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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage VoIP Forum Digest - November 1, 2007


Vonage VoIP Forum Digest

November 1, 2007

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

We'll go to two Vonage Forum threads, one which sounds like it could be a router-related latency issue, and another thread we shall discuss here which is about a router issue. We'll also check in on Vonage's stock price.



On The Vonage Voip Forum

Vonage Forum Member dryinego begins a new Vonage Forum thread called, VT2442 Set up.

First, dryingo starts out with his Vonage setup and test stats:

1.location:Bangalore, India
2. Your ISP name and type (cable, DSL, wireless etc): Hathway, Cable
3. Upload and download speeds: 123 kbps /214kbps
4. Modem make and model: scientific Atlanta 2100
5. Type of Vonage adapter used i.e. RT31P2 or PAP2:VT2442
6. Setup of Network :Modem---->Vonage Adapter-->PC
7. Issue you are experiencing i.e. dropped calls, choppy audio etc:Unable to setup Vonage adapter
8. Voip Test:
Speed test statistics
---------------------
Download speed: 214312 bps
Upload speed: 123792 bps
Quality of service: 70 %
Download test type: HTTP
Upload test type: socket
Maximum download pause: 566 ms
Average download pause: 248 ms
Minimum round trip time to server: 288 ms
Average round trip time to server: 1274 ms

VoIP test statistics
--------------------
Jitter: you --> server: 6.2 ms
Jitter: server --> you: 0.0 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 100.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 2
Estimated MOS score: 3.5

And next comes dryinego's question:
 
"I am trying to configure the Vonage adapter but the red power light keeps blinking and I am unable to connect to the internet through this. Please help me with the instructions to set up. I tried setting the WAN settings with the network settings. It didn't work."

Several of dryinego's fellow Vonage Forum Members offer their advice:

VoipFrus starts off by replying:

"First off, with your upload, if you do get Vonage to work, you will need to drop your bandwidth setting to normal because you don't have much to work with.

Second, red blinking power light means the device can't connect to the internet for some reason. A HUGE problem I see with your internet connection is your latency.

Maximum download pause: 566ms
Average download pause: 248ms
Minimum round trip time to server:288 ms
Average round trip time to server: 1274ms

Vonage can "catch" numbers up to 150, but anything over that is severe latency - so the device is probably not "responding" to the server in time.

If you contact your ISP are these numbers normal?"

Steve48 replied:

"Dryinego, if you made that test with a computer plugged into the LAN side of the VT2442, try it with the computer plugged directly into your modem. If the results are as bad, then you've eliminated the Vonage box as the source of your problem."

VoipFrus answered:

"The test couldn't be run through the LAN port on the Vonage device because the Vonage device wasn't getting online. It wouldn't have allowed him to test the internet."

"You're right,"  Steve48, who now has more than 4,000 Vonage Forum posts, replied back.

Can Someone Help with my VT2542 and FTP Server is an interesting new Vonage Forum thread that has been launched by Vonage Forum Member caddmaster.

To begin his thread, caddmaster writes this post:

"OK Here's my setup. I have TWC RoadRunner service. I'm using a SurfBoard SB3100 Cable Modem first inline, then my Motorola VT2542 ATA/Router/Wireless and I have two computer hooked up locally. I have locked the local IP of my computer running the Cerberus FTP Server Software to 192.168.15.2. Mt VT2542 Router is 192.168.15.1.

I cannot get the right configuration for my router to pass through connections to my FTP server. If I unplug and bypass my VT2542 Router (cable modem straight to computer) it works and I can access it so I know it's not my service or my software. In my router I have forwarded ports 21, and 1025-3500 to my local IP 192.168.15.2. But my VT2542 keeps losing it's configuration and reverting back to Factory settings. I know this cause every day or so the password user-name in the Router changes back to factory and the port forwarding vanishes. It doesn't EVER work even when it is supposedly forwarded.

I have read countless suggestions, tried them all and have just about come to the conclusion that (1) It can't be done with the Motorola VT2542, or (2) I have a faulty unit or (3) I don't know what the hell all this crap means.

Any help from someone who has got it to actually work would be appreciated. All I need it for is I have a work address and a living address that are 220 miles apart and sometimes need to access some files on the other location."

Several answers are coming to caddmaster from other Vonage Forum Members.

EZCo writes:

"Hmm, the only thing I can tell you is that if you only support active FTP, then TCP 21 is the only port you need to forward. If you allow passive FTP, then you'll need to forward tcp 21 and everything >1024. Either way, if all you are forwarding was tcp 21, you should at least get a username and password prompt. If you don't get that far, something else is wrong.

If you're losing the config though, it sounds like you have a faulty device."

And then caddmaster replies by writing:

"Following is an excerpt from what I get when trying to login to the ftp server.

ftp> open test.myftp.org
Connected to test.myftp.org.
Connection closed by remote host.
ftp>

As I stated earlier I have opened up ports 1025-3500 which is what I read somewhere about pasv ftp ports, however my MT VT2542 doesn't seem to actually be opening ports, it keeps falling back to factory default for some reason. I save the settings and then go back and check, they will be there for a short period. Then the password reverts back to factory default, and all settings are gone. I'm wondering if I have a faulty unit that only runs the factory settings which is bad cause the password is always reset to default."

Now it is the turn of Darrell_G to add his expertise to this thread:

"There is a bug with the VT2542 where if you have to reboot the device, or if the device loses power it will revert back to factory default settings...meaning any and all settings, including security, you setup on the device will be removed. There is "suppose" to be a firmware update to be released sometime this month to correct this issue. If you are not rebooting the device and if the device is not temporarily losing power, the settings you configured on the VT2542 should remain...If the settings are reverting back to default without a reboot or loss of power, I would say your device is faulty and you should request a new one.

I'd like to mention that I've successfully setup port forwarding (But not for FTP server) on the Motorola VT2542 with no issues. After you setup and save the Custom Port Forwarding rules for the FTP server, be sure to add "FTP Server" to the applied rules and save the setting. Here's a link that should help you with setting up the device: http://portforward.com/english/routers/port_forwarding/Motorola/VT2442/FTP.htm."

Caddmaster comes back to follow with a new post:

"Is there anyway you can hook me up on the firmware update. I know for a FACT that, that is why I am having problems with settings. After I setup port forwarding the OBVIOUS thing to do is RESTART so the new settings will take hold. Then after RESTART there are NO settings. I don't think this will help my port forwarding however at least then I can experiment till I get them right.

I have a couple of other messages on here that imply someone has a WORKING firmware, mine must have been one in stock for a while with an old version or something. There doesn't seem to be any links that I could find to download firmware versions for it. Any help pointing me in the right direction would be appreciated other than that maybe I could get Vonage to replace the unit with something that actually works like it was intended to. Have port forwarding and it reverting every time you restart or power up is not good.

Thanx in advance... you've been very helpful in diagnoses now if I can just get the thing fixed..."

EZCo follows again, this time by writing,

"You can't download and update firmware yourself for a Vonage device. If you power it off for about 30 seconds and power up, you should automatically receive the latest firmware. If there is no version change, that means you're already at the latest.

The best you can do at that point is to call Vonage CS and see what they can do for you. If they don't have new firmware, then perhaps they can back you down to a version that doesn't have this bug."

Vonage Stock Report

Thursday on the New York Stock Exchange, Vonage stock closed at $2.13 a share, an increase of nine cents (+2.04%) from Wednesday's closing price of $2.04 a share  but then again today's closing price was a full 16 cents more than today's lowest price for Vonage stock and that was $1.97 a share. Total trading volume today ended up as having attained 1,736,200 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

.That's what's hot about Vonage today. Check with us tomorrow for our next edition of the Vonage VoIP Forum Digest.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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