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Vonage VoIP Forum Digest - September 11, 2007

Vonage VoIP Forum Digest

September 11, 2007

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

First, let's check in on some Vonage news. Then we'll go to two Vonage Forum threads, one about a router configuration question, and then another thread that is from a user whose line goes dead when his home phone rings. We'll also check in on Vonage's stock price.

In The News

Vonage Introduces New Calling Plans

In a statement, Vonage says that to give customers an easy, affordable way to stay in touch with family and friends across the globe, Vonage, a leading provider of digital phone service, today announced the availability of five unlimited international calling plans. With these calling plans, Vonage continues to unveil innovative services that are relevant and responsive to the way customers want to communicate and live.

These unlimited calling plans are available for new and existing U.S. customers that subscribe to Vonage's Premium Unlimited Residential Plan. Customers are still given the added benefit of one cent per minute calling to several locations such as Mexico City and China, in addition to free calls to France, UK, Italy, Spain, and Ireland. *

These plans help customers avoid the challenge of keeping track of minutes and rates when using limited and complicated calling cards, as well as some carriers' calling plans.

"With Vonage's new unlimited international calling plans, customers can call across the world at a low cost without worrying about counting minutes," says Jeffrey Citron, Chairman, Chief Strategist, and Interim CEO. "These plans continue our trend of giving our users innovative services to communicate when, where, and how they choose."

Vonage has also added a search tool to their international rates page, which allows customers to see which plan is right for them. By entering a specific phone number, the tool provides peace-of-mind regarding what plans include the number, and if unavailable, the low price-per-minute cost of the specified call.

New and existing customers can add these unlimited international calling plans, find complete details and a list of available locations at

Unlimited Residential Benefits Cost Calling Package

Basic World Unlimited landline $6.00 per month/ $30.99* calling to 17 cities/countries. Select cell phone calls included. **

Enhanced World Unlimited landline $15.00 per month/ $39.99* calling to 60 cities/countries. Select cell phone calls included. **

Call Europe Unlimited landline $10.00 per month/$34.99* calling to 29 European cities/countries. Select cell phone calls included. **

Call Asia Unlimited landline $10.00 per month/$34.99* calling to 17 cities/countries in Asia. Select cell phone calls included. **

Call Mexico/Latin Unlimited landline $15.00 per month/ $39.99* America calling to 23 cities/countries. Select cell phone calls included. **

* Monthly price of Unlimited International Calling Package plus $24.99 for Residential Premium Unlimited Plan. Prices listed exclude fees and taxes. ** Exclusions apply. Vonage says to please refer to their website for available locations and restrictions.

On The Vonage Voip Forum

New Vonage Forum Member begotus fires up a Vonage Forum thread that he has decided to name, Configuring a cable router and Voip router in a home network.

Betogus writes:

"I have a Motorola SBG900 cable modem/wireless 1-port router and a Motorola VT2442 Voip modem/4-port router. I am trying to connect 1 wireless computer (to the SBG900) and 2 wired computers (to the VT2442). Currently, I have DHCP enabled on both routers and the VT2442 is plugged into the only port of the SBG900. Phone and internet work great, but the computers cannot see each other across the two LANs.

How can I configure my home network to get all devices on the same LAN and, if possible, to prioritize the Voip traffic?

I couple possibilities: a network bridge (not sure what this is, if it's appropriate, or how to do it) or disable one of the 2 DHCP servers (not sure how to make this work - haven't tried)."

An answer comes from navydavy2001, who is one of our most frequent Vonage Forum posters:

I vote for the easiest solution:

1) Disable DHCP in the Voip router. Leave it on in the cable router.

2) Assign an IP address to the Voip router in the same range as the cable router is supplying. (In other words, if the DHCP is handing out 192.168.1.X to everything, assign the Voip router something like That keeps it in the same network, but far enough away to prevent IP conflicts.)

Edit: I just looked up your cable router, and it does not have a built-in QOS function for prioritizing traffic. Check out a device called the HBB1 made by a company named Hawking. See if that would serve your purpose.

Vonage Forum Member heinsite establishes a Vonage Forum thread that he decides to name, line goes dead when home phone rings.

"I am on Windstream 3meg, regularly hit 2600kbps down and 322kbps up," heinsite writes. "When I am on a Vonage call and my home phone rings, the Vonage line goes dead and internet connection on my computer hesitates for several seconds. I know that the lines coming to my home office are twisted together and taped. My Vonage modem is plugged into my linksys router which is plugged into my Speedstream modem and then into my house telephone jack."

Steve48 reads this post and then writes,

"First unplug the Vonage adapter from the home phone wiring jack. Plug a phone directly into the Vonage adapter and see if the problem repeats with that configuration." He then asks heinsite what kind of broadband service he has.

"My phone is plugged directly into the Vonage port #1 device," heinsite replies. "My Vonage DLS connection is to my Speedstream modem and the Speedstream modem is the device that goes into my home wiring wall jack."

This reply gives Steve48 the information he needs to make a recommendation.

"OK, now I understand," Steve48 answers. "The DSL is on the house wiring, but the phone output of the Vonage box goes right to the phone and doesn't use the house wiring at all. Is that correct? I saw in the VoIP forum that you were sent here, but it actually doesn't sound like a house wiring problem if the Vonage phone output isn't connected to the house wiring. Not that it matters.

"Is your computer connected directly to the Linksys router, or does it get its service through the Vonage device?,"Steve48 continues. "Which Vonage device is it? If you plug the computer directly into the Linksys (if it isn't already), do you still get a hesitation in internet service when the phone rings? How about if the computer is plugged directly into the modem?" 

Vonage Stock Report

On Tuesday  on the New York Stock Exchange, Vonage's stock price closed at $2.03 a share. That was an increase of two cents (+1.00 %) from Monday when on the New York Stock Exchange, Vonage stock closed at $2.01 a share, but then again that closing price was eight cents higher than the day's closing price of $1.95 a share. Total Vonage shares traded on today reached up to 528,600 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

.That's what's hot about Vonage today. Check with us tomorrow for our next edition of the Vonage VoIP Forum Digest.

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
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