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IP PBX for small business
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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Vonage VoIP Forum Digest - November 21 - 25, 2007

Vonage VoIP Forum Digest

November 21, 2007

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. Because Thanksgiving weekend is coming up in the U.S. starting tomorrow, this is our Thanksgiving weekend issue.

Let's go straight to two Vonage Forum threads, one about Vonage and Wi-Fi, but the other thread is about problems a Vonage Forum Member is having using Vonage over Comcast broadband Internet connection. We'll also check in on Vonage's stock price.

On The Vonage Voip Forum  

New Vonage Forum Member smokeyb11 has begun a new Vonage Forum thread bearing the title of, What do I need to do to use a WiFi phone?

He asks:

"Maybe it's not popular, but a lot of services don't advertise the fact that you can use WiFi phones with their service. I have a few questions and I wonder if you guys can help me.

1. I want to know what specs am I looking for in a WiFi phone. Vonage specifically. But if you guys have any info about using WiFi phones on other services, please let me know.

2. While reading through some of the threads here, I noticed someone mentioned that a BYOD option is available to those who purchase a business account. Is this true? Or would I have to still use the separate line on the business account to get the settings for the WiFi phone that I'd purchase.

Trust me, I've called Vonage Customer service about some questions, and I can't seem to get any straight answers. I figured I'd ask people who use the service to help me out."

"Actually WiFi is getting VERY popular," replies fellow Vonage Forum Member brian188. "You will be looking for a service that allows BYOD (Bring Your Own Device) because that is what you are doing. To use a WiFi phone with Vonage you need to sign up for soft phone account for an extra fee per month (limited minuets and those ridiculous fees/taxes). Any provider that allows BYOD will not charge for this feature however.

And as to snokeyb11's "BYOD" question, brian188 responds:

"Not 100% on this one, things may have changed over the last year since I looked at their business accounts. But to my recollection (and a quick look at the website) BYOD is not an option for business plans either. Even if it is the residential plan + soft phone is a cheaper option then the business plan."

Vonage Forum Member howiewifi- who as true to his user name often comments on Wi-Fi issues as relates to Vonage, adds this:

"I agree with Brian on this one - using a residential account with a soft phone add on is probably the best option," howiewifi writes. "You could then use a WiFi only phone or a WiFi/GSM phone (but without hand over since there are no cooperating GSM Cellular carriers)."

Vonage Forum Member ladybea begins a new Vonage Forum thread that she has entitled, Cannot use phone with Comcast.

"Ever since Comcast put their Voip Service live on their servers I cannot use my phone and be on the internet at the same time," ladybea writes. "It has to one or the other. I called Comcast customer service and they say that their is something wrong with my Vonage hardware. There is nothing wrong with it. It only stopped working when Comcast came online with their service. How do I get around this? I am not going to switch to Comcast. Any suggestions would be greatly appreciated."

And then brian188  suggests that ladybea:

"Try calling Vonage and ask them to change your SIP PORT to something other than 5060, and to change your RTP ports to something other than 16384 & 16482.

These are the ports used by you ATA to "listen" and send voice packets. Comcast is notorious for "throttling" these ports, for their phone service. If you ask me - they out right block these ports, so that you will have no choice but to switch to their service. Of course, that is speculation and (Comcast) will never admit to it.

Your other option (and best option) is to find another ISP. Is wireless available, FIOS, naked DSL?

Good luck with CS.

Also an option and more difficult for you is a good quality QoS router."

But as sometimes is the case here on the Vonage Forums, fellow Vonage Forum Member TomKatMi has a somewhat different perspective.

TomKatMi writes that he has "Comcast and have had no problems with using Vonage. There have been times when I've been online, the phone is being used and the tv is on (all going through Comcast) with everything working fine. Only reason I mention this is that it sounds like your situation should be correctable, it's not a system-wide Comcast problem."

And then Vonage Forum Member dualsub06 raises this interesting point:

"Comcast is not one giant "system", it is all of these little systems cobbled together in to one. It is entirely possible that your area allows Vonage traffic uninterrupted while the OP's Comcast area throttles it. The Sandvine technology that they use can forge packets for any type of traffic that they choose and it would be nothing for them to target Vonage or CallVantage or any other Voip provider to "encourage" their customers to switch to their digital phone.

The P2P people are already proving that Comcast throttles BitTorrent traffic. I wonder how long it will be before someone proves they are doing the same to VOIP. It is a Federal offense to interfere with a phone call, even if the interference is unintentional. I predict that soon enough we will find out if this law extends to Voip as it does landlines.

Comcast and Time Warner are two of the worst in the world in terms of having consistent policies in place from area to area."

Vonage Stock Report

Today, Vonage stock closed at $2.11 a share, a decline of five cents (-2.31%)  from Tuesday's $2.16 a share close, but then again, today's closing price was three cents higher than today's lowest Vonage stock price and that was $2.08 a share. At the close of today's trading, Vonage shares traded during today's regular trading hours were recorded as being 706,400 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

That's what's hot about Vonage today. Check with us on Monday our next edition of the Vonage VoIP Forum Digest.

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