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Hard Wiring - Installation
On Apr 28, 2017 at 03:29:00

Saimonicax Posted:
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Hard Wiring - Installation
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On Apr 27, 2017 at 20:58:11

Kennetisa Posted:
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Hard Wiring - Installation
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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

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Finding A Voice

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Finding A Voice

November 21, 2003

By Matthew Clark

Resistance is futile. Voice over IP (VoIP) is the future.

Though they may disagree on where, when and how, practically any analyst, telecoms company or regulator will acknowledge that the future of voice communication lies with this soon-to-be omnipresent technology.

For the unversed, Voice over IP is, quite simply, the use of the Internet, or Internet protocols (IP), to make voice calls via a telephone or PC. The technology as we know it today was born in the early days of the Internet boom and, over the course of the last several years, it has picked up other monikers, including IP telephony, Internet telephony, and even computer telephony integration.

During the dot-com boom, Voip purveyors promised nothing short of a revolution in telephony, with heavily discounted and sometimes free calls put on offer. IP calls were cheap -- and still are cheap -- because they were routed over the Internet, which is charged for at a flat rate, often with no data limits, unlike the per-minute system for traditional phone calls. But by late 2000 Voip had gone the way of the Siberian tiger, pushed to the edge of extinction. Consumers just weren't prepared to make tinny-sounding calls on their PCs, while using headsets, often only to other people who had the right hardware and software.

For their part, corporates never gave up, not least because they spent millions putting in place expensive computer networks linked together with big cables relaying terabytes of data back and forth. It only made sense to toss internal voice communications onto the network, and voila: calls from the Tokyo branch to the London head office effectively became free, as did calls anyplace else where the corporate high-speed network extended.

It's not perfect, but these days the poor quality of Voip calls is gone, as is the irksome headset hooked to a PC. Now, IP PBXs and IP phones with all the bells and whistles are readily available from Cisco, Alcatel, Ericsson and others. And now, these firms and their telecom clients are looking to bring the technology to homes and SMEs.

"Most people would be surprised to find out that a certain percentage of their 'normal' calls are Voice over IP," says David Clarke, MD of, a company that targets customers for Voip services. Industry estimates put that number at about 5 percent of long-distance calls globally.

Launched a year ago, says its customers rack up about 2 million minutes a month chatting over IP, a number that Clarke says grows by about 25 percent every month. He admits that some aspects of the service might be a turnoff, such as having to enter in a PIN number before each call, but he says that as the technology becomes more transparent, its popularity will grow.

Indeed, the big telecoms are seeking to make Voip as easy as, well, picking up the phone. BT next year is expected to launch its "bluephones," which will double as GSM mobiles when outside the home but will route calls over the short-range wireless technology Bluetooth (or Wi-Fi) to a DSL connection when in the home or office. Mobile operator O2 has said it's looking at the technology too. Here in Ireland, a three-year old start-up called mQuery has developed a software-based spin on the same idea called Cicero, which is aimed at small businesses. CEO Ross Brennan says the firm is in talks now with a telecom who can act as a partner to deploy the tool.

Though BT and others such as Telekom Austria, which is launching an IP telephony service for its DSL customers next year, have embraced VoIP, other former telecom monopolies are worried that Voip will kill their core business. And rightfully so: analyst firm Frost & Sullivan reckons that by 2007, 75 percent of long-distance calls will be VoIP.

US companies like SIPphone, run by boss Michael Robertson, are taking advantage of the potential and are selling IP phones that promise free calls to other SIPphone users, and cheap calls to everyone else. Other moves include a Voip service on offer from Time Warner Cable and Cablevision that allows for unlimited calls in North America for a flat monthly fee of about USD35. Finally, services like Free World Dial-up, Vonage and Skype have resurrected the notion of PC-based VoIP, with varying levels of success.

Regulation is of course the big question mark in the sector, with the FCC in the US looking to regulate Voip operators in the same way as other telecoms. Sound quality, though good, also remains a sticking point, as does rollout cost. But the biggest hold up is probably the lack of available broadband, which is crucial for IP telephony. These are, however, small barriers. Voip is coming to your home or SME and, when the service is fully developed, you will welcome it in.

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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