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Vonage VoIP Forum Digest - February 11, 2008

Vonage VoIP Forum Digest

February 11, 2008

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

First of all, some interesting news. Vonage Forum Member roscopco, who has helped so many other Members with answers to sometimes perplexing questions, has just become one of the few Vonage Forum Members to pass 1,000 posts. Nice going, roscopco. We all owe you a debt of thanks.

As for today,  we are going to go straight to two Vonage Forum threads, one about how to manage a Vonage account remotely, and then how's about we look at another Vonage Forum thread which has to do with what sounds like a router issue. Then we'll check on Vonage's stock price.

On The Vonage Voip Forum 

Remote Management is a new Vonage Forum thread that has been launched by Vonage Forum Member ruf8.

"Need some help with getting my remote management to work on wpn824. here's my setup: cable modem->vonage router vt2442->netgear wpn824 i have remote management enabled on the wpn824 and the address is (vonage router IPs is i can access the wpn824 locally with it's lan ip but not outside of my lan. i have a static assigned ip with my ISP," ruf8 writes.

And after ruf8 made that post, fellow Vonage Forum Member ed56 answered in a new post in which he asked, "Do you have port forwarding set up for port 8080 on the vt2442?"

To that question, ruf8 replies:

"Yes it's set up but I'm not sure if it's correct. here's the settings in the vt2442. advanced->port forwarding->category->user = i created a rule 'NetGear router' with TCP/UDP port from 8080-8080 with the server ip as"

So then ed56 takes his turn by answering with a suggestion:

"The only thing I can think of is that you are acquiring an IP address or your for your net gear router via DHCP from the Vonage 2442," wrote ed56. "When I had it set up that way, my Vonage 2142 would sometimes assign the ip to rather than, which would screw up my port forwarding. 

"Check your status on the netgear router and see what it is connected as ( or," ed56 adds. "My solution was to assign an static IP to my router (, set DNS and gateway to"

Now let's look at another Vonage Forum thread, this one being named: V-Portal problem with DLink Wireless Router. This thread has been brought up by Vonage Forum Member GreenArrow.

For the post GreenArrow used to start up this thread, he had written:

"I have a problem with a V-Portal device and connecting it to a Dlink 524 Wireless G router (a supported router indicated by the Vonage site). The problem I'm having is that either the Vonage phone works and I have no internet connection on my PCs or I have internet connection on my PCs and the Vonage phone doesn't work. Does anyone know how to get both of them to work? I've been researching and e-mailing Vonage Technical Service, but neither of them are helping at the moment.

Here's my information per instructions:

1. Your location
- Los Angeles, California, United States

2. Your ISP name and type (cable, DSL, wireless etc)
- SBC (now AT&T) DSL

3. Upload and download speeds
- Not sure, but I'm paying for the Professional package so it's faster than basic DSL.

4. Modem make and model
- SpeedStream 5100

5. Type of Vonage adapter used i.e. RT31P2 or PAP2
- Vonage VPortal (a.k.a VDV21-VD)

6. Setup of Network i.e. Modem---->Vonage Adapter-->PC
- DSL Modem --->Vonage Adapter ---> Wireless Router --> Multiple PCs (wireless and wired)

7. Issue you are experiencing i.e. dropped calls, choppy audio etc
- Either I have Internet on my PCs or my Vonage Phone -Never both, which is getting a little bit frustrating.

8. Run this Voip Test: After the test has fully completed, in the Advanced Tab, click on "View Text" in the lower right hand corner. Copy-N-Paste that data into your post.
- Can't get to the Advanced Tab - It always crashes my browser.

Additional Information:
I put my V-Portal on the same subnet as my router. My router is DCHP enabled and it distributes IPs from - I've set my V-Portal on and turned off DCHP on the V-Portal. I added PPPoE on my V-Portal and have it set on PPPoE passthrough which my router also has PPPoE on it.

I read things about DMZ and tried it, but it made it worse, so I took it off.

If anyone can help me, I really appreciated it. I've been trying to get it to work for about 2 days now."

Steve48 came on this thread to write:

"I'm not a networking expert, but the normal way to do what you're doing is to enable DHCP on the V-portal. Connect the output (LAN) port on the V-portal to the WAN port on the Dlink. Enable the Dlink as a DHCP server, but set it's address range to something different from the output range of the V-portal; i.e., for the V-portal and for the Dlink.

"Let the V-portal assign an address to the Dlink and let the Dlink assign addresses to its clients."

After Steve48's post, GreenArrow then replied as he wrote:

"Thanks Steve48. Your tip really helped me out a lot. At first it didn't work when I set my Vonage device to DCHP enabled, but then it got me thinking. If the Vonage Device is DCHP enabled with PPPoE, the Dlink router shouldn't have PPPoE, but rather a dynamic IP address. After I turned off PPPoE on the router and set it to Dynamic, everything works.

I do have a follow up question though. Does anyone know what the latest firmware version for the V-Portal is? For some reason, it keeps saying, Upgrade in process. It then restarts itself after a few minutes and continues. It did that for a whole entire day. My device is up 2.5.1.

I did notice something strange though. It did say 2.7.5 once, but after it restarted itself, it went back to 2.5.1?"

So Steve46 replies:

"Glad you got it working. I should have mentioned that you might have to change the WAN settings for the Dlink if it used to be the device connecting with the DSL," writes Steve48, who then takes the time to provide links to a couple of other Vonage Forum threads that could help GreenArrow out here.

"I don't know what the latest firmware is for the V-portal, but I know it's changing. It's been mentioned here and here."

GreenArrow posts back:

"Thanks, Steve. Someone told me that the latest firmware is 2.7.5 which is what I saw once on the status screen, but it always reverts back to 2.5.1 . Does anyone know how to make it stay at 2.7.5?? Thanks."

Vonage Stock Report

On Monday, Vonage stock closed at $1.96 a share, which is down three cents  from Friday's $1.99 a share close, but then again, today's closing Vonage price was equal to today's lowest price which was $1.96 a share .At the close of today's trading, Vonage shares traded had been compiled at 565,500 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

That's what's hot about Vonage today. Check with us  Monday for our next edition of the Vonage Voip Forum Digest.

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