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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

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Vonage Holdings Corp. Reports Third Quarter 2008 Results


Vonage Press Releases

- Company Reports Fourth Consecutive Quarter of Positive Adjusted Operating Income(1) -
- GAAP Net Loss of $8 Million or $0.05 per Share -
- Debt Refinancing Complete -

HOLMDEL, N.J., Nov 06, 2008 /PRNewswire-FirstCall via COMTEX News Network/ -- Vonage Holdings Corp. (NYSE: VG), a leading provider of broadband telephone service, today announced results for the quarter ended September 30, 2008.

For the third quarter of 2008, adjusted operating income(1) was $15 million, an increase from an adjusted operating loss excluding certain charges(1) of $1 million in the year-ago quarter and adjusted operating income of $12 million sequentially. The Company reported a GAAP net loss of $8 million or $0.05 per share, compared to a net loss excluding certain charges(2) of $12 million or $0.08 per share reported in the third quarter 2007.

Revenue for the third quarter 2008 grew to $226 million, up 7% from $211 million in the third quarter 2007 driven by an increase in average revenue per line and subscriber lines. Revenue declined 1% sequentially from $228 million.

Vonage added 9,500 net subscriber lines in the third quarter 2008 and finished the quarter with more than 2.6 million lines in service.



Marc Lefar, Vonage Chief Executive Officer, said, "We reported our fourth consecutive quarter of positive adjusted operating income delivering a record level $15 million in the third quarter. Pre-marketing operating income also represents a record high of $91 million. Shortly after the quarter ended, we refinanced $253 million of convertible debt despite one of the most difficult capital market environments in our nation's history.

"As we look forward, we continue to maintain our focus on fixing the business fundamentals. We are becoming more selective in our product investments, continuing to improve customer care and reevaluating our marketing messaging and media investment. Although we anticipate modest growth for the balance of the year, the changes we are putting in place should position us for accelerated growth in 2009."

Third Quarter 2008 Financial and Operating Highlights

Average monthly revenue per line ("ARPU") in the third quarter 2008 was $28.75, up from $28.24 in the year-ago quarter and down from $29.04 sequentially. Average monthly telephony services revenue per line was $27.52, up from $27.32 reported a year ago and down from $27.92 sequentially. The sequential decline in telephony services ARPU was driven by an increase in the level of promotional activity in the quarter.

Pre-marketing operating income(1) ("PMOI"), which represents the cash generated from the existing customer base, increased to a record high $91 million, from $71 million excluding certain charges(1) in the year-ago quarter and $87 million sequentially. On a per line basis, PMOI increased to $11.55 in the third quarter 2008, up from $9.53 in the year-ago quarter and $11.15 sequentially.

In the third quarter 2008, direct cost of telephony services was $57 million, up from $54 million in the prior year and flat sequentially. On a per line basis, average direct cost of telephony services was $7.20, down from $7.30 in the year ago quarter and down slightly from $7.22 sequentially.

Direct cost of goods sold was $21 million, up from $17 million in the year-ago quarter and $19 million sequentially. Direct margin(3) was 66%, flat year-over-year and down from 67% sequentially.

Selling, general and administrative ("SG&A") expense was $73 million, down from $81 million excluding certain charges(4) in the third quarter of 2007 and $78 million sequentially. As a percent of revenue, SG&A declined to 32% from 38% in the year ago quarter and 34% sequentially.

Marketing expense was $65 million, up from $62 million a year ago, and flat sequentially. Marketing cost per gross subscriber line addition ("SLAC") of $272 declined sequentially from $283 and rose from $206 a year ago. Churn was flat sequentially at 3.0%.

Cash and marketable securities and restricted cash on September 30, 2008 was $154 million which includes $42 million in restricted cash used for routine business operations. Cash used for operations was $27 million driven primarily by the timing of vendor payments and transaction costs associated with the debt refinancing.

Convertible Debt Refinancing Update

On November 3rd, the Company completed the refinancing of the $253 million in convertible debt. The financing consists of a $130.3 million senior secured first lien credit facility, $72.0 million senior secured second lien credit facility and $18.0 million of senior secured third lien convertible notes. The lenders under the first and second lien senior facility and the purchasers of the convertible notes were Silver Point Finance, LLC, certain of its affiliates, other third party lenders and affiliates of Vonage.

Vonage used the net proceeds of the financing and cash on hand, to repurchase all $253 million of existing convertible notes in a tender offer that commenced on July 30, 2008. Vonage expects that this refinancing will provide the Company with sufficient funds to invest and grow the business going forward.

(1) This is a non-GAAP financial measure. Refer below to Table 3 for a reconciliation to GAAP loss from operations.

(2) This is a non-GAAP financial measure. Refer below to Table 4 for a reconciliation to GAAP net loss.

(3) Direct margin is defined as operating revenues less direct cost of telephony services and direct cost of goods sold.

(4) This is a non-GAAP financial measure. Refer below to Table 5 for a reconciliation to SG&A.

                            Vonage HOLDINGS CORP.
                 TABLE 1. SUMMARY CONSOLIDATED FINANCIAL DATA
               (Dollars in thousands, except per share amounts)

                                 Three Months Ended    Nine Months Ended
                                    September 30,        September 30,
                                   2008      2007       2008      2007
                                     (unaudited)          (unaudited)
    Statement of Operations Data:
    Operating Revenues:
    Telephony services           $216,092   $203,724  $651,810   $593,561
    Customer equipment and
     shipping                       9,678      6,810    26,101     18,815
                                  225,770    210,534   677,911    612,376
    Operating Expenses:
    Direct cost of telephony
     services (excluding
     depreciation and
     amortization of $4,908,
     $4,312, $14,337, and
     $12,616, respectively)        56,502     54,463   169,586    162,364
    Royalty                             -     11,139         -     32,606
    Total direct cost of
     telephony services            56,502     65,602   169,586    194,970
    Direct cost of goods sold      20,835     17,057    61,440     41,633
    Selling, general and
     administrative                73,035    214,139   230,358    382,933
    Marketing                      64,911     61,885   191,110    220,641
    Depreciation and
     amortization                  13,347      8,563    34,670     24,613
                                  228,630    367,246   687,164    864,790

    Loss from operations           (2,860)  (156,712)   (9,253)  (252,414)

    Other income (expense), net
    Interest income                   544      4,238     2,965     15,066
    Interest expense               (5,504)    (5,424)  (16,610)   (15,700)
    Other, net                         46        (36)      (66)       (69)
                                   (4,914)    (1,222)  (13,711)      (703)

    Loss before income tax
     expense                       (7,774)  (157,934)  (22,964)  (253,117)

    Income tax expense                (43)       (94)     (696)      (471)

    Net loss                      $(7,817) $(158,028) $(23,660) $(253,588)

    Net loss per common share:
    Basic and diluted              $(0.05)    $(1.01)   $(0.15)    $(1.63)

    Weighted-average common
     shares outstanding:
    Basic and diluted             156,299    155,784   156,146    155,482



                              Vonage HOLDINGS CORP.
            TABLE 1. SUMMARY CONSOLIDATED FINANCIAL DATA - (Continued)
                 (Dollars in thousands, except per share amounts)

                                       Three Months Ended  Nine Months Ended
                                         September 30,       September 30,
                                         2008      2007      2008      2007
                                          (unaudited)         (unaudited)
    Statement of Cash Flow Data:
    Net cash provided by (used in)
     operating activities              $(26,524)  $22,461   $(2,430) $(88,989)
    Net cash provided by (used in)
     investing activities                13,434   (38,605)   44,213     6,829
    Net cash provided by (used in)
     financing activities                  (245)      177      (633)      474
    Capital expenditures, intangible
     asset purchases and
     development of software assets     (10,209)  (10,438)  (32,566)  (32,718)


                                                    September 30, December 31,
                                                         2008         2007
                                                      (unaudited)
    Balance Sheet Data (at period end):
    Cash, cash equivalents, marketable
     securities and short-term restricted cash          $114,452     $151,484
    Restricted cash                                       39,799       38,928
    Property and equipment, net of accumulated
     depreciation                                        103,465      118,666
    Total assets                                         429,636      462,297
    Convertible notes, net                               253,413      253,320
    Capital lease obligations                             22,483       23,235
    Total liabilities                                    519,634      537,424
    Total stockholders' equity (deficit)                 (89,998)     (75,127)



                             Vonage HOLDINGS CORP.
                 TABLE 2. SUMMARY CONSOLIDATED OPERATING DATA
                                  (unaudited)

                                                  Three Months Ended
                                        September 30,  June 30,  September 30,
                                             2008        2008        2007

    Gross subscriber line additions        238,430     230,832     299,978
    Net subscriber line additions            9,460       2,080      77,763
    Subscriber lines (at period end)     2,621,900   2,612,440   2,524,211
    Average monthly customer churn            3.0%        3.0%        3.0%
    Average monthly revenue per line        $28.75      $29.04      $28.24
    Average monthly telephony services
     revenue per line                       $27.52      $27.92      $27.32
    Average monthly direct cost of
     telephony services per line             $7.20       $7.22       $7.30
    Marketing costs per gross subscriber
     line addition                         $272.24     $282.89     $206.30
    Employees (excluding temporary help)
     (at period end)                         1,573       1,662       1,559
    CPE subsidy                             $46.79      $42.23      $34.16
    Direct margin as a % of total revenue    65.7%       67.0%       66.0%



                                                      Nine Months Ended
                                                         September 30,
                                                    2008              2007
    Gross subscriber line additions                750,591           869,311
    Net subscriber line additions                   41,673           300,100
    Subscriber lines (at period end)             2,621,900         2,524,211
    Average monthly customer churn                    3.1%              2.7%
    Average monthly revenue per line                $28.96            $28.66
    Average monthly telephony services
     revenue per line                               $27.84            $27.78
    Average monthly direct cost of
     telephony services per line                     $7.24             $7.60
    Marketing costs per gross subscriber
     line addition                                 $254.61           $253.81
    Employees (excluding temporary help)
     (at period end)                                 1,573             1,559
    CPE subsidy                                     $47.08            $26.25
    Direct margin as a % of total revenue            65.9%             66.7%



                            Vonage HOLDINGS CORP.
           TABLE 3.  RECONCILIATION OF GAAP LOSS FROM OPERATIONS TO
                            ADJUSTED INCOME (LOSS)
 FROM OPERATIONS AND PRE-MARKETING OPERATING INCOME (LOSS) EXCLUDING CERTAIN
                                   CHARGES
                            (Dollars in thousands)
                                 (unaudited)

                                                 Three Months Ended

                                      September 30, June 30,  September 30,
                                          2008       2008          2007
    Income (loss) from operations       $(2,860)   $(1,940)   $(156,712)
    Depreciation and amortization        13,347     11,114        8,563
    Share-based expense                   4,167      3,150        2,428
    Adjusted income (loss) from
     operations                          14,654     12,324     (145,721)
    Marketing                            64,911     65,300       61,885
    Customer equipment and shipping      (9,678)    (8,786)      (6,810)
    Direct cost of goods sold            20,835     18,533       17,057
    Pre-marketing operating
     income (loss)                      $90,722    $87,371     $(73,589)
    As a % of telephony services
     revenue                              42.0%      39.9%       (36.1%)

    Adjusted income (loss) from
     operations                         $14,654    $12,324    $(145,721)
    Royalty                                   -          -       11,139
    IP litigation                             -          -      132,951
    Severance                                 -          -          533
    Adjusted income (loss) from
     operations
    excluding certain charges           $14,654    $12,324      $(1,098)

    Pre-marketing operating income
    (loss)                              $90,722    $87,371     $(73,589)
    Royalty                                   -          -       11,139
    IP litigation                             -          -      132,951
    Severance                                 -          -          533
    Pre-marketing operating income
    (loss) excluding certain charges    $90,722    $87,371      $71,034



                                                   Nine Months Ended
                                                     September 30,
                                                2008              2007
    Income (loss) from operations             $(9,253)         $(252,414)
    Depreciation and amortization              34,670             24,613
    Share-based expense                         9,203              5,879
    Adjusted income (loss) from
     operations                                34,620           (221,922)
    Marketing                                 191,110            220,641
    Customer equipment and shipping           (26,101)           (18,815)
    Direct cost of goods sold                  61,440             41,633
    Pre-marketing operating income           $261,069            $21,537
    As a % of telephony services revenue        40.1%               3.6%

    Adjusted income (loss) from
     operations                               $34,620          $(221,922)
    Royalty                                         -             32,606
    IP litigation                                   -            132,951
    Severance                                       -              4,233
    Adjusted income (loss) from
     operations
     excluding certain charges                $34,620           $(52,132)

    Pre-marketing operating income (loss)    $261,069            $21,537
    Royalty                                         -             32,606
    IP litigation                                   -            132,951
    Severance                                       -              4,233
    Pre-marketing operating income (loss)
    excluding certain charges                $261,069           $191,327



                              Vonage HOLDINGS CORP.
         TABLE 4.  RECONCILIATION OF GAAP NET LOSS TO NET LOSS
                          EXCLUDING CERTAIN CHARGES
              (Dollars in thousands, except per share amounts)
                                  (unaudited)

                              Three Months Ended            Nine Months Ended

                       September 30, June 30, September 30,     September 30,
                            2008       2008       2007        2008        2007

    Net loss              $(7,817)   $(6,882)  $(158,028) $(23,660) $(253,588)
     Royalty                    -          -      11,139         -     32,606
     Interest
      on royalty                -          -       1,008         -      2,436
     IP litigation              -          -     132,951         -    132,951
     Severance                  -          -         533         -      4,233
    Net loss excluding
     certain charges      $(7,817)   $(6,882)   $(12,397) $(23,660)  $(81,362)

    Net loss per
     common share:
     Basic and
      diluted              $(0.05)    $(0.04)     $(1.01)   $(0.15)    $(1.63)

    Net loss per
     common share,
     excluding certain
     charges:
      Basic and diluted    $(0.05)    $(0.04)     $(0.08)   $(0.15)    $(0.52)

    Weighted-average
     common shares
     outstanding:
      Basic and diluted   156,299    156,103     155,784   156,146    155,482



                              Vonage HOLDINGS CORP.
     TABLE 5.  RECONCILIATION OF GAAP SG&A TO SG&A EXCLUDING CERTAIN CHARGES
                             (Dollars in thousands)
                                   (unaudited)

                                Three Months Ended          Nine Months Ended

                      September 30,  June 30,  September 30,   September 30,
                           2008       2008         2007      2008       2007

    Selling, general
     and administrative   $73,035    $77,931    $214,139   $230,358  $382,933
     IP litigation              -          -    (132,951)         -  (132,951)
     Severance                  -          -        (533)         -    (4,233)
    SG&A excluding
     certain charges      $73,035    $77,931     $80,655   $230,358  $245,749
    SG&A excluding
     certain charges
     as a % of revenue      32.3%      34.3%       38.3%      34.0%     40.1%



    Use of Non-GAAP Financial Measures

This press release includes the following measures defined as non-GAAP financial measures by the Securities and Exchange Commission: adjusted income (loss) from operations, adjusted income (loss) from operations excluding certain charges, pre-marketing operating income (loss), pre-marketing operating income (loss) excluding certain charges, net loss excluding certain charges and SG&A excluding certain charges.

Vonage uses adjusted income (loss) from operations and pre-marketing operating income (loss) as principal indicators of the operating performance of its business.

We believe that adjusted income (loss) from operations permits a comparative assessment of our operating performance, relative to our performance based on our GAAP results, while isolating the effects of depreciation and amortization, which may vary from period to period without any correlation to underlying operating performance, and of share-based expense, which is a non-cash expense that also varies from period to period.

We believe that pre-marketing operating income (loss) is an important metric to evaluate the profitability of the existing customer base to justify the level of continued investment in growing that customer base. In addition, as we are currently growing both our revenue and customer base, we have chosen to invest significant amounts on our marketing activities to acquire and replace subscribers.

We provide information relating to our adjusted income (loss) from operations and pre-marketing operating income (loss) so that investors have the same data that we employ in assessing our overall operations. We believe that trends in our adjusted income (loss) from operations and pre-marketing operating income (loss) are valuable indicators of the operating performance of our company on a consolidated basis and of our ability to produce operating cash flow to fund working capital needs, to service debt obligations and to fund capital expenditures.

We have excluded the royalty, intellectual property (IP) litigation settlements with Verizon, Sprint, AT&T and others and associated interest and severance expense from certain GAAP and non-GAAP financial measures to enable better comparisons to prior periods. For example, we have excluded the royalty, IP litigation settlements and severance expense from adjusted income (loss) from operations for the 2007 periods. The Company believes that excluding these items will assist investors in evaluating the Company's operating performance and in better understanding its results of operations when these events occurred on a comparative basis.

The non-GAAP financial measures used by us may not be directly comparable to similarly titled measures reported by other companies due to differences in accounting policies and items excluded or included in the adjustments, which limits its usefulness as a comparative measure. These non-GAAP financial measures should be considered in addition to results prepared in accordance with GAAP, but should not be considered a substitute for, or superior to, GAAP results.

Vonage defines adjusted income (loss) from operations as GAAP loss from operations excluding depreciation and amortization and share-based expense.

Vonage defines adjusted income (loss) from operations excluding certain charges as GAAP loss from operations excluding depreciation and amortization, share-based expense, royalty, IP litigation settlements and severance expense.

Vonage defines pre-marketing operating income (loss) as GAAP loss from operations excluding customer equipment and shipping revenue, direct cost of goods sold, depreciation and amortization, marketing and share-based expense.

Vonage defines pre-marketing operating income (loss) excluding certain charges as GAAP loss from operations excluding customer equipment and shipping revenue, direct cost of goods sold, depreciation and amortization, marketing and share-based expense, royalty, IP litigation settlements and severance expense.

Vonage defines net loss excluding certain charges as GAAP net loss excluding royalty, interest on royalty, IP litigation settlements and associated interest and severance expense.

Vonage defines SG&A excluding certain charges as GAAP SG&A less IP litigation settlements and severance expense.

Conference Call and Webcast

Management will host a webcast discussion of the quarter's results on Thursday, November 6, 2008 at 10:00 AM Eastern Time. To participate, please dial (877) 856-1955 approximately ten minutes prior to the call. International callers should dial (719) 325-4810. A replay will be available approximately two hours after the conclusion of the call until midnight November 20, 2008, and may be accessed by dialing (888) 203-1112. International callers should dial (719) 457-0820. The replay passcode is: 2267496.

The webcast will be broadcast live through Vonage's Investor Relations website at http://ir.vonage.com. Windows Media Player or RealPlayer is required to listen to this webcast. A replay will be available shortly after the live webcast.

Safe Harbor Statement

This press release contains forward-looking statements regarding future growth. In addition, other statements in this press release that are not historical facts or information may be forward-looking statements. The forward-looking statements in this release are based on information available at the time the statements are made and/or management's belief as of that time with respect to future events and involve risks and uncertainties that could cause actual results and outcomes to be materially different. Important factors that could cause such differences include the Company's history of net operating losses and the Company's need for cash to finance the Company's growth; results of pending litigation and intellectual property and other litigation that may be brought against us; the competition we face; our dependence on our customers' existing broadband connections; differences between our service and traditional phone services, including our 911 service; uncertainties relating to regulation of Voip services; system disruptions or flaws in our technology; the risk that VoIP does not gain broader acceptance; and other factors that are set forth in the "Risk Factors" section and other sections of Vonage's Annual Report on Form 10-K for the year ended December 31, 2007, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K. While we may elect to update forward-looking statements at some point in the future, we specifically disclaim any obligation to do so, and therefore, you should not rely on these forward-looking statements as representing our views as of any date subsequent to today.

About Vonage

Vonage (NYSE: VG) is a leading provider of broadband telephone services with 2.6 million subscriber lines. Our award-winning technology enables anyone to make and receive phone calls with a touch tone telephone almost anywhere a broadband Internet connection is available. We offer feature-rich and cost- effective communication services that offer users an experience similar to traditional telephone services.

Our Residential Premium Unlimited and Small Business Unlimited calling plans offer consumers unlimited local and long distance calling, and popular features like call waiting, call forwarding and voicemail -- for one low, flat monthly rate.

Vonage's service is sold on the web and through national retailers including Best Buy, Circuit City, Wal-Mart Stores Inc. and Target and is available to customers in the U.S., Canada and the United Kingdom. For more information about Vonage's products and services, please visit http://www.vonage.com.

Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage(R) is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.




 
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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