $0.05    $(0.10)
                               =====      =====    ======    =====    ======

    Weighted-average common
     shares outstanding:
      Basic                  156,928    156,718   156,103  156,824   156,068
                             =======    =======   =======  =======   =======
      Diluted                156,928    218,787   156,103  218,893   156,068
                             =======    =======   =======  =======   =======

    Net income (loss) per
     common share, excluding
     adjustments:
      Basic                    $0.01     $(0.05)   $(0.04)  $(0.04)   $(0.10)
                               =====     ======    ======   ======    ======
      Diluted                  $0.01     $(0.05)   $(0.04)  $(0.04)   $(0.10)
                               =====     ======    ======   ======    ======

    Weighted-average common
     shares outstanding:
      Basic                  156,928    156,718   156,103  156,824   156,068
                             =======    =======   =======  =======   =======
      Diluted                156,928    156,718   156,103  156,824   156,068
                             =======    =======   =======  =======   =======



Use of Non-GAAP Financial Measures

This press release includes the following measures defined as non-GAAP financial measures by the Securities and Exchange Commission: adjusted earnings before interest, taxes, depreciation and amortization ("EBITDA"), pre-marketing operating income and net income (loss) excluding adjustments.

Vonage uses adjusted EBITDA and pre-marketing operating income as principal indicators of the operating performance of its business.

We believe that adjusted EBITDA permits a comparative assessment of our operating performance, relative to our performance based on our GAAP results, while isolating the effects of depreciation and amortization, which may vary from period to period without any correlation to underlying operating performance, and of share-based expense, which is a non-cash expense that also varies from period to period.

We believe that pre-marketing operating income is an important metric to evaluate the profitability of the existing customer base to justify the level of continued investment in attempting to grow that customer base. In addition, as we are focused on growing both our revenue and customer base, we have chosen to invest significant amounts on our marketing activities to acquire and replace subscribers.

We provide information relating to our adjusted EBITDA and pre-marketing operating income so that investors have the same data that we employ in assessing our overall operations. We believe that trends in our adjusted EBITDA and pre-marketing operating income are valuable indicators of the operating performance of our company on a consolidated basis and of our ability to produce operating cash flow to fund working capital needs, to service debt obligations and to fund capital expenditures.

We have also excluded the change in fair value of embedded derivative in connection with our convertible notes from our net income for the three and six months ended June 30, 2009. The Company believes that excluding this item will assist investors in evaluating the Company's operating performance and in better understanding its results of operations when these events occurred on a comparative basis.

The non-GAAP financial measures used by us may not be directly comparable to similarly titled measures reported by other companies due to differences in accounting policies and items excluded or included in the adjustments, which limits its usefulness as a comparative measure. These non-GAAP financial measures should be considered in addition to results prepared in accordance with GAAP, but should not be considered a substitute for, or superior to, GAAP results.

Vonage defines adjusted EBITDA (which we previously referred to as adjusted income (loss) from operations) as GAAP income (loss) from operations excluding depreciation and amortization and share-based expense.

Vonage defines pre-marketing operating income as GAAP income (loss) from operations excluding customer equipment and shipping revenue, direct cost of goods sold, depreciation and amortization, marketing and share-based expense.

Vonage defines net income (loss) excluding adjustments, as GAAP net income (loss) excluding the change in fair value of embedded derivative.

Conference Call and Webcast

Management will host a webcast discussion of the quarter's results on Wednesday, August 5, 2009 at 10:00 AM Eastern Time. To participate, please dial (877) 397-0250 approximately ten minutes prior to the call. International callers should dial (719) 325-4860. A replay will be available approximately two hours after the conclusion of the call until midnight August 19, 2009, and may be accessed by dialing (888) 203-1112. International callers should dial (719) 457-0820. The replay passcode is: 9894862.

The webcast will be broadcast live through Vonage's Investor Relations website at http://ir.vonage.com. Windows Media Player or RealPlayer is required to listen to this webcast. A replay will be available shortly after the live webcast.

Safe Harbor Statement

This press release contains forward-looking statements regarding future growth opportunities and marketing strategy. In addition, other statements in this press release that are not historical facts or information may be forward-looking statements. The forward-looking statements in this release are based on information available at the time the statements are made and/or management's belief as of that time with respect to future events and involve risks and uncertainties that could cause actual results and outcomes to be materially different. Important factors that could cause such differences include: restrictions in the Company's debt agreements that may limit its operating flexibility; any failure to meet New York Stock Exchange listing requirements; the competition the Company faces; worsening economic conditions; the Company's history of net operating losses; the Company's ability to obtain additional financing if needed; results of pending litigation and intellectual property and other litigation that may be brought against the Company; results of regulatory inquiries into the Company's business practices; differences between the Company's service and traditional phone services, including its 911 service; the Company's dependence on third party facilities, equipment and services; system disruptions or flaws in the Company's technology; the Company's dependence on its customers' existing broadband connections; uncertainties relating to regulation of Voip services; and other factors that are set forth in the "Risk Factors" section and other sections of Vonage's Annual Report on Form 10-K for the year ended December 31, 2008, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K. While we may elect to update forward-looking statements at some point in the future, we specifically disclaim any obligation to do so, and therefore, you should not rely on these forward-looking statements as representing our views as of any date subsequent to today.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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