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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

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Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage VoIP Forum Digest - January 8, 2008

Vonage VoIP Forum Digest

January 8, 2008

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

As for today, we'll catch up with some Vonage news. Next, we'll go to two Vonage Forum threads, one about dial tone issues, and the other about router placement. We'll also check in on Vonage's stock price.

In The News

Vonage Introduces V-Portal

Vonage has announced its "MyVonage" product strategy, which is focused on introducing products, services and features that fit into a customer's given lifestyle and support the way they want to communicate. As part of the overall strategy, Vonage this week unveiled the V-Portal(), a digital voice adapter and single port router with a built-in liquid crystal display (LCD), and Contact Book, an innovative one-stop communication hub with useful features such as group calling and voice activated dialing, giving customers more control over how they can communicate.

"At Vonage, we believe technology, not Telco's, will drive the future of communications," said Jeffrey Citron, Chairman, Chief Strategist, and Interim CEO of Vonage. "Vonage is more than a new technology for landline replacement. We are dedicated to delivering new solutions that empower the consumer and we envision a day when people can communicate without boundaries; when, where and how they want."

Every customer has varying communication needs for their given lifestyle, and the "MyVonage" strategy is based on the products, services, and value that customers have asked for. Whether you are part of a family communicating across the globe, a all business owner, or a student away from home, "MyVonage" is for you. By combining features that Vonage offers, such as Unlimited International Calling Plans, Vonage Visual Voicemail(), and Call Forwarding, customers can create a customized calling experience that fits their specific needs.

The cornerstone in the "MyVonage" strategy is the release of the V-Portal(), which is the first in a family of Vonage-branded products. Using customer research and feedback, Vonage created a device that assists with installation, helps with basic troubleshooting, and has easy-to-use features. The V-Portal() has a cool and sleek, yet simple design, and an integrated LCD screen that provides real-time feedback and error messaging, allowing users to easily troubleshoot basic issues. The screen can also be used for Caller ID, timing calls, call logging, easy access to Vonage service numbers, and for displaying the date and time.

"With the V-Portal(), we are starting a trend of making innovative Vonage-branded products relevant and responsive to the way our customers communicate," said Daniel ires, Senior Vice President of Engineering. "The V-Portal() expands upon what customers typically expect from a router, and is the closest thing to having a customer care agent with them in their home."

Vonage will also be introducing the first iteration of Vonage Contact Book in 2008, which is a one-stop communication center that will provide customers with the ability to integrate all contacts from their home, desktop and mobile address books while providing requested features such as Group Calling, Voice Activated Dialing, Speed Dial, and Call Blast. Vonage envisions that future versions of this product can also be used from any non-Vonage phone the customer has, so some Vonage features can be used from anywhere the customer wants to communicate. Selected customers can try out the Alpha version of Vonage Contact Book through

In 2008, "MyVonage" will continue raising the bar by which digital phone services are judged. With 25 features included at no additional charge, and new products and features coming out over the course of the year, it has never been easier for customers to live the lifestyle of tomorrow at a price they can live with today. "MyVonage" is more than a phone service; it's customer- driven communications technology that helps people simplify their lives.

The V-Portal() is available to new customers on January 9 through for $9.99 after a $70 instant rebate ($79.99-$70.00 = $9.99; a $9.95 shipping and handling fee and a $29.99 activation fee is charged).

On The Vonage Voip Forum

Vonage Forum Member wcselby begins a Vonage Forum thread that he names, Unable to get a dial tone or connection to vonage, need help.

He writes:

"Not sure what the problem is, but I think it has to do with Comcast. Here's the situation. I live in Houston, and used Time Warner's RoadRunner service for about 4 years without problem. I used Vonage on that service for at least a year without any problems. Never had issues where the lights wouldn't come on my Voip router.

Then Comcast took over the service from roadrunner in Houston about six months ago (I'm not sure on the time frame but it's been longer than 3 months). Ever since, I've had nothing but trouble staying connected to vonage. The lights don't like to come on my Vonage router.

Here's my network setup:

Comcast modem -> Linksys Home Router (4-port wired router) -> Linksys VoIP Router (4-port wired router + 2 phone ports) -> phone.

The Linksys Voip Router is what I got when I purchased Vonage a few years back, it came in the kit. I don't have the model number on me right now but I can check for it later if it's needed. The point is, when I had RoadRunner, this setup worked just fine.

Now, ever since Comcast has taken over, I've been able to get a connection for about a week and then it's out for a day or two, then a week again then it's out for a day or two. When I talk about lights on the Voip router, I mean the blue lights, there are three - one for power, one for the network connection back to my other router, and one for the phone. The only light that won't come on is the one for the phone. I thought maybe I had a bad phone or a bad phone cable, so I bought a new phone and cable, and tried both of those, and they still won't work.

So now, I'm on my longest outage to date. I haven't had service since about December 21st. I haven't really dealt with it because I've got a cell phone and so does my wife, but I'd really like to get this fixed once and for all. If that means canceling my Vonage service, then that's what I'll do.

What would you guys suggest?"

Fellow Vonage Forum Member ed56 follows up with some info.

He writes:

"I am assuming you just connected the routers when you first used them with Road Runner and not make any changes to the router settings (on either router). If you did make changes, please post your DNS settings any static IP settings, etc. Also try putting the Voip router right after the cable modem. If this works it will give a clue as to the problem."

Here's a new Vonage Forum thread from Member baracuda68. The thread is being called, Router placement question.

He starts out this thread by writing:

"I am using a Vonage/Motorola phone adapter and just got a Trendnet wifi router for use with my son's laptop. All of Vonage's documentation says to put any existing router BEFORE the phone adapter. Problem is that I want to turn off/unplug my wifi router, when it's not in use. But if I do, it will kill the internet connection to the adapter. How can I configure it to work, or can I put the wifi router AFTER the phone adapter without any bad effects? What do you think?"

Coming up with a post in response is fellow Vonage Forum Member brian188. He wrote:

"You can place the router after the adapter. HOWEVER, all your internet traffic will have to pass through it. If you are only surfing the internet it won't be an issue but if you are using P2P file sharing programs, gaming, downloading movies/video, DirecTV, etc. you may have issues. So it really depends on your internet usage."

To that, baracuda68 answered,

"So, is there a way to turn off my wifi (for obvious security reasons) at the times that it's not being used, with it in the correct placement, and still have the modem signal still pass through the router to the adapter?"

Vonage Forum Member tglea has an answer to baracuda68's question:

"One advantage to using the Vonage router first is that it has QOS which prioritizes Voip packets so that you have quality connections even if other computers are using the internet at the same time. I agree with Brian that it all depends on your internet usage. Does your trendnet have QOS settings? I'm guessing not. If you place the trendnet first, you can shut off the WiFi without turning off the router. You need to log into the router and select turn off/on wireless radio, or something similar, each time. You could set up good security settings for the WiFi and then you wouldn't need to do that.

"If you are not comfortable doing that, you are right that it isn't a good idea to leave on an open wireless connection. Specially if you live in an apartment or something similar. Remember to turn off the DHCP server in the router that you place second in the chain. Ultimately though, you need to play around and try each one and see what works for you. Good Luck!

Vonage Stock Report

Tuesday on the New York Stock Exchange, Vonage stock closed at $1.81 a share, a drop of 10 cents (-5.24%) from Monday's closing price of $1.91  a share  but then again today's closing price was more than today's lowest price for Vonage stock and that was $1.80a share. Total trading volume today had been calculated as having attained 945,478 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

That's what's hot about Vonage today. Check with us tomorrow for our next edition of the Vonage VoIP Forum Digest.

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