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In The Forum:
Hard Wiring - Installation
Topic:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
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In The Forum:
Vonage UK
Topic:
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In The Forum:
Vonage UK
Topic:
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In The Forum:
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Topic:
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Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Beginning Monday, America's Cell Phone Subscribers Can Keep Their Old Telephone


Vonage In Print News

November 23, 2003

By Ben Charny

Cell phone providers have spent years gearing up for what is expected to be a tumultuous three months, when an estimated 30 million subscribers will swap wireless carriers for a better monthly plan or coverage area.

The Federal Communications Commission ordered landline and cell phone companies to port telephone numbers in 1996. Landline phone companies complied in 1998. After years of delay, cell phone providers have all said they will implement number portability starting Monday.

Landline phone companies are bracing for an increase in the number of customers dropping their home phone lines in favor of using only a cell phone. Market analysts PriMetrica and consultants Ernst & Young believe half of all America's residential phone customers will consider "cutting the cord" because their home phone number can now be transferred to a cell phone.

Telephone company executives expect fewer problems than cell phone companies, partly because landline phone companies already let customers keep their old numbers when switching to other landline providers.

"Our whole world is not changing," Verizon Communications spokeswoman Briana Gowing said.

As with any new services, there will undoubtedly be problems. It remains to be seen if cell phone carriers, as promised, can port telephone numbers to each other in less than three hours. And cell phone providers require new customers to buy cell phones.

Experts think that moving telephone numbers from landline phone companies to cell phone providers is a likely candidate for glitches as well. Landline companies port telephone numbers using a "fax and phone-call system" that involves "a large amount of paperwork," said John Rego, chief financial officer of Internet phone service Vonage, which already offers number portability.

"It takes about 15 days to happen," Rego said. "I can easily say it'll be an arduous process."

An SBC Communications representative said the carrier has prepared for Monday's process. In fact, he added, SBC plans to exceed the requirements of the FCC rules.

There are still legal challenges to the FCC rules that allow the swapping of telephone numbers between wireless and landline phone companies.

A telephone industry trade group, the United States Telecom Association, said Friday that the U.S. Court of Appeals, District of Columbia, has decided to consider the group's emergency request to stop wireline-to-wireless porting.

The rules, however, will still take effect Monday. The court doesn't intend to make a final decision until after Thanksgiving, according to a telecom association representative.



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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