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Vonage Customer Reviews
Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
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Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...

Vonage Reviews

Vonage VoIP Forum Digest - January 21, 2008

Vonage VoIP Forum Digest

January 21, 2008

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

As for today, we will go straight to two Vonage Forum threads, one from a Vonage user who posts his test results and asks fellow Vonage Forum Members for input on them, and then here's this other thread which we will talk about, concerning a Vonage voicemail greeting issue. Then we'll check on Vonage's stock price.

On The Vonage Voip Forum

We sometimes have threads where the original poster has been advised to follow up with a post including his Vonage test results. But on this new Vonage Forum thread, things are reversed a bit. A Vonage Forum Member has put up a thread with a post detailing his test results, and then asking for reactions from fellow Vonage Forum Members.

This thread has been started by Vonage Forum Member luv2fly3, who named the thread, My Test Results...Good/Bad??? Any insight appreciated.

Luv2fly3's opening post reads:

I'm a new Vonage user. So far I've been pleased with the voice quality, although I've not really put it through its paces since I've only had it since Friday. I have had a few technical glitches with setting up my voicemail, which can be read about in a previous thread. I've run a few tests on the site. I chose Chicago as the location since I'm in central Michigan. Everything appears to test very well for me, however I'm not sure totally how to read the results. The only reading that went to a "red" indication from test 1 to test 2 was the QoS. It went from 98% to 22%. Not sure how that will translate into actual Voip service quality. I also see the download pause figure went up quite a bit.

My setup is as follows...
Internet Provider - AT&T DSL at 1.5 download and 384 upload speeds
DSL Modem/Router - AT&T 2Wire Wireless Gateway
Vonage Adapter - V-Portal (just received it Friday)
PC Doing Test - Laptop using Wireless Connection at 54Mbps

Again, any thoughts and analysis on this would be great. Thanks!

Test #1 - no other internet activity or phone calls
Speed test statistics
Download speed: 1309680 bps
Upload speed: 328416 bps
Quality of service: 98 %
Maximum download pause: 49 ms
Average download pause: 8 ms
Minimum round trip time to server: 22 ms
Average round trip time to server: 68 ms

Test #2 - With a Vonage call in progress ( I did notice a few short pauses in the audio while the test was running, but nothing major)
Speed test statistics
Download speed: 886944 bps
Upload speed: 230864 bps
Quality of service: 22 %
Maximum download pause: 690 ms
Average download pause: 19 ms
Minimum round trip time to server: 24 ms
Average round trip time to server: 68 ms

Now comes some comments, as luv2fly3 has asked for.

Fellow Vonage Forum Member Darrell_G writes:

"Your initial test result was excellent. The second test result is not as good as the first probably due to the fact that you were on a call while the test was in progress. I would not be overly concerned with the results of the second call as long as the call quality for you and the caller are clear with no audio issues. See the following link for an explanation on QoS:"

Steve48 then comments that:

"I agree. However, I would repeat the test from time to time. That download pause on your second test is pretty drastic considering the speed of your connection. You should also have gotten some packet loss numbers that are missing from your report.

"Another place to test you Voip connection is at (test call to Boston). You can use that if you run out of daily trials on the forum test," he adds.

But then I see that brian188 has a somewhat different take:

"Forget Voip tests," brian188 writes." The real test is to get on the phone with a friend (one who will spend about 15-30 min or more on the phone with you and tell you if you are breaking up, silent, sound like a robot, etc.) While on the phone get on the internet and do what you normally do. Download music, movies, web pages, chat, etc. etc. Do you or the remote party have any issues? If so when? That is far more telling then a QoS score of 28 etc."

Because Vonage Forum Member gepalima had some questions about Vonage Voice mail greetings, he has decided to open a new thread about the subject. He's gone on to entitle this thread, I cant use my own outgoing announcement..

"Why is it I can't use my own recorded voicemail greeting? What I'm hearing is the default from Vonage," gepalima writes. "Help please! Thanks."

Well, providing help is fellow Vonage Forum Member roscopco.

"What is the announcement your are hearing?," roscopco first asks of gepalima. He then suggests that gepalima "dial *123 enter your Passcode and then record your message. You will still hear the Vonage announcement about pressing the pound key."

Vonage Stock Report

On today, the New York Stock Exchange was closed for observance of Dr. Martin Luther King's birthday. So we'll repeat the latest Vonage stock news, which was as of Friday.

On Friday, Vonage stock closed at $2.05 a share, an increase of nine cents (+4.59%)  from Wednesday's  $1.96 a share close, but then again, Friday's closing price was a full 3 cents higher than today's lowest Vonage stock price and that was $1.92 a share. At the close of Friday's trading, Vonage shares traded had climbed on up to 1,050,881 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

That's what's hot about Vonage today. Check with us for our next edition of the Vonage Voip Forum Digest

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