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Vonage VoIP Forum Digest - September 19, 2007


Vonage VoIP Forum Digest

September 19, 2007

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

First, we'll catch up on some Vonage news. Then, we'll go to two Vonage Forum threads, one about using Vonage with P2P (peer to peer) programs, and another thread and that is about Vonage calling rates. We'll also check in on Vonage's stock price.



In The News

Canadian Magazine Interviews Vonage Executive

An interview with Joe Parent, VP, business development and marketing, Vonage Canada, has just been posted on the website of Canadian Business Online magazine.

Here are a couple of excerpts:

Canadian Business Online What is the greatest challenge currently facing Vonage Canada and what are you doing about it?

Joe Parent: The biggest challenge that we have comes down to education and helping people understand and sort through the changes within the industry to make a good choice for themselves. There's just been so much change within the industry. There are so many new players out there now, and names that people are comfortable seeing but not really used to associating with telephone service. So just getting people comfortable with technology and helping them understand that not only is it possible for you to use a high-speed Internet connection to connect your phone service, that it's a great option — but it's a reliable option.

Canadian Business Online: Vonage has seen rapid growth, but it's still a relatively new company and is not without its challenges. What do you foresee for the company three to five years from now?

Joe Parent: We've been operating as a startup for the past two/three years where we've secured the early adopters and people who are technologically savvy and comfortable. What we're seeing now is a gradual shift to the mainstream. So we're seeing some of the indicators of the demographic like age, family situations, level of income and education — those are all changing gradually to become more aligned with a Canadian average profile. So over a year or two you'll see VoIPs becoming more and more mainstream. In fact, if you look at reports from analysts, they're predicting that well over 10 million Canadians will have adopted this type of phone service over the next two to three years.

 

On The Vonage Voip Forum

Vonage Forum Member skippycows decides to open a new Vonage Forum thread which he entitles, Problems with using P2P programs...

"I've had Vonage for about 5 months now, and until recently have had no problems accessing my favorite P2P programs (Shareaza, etc.)," skippycows writes. "About a week ago, I started having problems with linking up to the P2P's...I keep getting the same message about being behind a NAT router or firewall. I've checked my computer and turned off every firewall (2) I could locate. I still get the same message. 

"What to do?? ," he asks. "I'm not really familiar with what a router really even is...could my Vonage device be the sudden culprit? Is it a router? If so, how does one configure it to work with programs like Shareaza?"

At the suggestion of fellow Vonage Forum Member Darrell_G, skippycows provides more information about his Vonage set-up:

"Well, the Vonage device is a Motorola VT-2142VD, if that helps.

I don't believe any changes were made re: the network setup. I've got cable broadband, all firewalls are disabled...I don't know exactly how to explain the network setup...any specific questions I could answer to help you out?

Shareaza is functioning somewhat, I'm getting some connections, but not the kind I'm used to. A search that yielded over 300 results a week ago is now yielding 24.

I'm just so stumped because I haven't made a change to my computer's settings, Vonage, my internet, or Shareaza...but yet I've got all of these problems now.

The only thing I can possibly imagine is, Microsoft installed something with those "live updates" they send out frequently that tampered with a setting. My video card wasn't functioning all of a sudden around the same time (couldn't do screen caps, etc.) but I traced that back to an update...once I removed that update, my video card worked fine again"

This gives Darrell_G more information to go on:

"I doubt if the Microsoft updates have anything to do with your P2P file sharing program. The fact that you stated Shareaza is functioning somewhat with your search results would lead me to believe it's more of an issue related to the Shareaza servers or the program itself and not related to your Vonage device.

I did a Google search for "Shareaza forum" and came up with the following link. See the threads "problem connecting" and "Can't connect at all."

http://forums.shareaza.com/forumdisplay.php?s=d3d4d35dcee7e1fb255dd1e48eda05c1&forumid=18."

And next we have fellow Vonage Forum Member kwe1009 joining the conversation, in which he writes:

"A few simple troubleshooting steps can help narrow down your problem.

1) If possible, directly connect your computer to your cable modem. If P2P is now working fine the problem is your router or Vonage adaptor (go to step 2). If P2P doesn't work, the problem is with your computer or our Internet provider.

2) Reconnect your Vonage adaptor to your cable modem and connect your computer to the Vonage adaptor (leaving the router out of the picture). If P2P works, you have a Router problem (go to step 3). If it doesn't work, the Vonage adaptor is the problem."

Next let's look at a new Vonage Forum thread that asks a basic but common question. The thread is being called, Are local calls to my Voip free to the caller?

"I tried to port my cell number to Vonage because my cell was a local number," writes Vonage Forum Member sk53 in starting this thread. "Vonage can only port land lines. How do I know if my Vonage number is 'local' "?

The answer is provided by Vonage Forum Member  kwe1009.

"When you sign up for service you choose your 'local' number for whatever area you want," kwe1009 writes. "That number is local to that area."

Vonage Stock Report

Wednesday on the New York Stock Exchange, Vonage stock closed at $1.97 a share, down eight cents (-3.90%)  from Tuesday's $2.05 a share close but then again, that closing price was three cents higher than today's lowest Vonage stock price and that was $1.94 a share. Total Vonage shares traded on today ended at 918,600  shares.

Once again, our Vonage Stock Forum can be reached from this link.  

.That's what's hot about Vonage today. Check with us tomorrow for our next edition of the Vonage VoIP Forum Digest.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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