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Vonage VoIP Forum Digest - September 12, 2007


Vonage VoIP Forum Digest

September 12, 2007

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

First, let's check in on some Vonage news. Then we'll go to two Vonage Forum threads, one about router-related setup questions, and the other thread is about router-related issues but having more to do with running Vonage over a Microsoft Vista PC. We'll also check in on Vonage's stock price.



In The News

Blog Posts Photos of New Vonage Router

 On the CrunchGear blog, they have posted up photos of a new but unreleased Vonage router, the VDV21.

"You like to make phone calls? This little black box will let you make phone calls," writes John Biggs who writes for the site. Our tipster writes:

I just received one of the new Vonage VDV21 boxes. The package was pretty nice and it is about a 2 min process to get setup. I will let you know how this thing works - only downside so far is you need to get a new Vonage number to do the beta, you can’t use your existing #. "

"This is the first Voip router with an LCD for call logs and voicemail information," adds John Biggs. "It might be overkill but it does look cool."

The article is linked here.

 

On The Vonage Voip Forum

Windstream problems is the title of a new Vonage Forum thread started by Vonage Forum Member mpeman.

First, mpeman states his basic set-up:

Motorola VT2142
Windstream DSL Modem - Speedstream 5200
Linksys WRT54GS wireless 4 port router
3MB download speed

Next, he describes his issues and questions:

"I have/had Windstream for dsl, local and long distance and was paying about $115.00 per month here in Canton, Ga 30115," he writes. "I knew Vonage was the a solution for me. I got the Vonage package delivered yesterday and have had some problems and still have problems with configuration and general questions.

1. Currently my Vonage line works fine when I do not use a router. If router used, no internet connection. I haven't had time to get with vonage on this problem.

2. I tried dropping my phone service with Windstream yesterday and just have dsl. Windstream reports that I the internet only service has local phone service included and that the calls are $0.10 cents per call. If this is the case, how can I get Vonage to work on other phones in various locations of my house? I literally have my old phone number still ringing everywhere else in my home.

How do I get around this? Sorry total newbie here."

Well, mpeman, we welcome questions from total newbies. And your question is answered by none other than our most frequent poster, Steve48.

Steve48 writes:

"For setting up other routers with the Vonage router, see Nate Hoy's writings here: http://vonage.nmhoy.net/tworouters.html

For the home wiring issue, you might want to check out the home wiring forum in here. The sticky message at the top of the forum has lots of information on house wiring. Basically, since you have DSL, you'll want to put the DSL on one pair of wires in your house and the Vonage service on another. Fortunately, almost all houses are wired with at least two pairs for two lines. Your DSL is almost certainly on pair 1 at the moment, and this is the pair that most standard phones will pick up when you plug them in.

The very easiest way to set everything up is to buy the type of splitter (not a simple Y-splitter) that plugs into a wall jack and separates its lines into two separate ports labeled line 1 and line 2. If you were to plug one of these into a wall jack and plug a phone into the line 1 port, you should connect to your DSL line. The line 2 port should be dead. Buy one of these splitters for each phone that you want to use with Vonage and another for the Vonage box. Plug each one into a jack of your choice. Plug the Vonage box into the line 2 port on one of them, and plug each phone that you want to use with Vonage into a line 2 port on one of the other splitters. Any phone that you want to use with the DSL line would either plug directly into the wall or into a line 1 port on one of the splitters.

A much more elegant solution is to move the DSL onto line 2 in the house wiring and use line 1 for Vonage. You can also go into selected jacks and swap lines 1 and 2 to allow Vonage phones to plug in without using splitters. Either of these solutions need for you to get into the house wiring. It's a matter of what you're comfortable with.

By the way, you will need to make sure that line 2 in your house wiring is not connected to an external land line. Even if such a line is currently inactive, it must be disconnected from the house wiring for Vonage to use that pair."

Vonage Forum Member Plowman33 opens a new Vonage Forum thread he named, Vista and PPoE.

"I'm using a Motorola VT-2142 from Vonage, and a Thomson Speedtouch 516 for ADSL. I'm currently in the Azores. I've setup Vonage, and the VOIP works just fine. So does the internet... sort of," Plowman33 writes.

"Vista doesn't seem to play nice with the Motorola router," he writes. "The way it's setup, the router dials through the ADSL modem to PPoE with my username and password, and the computer is getting it's connection from the router. Vista thinks it's offline all the time, even while I'm surfing on the internet. Most web pages come up ok, but some random ones (Like to access a credit card account website) prompt a Vista pop-up asking me to connect to the Broadband connection with my username and password. It then says Connecting through WAN Miniport (PPoE). It never actually works though.

"I don't believe it's SSL prompting this re-dial, because I can access my bank's site just fine. Is there a way to tell Vista to leave me alone and that I'm already on the internet?," Plowman33 asks. "I get this situation in both IE and Firefox. Any suggestions?"

Well, Plowman33, you have two suggestions being made for you. One is from fellow Vonage Forum Member Maaz. He writes:

"When using DSL/PPoE connections, I've noticed that I often have to lower the MTU setting or else some websites don't work. I have mine set to 1454 or else I can't get to cnn.com or a few other sites though most others work. You should be able to change this by logging into your router. I'm not familiar with your router specifically. You can find an optimal MTU setting by reviewing the information at http://www.dslreports.com/faq/5793 -- Don't change the MTU in your registry though; change it in the router.

"The websites that don't come up may be leading Vista to believe that it's offline. First, make sure that in Internet Explorer under the File menu, "Work Offline" is NOT checked. Also, in the Internet Explorer settings, go to the Connections tab and make sure that there are no dial-up connections set up there. If they are, then delete them. The option to Never Dial a connection should be selected (it might be grayed out). Firefox has a Work Offline option at the same place as well."

Next comes the perspective of Vonage Forum Member jrsshore.

"Vista has given problems like this to most Vonage routers...most other routers as well. Assign a static IP on your pc in the Vonage network. like 192.168.15.100 or something (last octet up to 254); and disable the IPv6 and I believe you'll see this problem resolved," he writes. "This seems to be a vista - issue, and if you call Vonage tech the above is what they will recommend to resolve the issue."

Vonage Stock Report

On Wednesday on the New York Stock Exchange, Vonage's stock price closed at $2.07 a share. That was an increase of four cents (+1.97 %) from Tuesday when on the New York Stock Exchange, Vonage stock closed at $2.03 a share, but then again that closing price was eight cents higher than the day's lowest price of $2.03 a share. Total Vonage shares traded on today reached up to 285,200 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

.That's what's hot about Vonage today. Check with us tomorrow for our next edition of the Vonage VoIP Forum Digest.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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