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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

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Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



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Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2008 Results


Vonage Press ReleasesFull Year 2008
First Year Generating Adjusted Operating Profit(1) and Positive Cash Flow from Operations -
-- Net Loss excluding certain charges(2) of $34 Million or $0.22 per Share -
-- Revenue Increases 9% to $900 Million -

Fourth Quarter 2008

--8th Consecutive Quarter of Growth in Adjusted Pre-Marketing Operating Income(1) -
-- Adjusted Net Loss(2) of $10 Million or $0.07 per Share -
-- Revenue Increases 3% to $222 Million -

HOLMDEL, N.J., Feb 26, 2009 /PRNewswire-FirstCall via COMTEX News Network/ -- Vonage Holdings Corp. (NYSE: VG), a leading provider of broadband telephone service, today announced results for the quarter and year ended December 31, 2008.

Full Year 2008

Revenue increased to $900 million for the year, up 9 percent from $828 million in 2007. Net loss excluding debt extinguishment costs(2) narrowed to $34 million from $93 million excluding certain charges(2). GAAP net loss was $65 million or $0.41 per share in 2008.

Marc Lefar, Vonage Chief Executive Officer, said, "We improved our financial position throughout 2008, and for the first time in Vonage's history, delivered adjusted operating profit and positive cash from operations for a full year. Vonage also delivered record level pre-marketing operating income(1) reflecting increasing levels of cash generated by the existing customer base. This progress occurred despite the uncertainty and challenges of the current economy."

"While our financial performance was sound, we fell short in our ability to substantially grow our subscriber base. However, we are confident Vonage has significant opportunities to create future value for shareholders," Mr. Lefar said. "Not only is the business model solid, but the market opportunity for digital voice remains robust."



Mr. Lefar noted the company is implementing strategic imperatives across the enterprise to focus the company's resources and yield meaningful results that are expected to accelerate throughout the year.

"We are launching a range of initiatives," he said, "including improving the customer experience; enhancing our distribution and marketing; improving quality and reliability; initiating new products and features; optimizing our cost structure; and improving talent management."

"We are secure these actions will drive Vonage forward as a business model poised to achieve significant new growth."

Fourth Quarter 2008

Net loss excluding debt extinguishment costs(2) narrowed to $10 million in the fourth quarter 2008 from $12 million excluding certain charges the prior year. Including $31 million in debt extinguishment costs, GAAP net loss increased to $41 million or $0.26 per share in the fourth quarter 2008 from $14 million or $0.09 the prior year.

Revenue in 2008 increased 3 percent from the prior year to $222 million driven by an increase in average revenue per line ("ARPU") and subscriber lines. Revenue declined 2 percent sequentially as a result of a decline in ARPU.

ARPU was $28.33, up from $28.19 in the year-ago quarter and down from $28.75 sequentially. Telephony services ARPU was $27.28, down from $27.42 reported a year ago and $27.52 sequentially. The sequential decline in telephony services ARPU was the result of a decline in currency value of the Canadian dollar and British pound and an adjustment in international revenue which totaled $0.33. Excluding these impacts, telephony services ARPU increased $0.09 sequentially.

The Company lost 14,700 net subscriber lines, finishing the quarter with more than 2.6 million lines in service. Churn declined to 2.9% from 3.0% sequentially.

For the eighth consecutive quarter, pre-marketing operating income excluding certain charges(1) ("PMOI"), increased, climbing to a record high $92 million in the fourth quarter 2008. This is up from $81 million excluding certain charges(1) in the year-ago quarter and $91 million sequentially. On a per line basis, PMOI increased to $11.70, up from $10.52 excluding certain charges in the year-ago quarter and $11.55 sequentially.

Direct cost of telephony services increased to $57 million, up from $54 million in the prior year and flat sequentially. On a per line basis, direct cost of telephony services was $7.22, up from $7.11 in the year ago quarter and $7.20 sequentially.

Direct cost of goods sold was $18 million, up slightly from $17 million in the year-ago quarter and down from $21 million sequentially. Direct margin(3) of 66% was flat on a year-over-year and sequential basis.

Selling, general and administrative ("SG&A") expense fell to $69 million from $77 million excluding certain charges(4) in the prior year and $73 million sequentially. For the fifth consecutive quarter, excluding certain charges, SG&A as a percent of revenue declined, falling to 31% from 36% in the year ago quarter and 32% sequentially.

Marketing expense of $62 million was flat on a year-over-year basis and down $3 million sequentially. Marketing cost per gross subscriber line addition ("SLAC") rose to $309 from $272 in the third quarter 2008.

For the first time in its history, Vonage reported positive operating income, generating $3 million in operating income, up from operating losses of $9 million in the year-ago quarter and $3 million sequentially.

Cash, marketable securities and restricted cash on December 31, 2008 was $86 million. Cash used for operations was $6 million. Capital expenditures for the quarter were $6 million.

Convertible Debt Refinancing

On November 3rd, 2008, the Company completed the refinancing of $253 million in convertible debt. Vonage expects that this refinancing will provide the Company with sufficient funds to invest and grow the business going forward.

    1. This is a non-GAAP financial measure.  Refer below to Table 3 for a
       reconciliation to GAAP loss from operations.
    2. This is a non-GAAP financial measure.  Refer below to Table 4 for a
       reconciliation to GAAP net loss.
    3. Direct margin is defined as operating revenues less direct cost of
       telephony services and direct cost of goods sold as a percentage of
       revenues.
    4. This is a non-GAAP financial measure.  Refer below to Table 5 for a
       reconciliation to SG&A.

                                  Vonage HOLDINGS CORP.
                      TABLE 1. SUMMARY CONSOLIDATED FINANCIAL DATA
                    (Dollars in thousands, except per share amounts)

                                   Three Months Ended     For the Years Ended
                                      December 31,             December 31,
                                     2008      2007         2008       2007
                                     ----      ----         ----       ----
                                       (unaudited)
    Statement of Operations Data:
    Operating Revenues:
    Telephony services           $213,955  $209,961     $865,765   $803,522
    Customer equipment and
     shipping                       8,254     5,891       34,355     24,706
                                    -----     -----       ------     ------
                                  222,209   215,852      900,120    828,228
                                  -------   -------      -------    -------
    Operating Expenses:
    Direct cost of telephony services
     (excluding depreciation and
     amortization of $5,917, $5,818,
     $20,254, and $18,434,
     respectively)                 56,624    54,467      226,210    216,831
    Royalty                             -         -            -     32,606
                                      ---       ---          ---     ------
     Total direct cost of
      telephony services           56,624    54,467      226,210    249,437
    Direct cost of goods sold      17,942    17,484       79,382     59,117
    Selling, general and
     administrative                68,627    78,835      298,985    461,768
    Marketing                      62,260    63,327      253,370    283,968
    Depreciation and
     amortization                  13,942    11,105       48,612     35,718
                                   ------    ------       ------     ------
                                  219,395   225,218      906,559  1,090,008
                                  -------   -------      -------  ---------

    Income (loss)
     from operations                2,814    (9,366)      (6,439)  (261,780)

    Other income (expense), net
    Interest income                   271     2,516        3,236     17,582
    Interest expense              (13,268)   (7,110)     (29,878)   (22,810)
    Loss on early
     extinguishment of debt       (30,570)        -      (30,570)         -
    Other, net                       (181)     (169)        (247)      (238)
                                     ----      ----         ----       ----
                                  (43,748)   (4,763)     (57,459)    (5,466)
                                  -------    ------      -------     ------

    Loss before income tax
     expense                      (40,934)  (14,129)     (63,898)  (267,246)

    Income tax expense                 18       289         (678)      (182)

                                 --------  --------     --------  ---------
    Net loss                     $(40,916) $(13,840)    $(64,576) $(267,428)
                                 ========  ========     ========  =========

    Net loss per common share:
    Basic and diluted              $(0.26)   $(0.09)      $(0.41)    $(1.72)
                                   ======    ======       ======     ======

    Weighted-average common shares
     outstanding:
    Basic and diluted             156,593   155,923      156,258    155,593
                                  =======   =======      =======    =======



                                 Vonage HOLDINGS CORP.
              TABLE 1. SUMMARY CONSOLIDATED FINANCIAL DATA - (Continued)
                   (Dollars in thousands, except per share amounts)

                                 Three Months Ended      For the Years Ended
                                    December 31,             December 31,
                                 2008          2007        2008       2007
                                 ----          ----        ----       ----
                                     (unaudited)
    Statement of Cash Flow Data:
    Net cash provided by
     (used in) operating
     activities               $(5,516)    $(181,937)       $655  $(270,926)
    Net cash provided by
     (used in) investing
     activities                (3,727)      124,628      40,486    131,457
    Net cash provided by
     (used in) financing
     activities               (56,236)         (229)    (65,470)       245
    Capital expenditures,
     intangible asset
     purchases and
     development
     of software assets        (5,909)      (14,514)    (38,475)   (47,232)


                                                     December 31, December 31,
                                                           2008       2007
                                                           ----       ----
    Balance Sheet Data (at period end):
    Cash, cash equivalents, marketable securities
     and short-term restricted cash                     $46,134   $151,484
    Restricted cash                                      39,585     38,928
    Property and equipment, net of accumulated
     depreciation                                        98,292    118,666
    Total assets                                        336,905    462,297
    Total debt, net of discount                         194,050    253,320
    Capital lease obligations                            22,199     23,235
    Total liabilities                                   427,647    537,424
    Total stockholders' equity (deficit)                (90,742)   (75,127)



                            Vonage HOLDINGS CORP.
                TABLE 2. SUMMARY CONSOLIDATED OPERATING DATA
                                 (unaudited)

                               Three Months Ended        For the Years Ended
                        December  September   December        December
                           31,        30,        31,             31,
                          2008       2008       2007       2008       2007
                          ----       ----       ----       ----       ----
    Gross subscriber
     line additions    201,423    238,430    283,907    952,014  1,153,218
    Net subscriber
     line additions    (14,744)     9,460     56,016     26,929    356,116
    Subscriber lines
     (at period
     end)            2,607,156  2,621,900  2,580,227  2,607,156  2,580,227
    Average monthly
     customer churn        2.9%       3.0%       3.0%       3.1%       2.8%
    Average monthly
     revenue per line   $28.33     $28.75     $28.19     $28.92     $28.73
    Average monthly
     telephony services
     revenue per line   $27.28     $27.52     $27.42     $27.82     $27.87
    Average monthly
     direct cost
     of telephony
     services per line   $7.22      $7.20      $7.11      $7.27      $7.52
    Marketing costs per
     gross subscriber
     line addition     $309.10    $272.24    $223.06    $266.14    $246.24
    Employees (excluding
     temporary help) (at
     period end)         1,491      1,573      1,543      1,491      1,543
    CPE subsidy         $48.10     $46.79     $40.83     $47.30     $29.84
    Direct margin as
     a % of total
     revenue              66.4%      65.7%      66.7%      66.0%      66.7%




                           Vonage HOLDINGS CORP.
     TABLE 3.  RECONCILIATION OF GAAP INCOME (LOSS) FROM OPERATIONS TO
                           ADJUSTED INCOME (LOSS)
         FROM OPERATIONS AND PRE-MARKETING OPERATING INCOME (LOSS)
                          EXCLUDING CERTAIN CHARGES
                           (Dollars in thousands)
                                (unaudited)

                           Three Months Ended        For the Years Ended
                       December September December        December
                          31,       30,       31,            31,
                         2008      2008      2007      2008       2007
                         ----      ----      ----      ----       ----
    Income (loss)
     from operations   $2,814   $(2,860)  $(9,366)  $(6,439) $(261,780)
      Depreciation
       and
       amortization    13,942    13,347    11,105    48,612     35,718
      Share-based
       expense          3,035     4,167     1,663    12,238      7,542
                        -----     -----     -----    ------      -----
    Adjusted income
     (loss) from
     operations        19,791    14,654     3,402    54,411   (218,520)
      Marketing        62,260    64,911    63,327   253,370    283,968
      Customer
       equipment and
       shipping        (8,254)   (9,678)   (5,891)  (34,355)   (24,706)
      Direct cost
       of goods sold   17,942    20,835    17,484    79,382     59,117
                       ------    ------    ------    ------     ------
    Pre-marketing
     operating
     income (loss)    $91,739   $90,722   $78,322  $352,808    $99,859
                      =======   =======   =======  ========    =======
      As a % of
       telephony
       services
       revenue           42.9%     42.0%     37.3%     40.8%      12.4%

    Adjusted income
     (loss) from
     operations       $19,791   $14,654    $3,402   $54,411  $(218,520)
      Royalty               -         -         -         -     32,606
      IP litigation         -         -     1,349         -    134,300
      Severance             -         -       885         -      5,242
                           ===       ===      ===        ===     =====
    Adjusted income
     (loss) from
     operations
      excluding
       certain
       charges        $19,791   $14,654    $5,636   $54,411   $(46,372)
                      =======   =======    ======   =======   ========

    Pre-marketing
     operating
     income (loss)    $91,739   $90,722   $78,322  $352,808    $99,859
      Royalty               -         -         -         -     32,606
      IP litigation         -         -     1,349         -    134,300
      Severance             -         -       885         -      5,242
                           ===       ===      ===        ===     =====
    Pre-marketing
     operating
     income (loss)
      excluding
       certain
       charges        $91,739   $90,722   $80,556  $352,808   $272,007
                      =======   =======   =======  ========   ========





                            Vonage HOLDINGS CORP.
       TABLE 4.  RECONCILIATION OF GAAP NET LOSS TO NET LOSS EXCLUDING
                               CERTAIN CHARGES
              (Dollars in thousands, except per share amounts)
                                 (unaudited)

                             Three Months Ended       For the Years Ended
                       December   September December       December
                           31,       30,       31,            31,
                          2008      2008      2007      2008       2007
                          ----      ----      ----      ----       ----
    Net loss          $(40,916)  $(7,817) $(13,840) $(64,576) $(267,428)
     Loss on early
      extinguishment
      of debt           30,570         -         -    30,570          -
     Royalty                 -         -         -         -     32,606
     Interest on
      royalty                -         -         -         -      2,436
     IP litigation           -         -     1,349         -    134,300
     Severance               -         -       885         -      5,242
                           ---       ---       ---       ---      -----
    Net loss
     excluding
     certain charges  $(10,346)  $(7,817) $(11,606) $(34,006)  $(92,844)
                      ========   =======  ========  ========   ========

    Net loss per common share:
     Basic and
     diluted            $(0.26)   $(0.05)   $(0.09)   $(0.41)    $(1.72)
                        ======    ======    ======    ======     ======

    Net loss per common
     share, excluding
     certain charges:
     Basic and
     diluted            $(0.07)   $(0.05)   $(0.07)   $(0.22)    $(0.60)
                        ======    ======    ======    ======     ======

    Weighted-average common
     shares outstanding:
     Basic and
     diluted           156,593   156,299   155,923   156,258    155,593
                       =======   =======   =======   =======    =======







                           Vonage HOLDINGS CORP.
      TABLE 5.  RECONCILIATION OF GAAP SG&A TO SG&A EXCLUDING CERTAIN
                                  CHARGES
                          (Dollars in thousands)
                                (unaudited)

                            Three Months Ended       For the Years Ended
                       December  September December       December
                          31,       30,       31,            31,
                         2008      2008      2007      2008      2007
                         ----      ----      ----      ----      ----
    Selling,
     general and
     administrative   $68,627   $73,035   $78,835  $298,985  $461,768
      IP litigation         -         -    (1,349)        -  (134,300)
      Severance             -         -      (885)        -    (5,242)
                          ---       ---      ----       ---    ------
    SG&A excluding
     certain charges  $68,627   $73,035   $76,601  $298,985  $322,226
                      =======   =======   =======  ========  ========
    SG&A excluding
     certain charges as
      a % of revenue     30.9%     32.3%     35.5%     33.2%     38.9%

Use of Non-GAAP Financial Measures

This press release includes the following measures defined as non-GAAP financial measures by the Securities and Exchange Commission: adjusted income (loss) from operations, adjusted income (loss) from operations excluding certain charges, pre-marketing operating income (loss), pre-marketing operating income (loss) excluding certain charges, net loss excluding certain charges and SG&A excluding certain charges.

Vonage uses adjusted income (loss) from operations and pre-marketing operating income (loss) as principal indicators of the operating performance of its business.

We believe that adjusted income (loss) from operations permits a comparative assessment of our operating performance, relative to our performance based on our GAAP results, while isolating the effects of depreciation and amortization, which may vary from period to period without any correlation to underlying operating performance, and of share-based expense, which is a non-cash expense that also varies from period to period.

We believe that pre-marketing operating income (loss) is an important metric to evaluate the profitability of the existing customer base to justify the level of continued investment in attempting to grow that customer base. In addition, as we are focused on growing both our revenue and customer base, we have chosen to invest significant amounts on our marketing activities to acquire and replace subscribers.

We provide information relating to our adjusted income (loss) from operations and pre-marketing operating income (loss) so that investors have the same data that we employ in assessing our overall operations. We believe that trends in our adjusted income (loss) from operations and pre-marketing operating income (loss) are valuable indicators of the operating performance of our company on a consolidated basis and of our ability to produce operating cash flow to fund working capital needs, to service debt obligations and to fund capital expenditures.

We have excluded the loss on early extinguishment of debt in connection with our November 2008 refinancing, royalty, intellectual property (IP) litigation settlements with Verizon, Sprint, AT&T and others and associated interest and severance expense from certain GAAP and non-GAAP financial measures to enable better comparisons to prior periods. For example, we have excluded the royalty, IP litigation settlements and severance expense from adjusted income (loss) from operations for the 2007 periods. The Company believes that excluding these items will assist investors in evaluating the Company's operating performance and in better understanding its results of operations when these events occurred on a comparative basis.

The non-GAAP financial measures used by us may not be directly comparable to similarly titled measures reported by other companies due to differences in accounting policies and items excluded or included in the adjustments, which limits its usefulness as a comparative measure. These non-GAAP financial measures should be considered in addition to results prepared in accordance with GAAP, but should not be considered a substitute for, or superior to, GAAP results.

Vonage defines adjusted income (loss) from operations as GAAP income (loss) from operations excluding depreciation and amortization and share-based expense.

Vonage defines adjusted income (loss) from operations excluding certain charges as GAAP income (loss) from operations excluding depreciation and amortization, share-based expense, royalty, IP litigation settlements and severance expense.

Vonage defines pre-marketing operating income as GAAP income (loss) from operations excluding customer equipment and shipping revenue, direct cost of goods sold, depreciation and amortization, marketing and share-based expense.

Vonage defines pre-marketing operating income excluding certain charges as GAAP income (loss) from operations excluding customer equipment and shipping revenue, direct cost of goods sold, depreciation and amortization, marketing and share-based expense, royalty, IP litigation settlements and severance expense.

Vonage defines net loss excluding certain charges as GAAP net loss excluding loss on early extinguishment of debt, royalty, interest on royalty, IP litigation settlements and associated interest and severance expense.

Vonage defines SG&A excluding certain charges as GAAP SG&A less IP litigation settlements and severance expense.

Conference Call and Webcast

Management will host a webcast discussion of the fourth quarter and full year 2008 results on Thursday, February 26, 2009 at 10:00 AM Eastern Time. To participate, please dial (877) 627-6581 approximately ten minutes prior to the call. International callers should dial (719) 325-4848. A replay will be available approximately two hours after the conclusion of the call until midnight March 13, 2009, and may be accessed by dialing (888) 203-1112. International callers should dial (719) 457-0820. The replay passcode is: 9884006.

The webcast will be broadcast live through Vonage's Investor Relations website at http://ir.vonage.com. Windows Media Player or RealPlayer is required to listen to this webcast. A replay will be available shortly after the live webcast.

Safe Harbor Statement

This press release contains forward-looking statements regarding future growth. In addition, other statements in this press release that are not historical facts or information may be forward-looking statements. The forward-looking statements in this release are based on information available at the time the statements are made and/or management's belief as of that time with respect to future events and involve risks and uncertainties that could cause actual results and outcomes to be materially different. Important factors that could cause such differences include: restrictions in the Company's debt agreements that may limit its operating flexibility; any failure to meet New York Stock Exchange listing requirements; the competition the Company faces; worsening economic conditions; the Company's history of net operating losses; the Company's ability to obtain additional financing if needed; results of pending litigation and intellectual property and other litigation that may be brought against the Company; results of regulatory inquiries into the Company's business practices; differences between the Company's service and traditional phone services, including its 911 service; the Company's dependence on third party facilities, equipment and services; system disruptions or flaws in the Company's technology; the Company's dependence on its customers' existing broadband connections; uncertainties relating to regulation of Voip services; and other factors that are set forth in the "Risk Factors" section and other sections of Vonage's Annual Report on Form 10-K for the year ended December 31, 2007, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K. While we may elect to update forward-looking statements at some point in the future, we specifically disclaim any obligation to do so, and therefore, you should not rely on these forward-looking statements as representing our views as of any date subsequent to today.

About Vonage

Vonage (NYSE: VG) is a leading provider of broadband telephone services with 2.6 million subscriber lines. Our award-winning technology enables anyone to make and receive phone calls with a touch tone telephone almost anywhere a broadband Internet connection is available. We offer feature-rich and cost-effective communication services that offer users an experience similar to traditional telephone services.

Our Residential Premium Unlimited and Small Business Unlimited calling plans offer consumers unlimited local and long distance calling, and popular features like call waiting, call forwarding and voicemail -- for one low, flat monthly rate.

Vonage's service is sold on the web and through national retailers including Best Buy and Wal-Mart Stores Inc. and is available to customers in the U.S., Canada and the United Kingdom. For more information about Vonage's products and services, please visit http://www.vonage.com.

Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage® is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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