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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage VoIP Forum Digest - June 29 - July 2, 2007


Vonage VoIP Forum Digest

June 29, 2007

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest

Today the Vonage news is little light, so we move on to the Vonage Forum, where a member starts a discussion on the WRTP54G dropping internet and phone line, which is a major issue. Finally there is the Vonage Stock Price Update for the day.



In The Vonage Voip Forum

Lethal started a new thread titled," WRTP54G dropping internet and phone line, major issue."

Lethal puts forth the issue as, "Well my WRTP54G router that I have had for 1.5years is finally acting up. Every 2hours or so it will totally start to wig out, lights will start flashing, and then it will drop my internet connection and my phone line. I would have to manually restart the modem for the phone line to start working again. It just disconnects me from the internet. Its not my cable modem or ISP ive tried without modem and everything works fine."

He continued," I've called Vonage to do firmware upgrade, and once they did that, it still drops internet connection. For some reason when they did upgrade, I had version 1.00.62...then upgraded to 6.00...something...Then after restart the modem it went back to 1.00.62. But the guy said at there end the router says it's been upgraded. Or whatever. Now im in desperate need of some help. I have DNS setting set to 4.2.2.2. 4...2.2.3/4/. But ive had those settings for a long time for about 1.5 years so I donno what else to do. Any help is appreciated. I will reply back to any questions. Thanks."

Darrell_G replied to the thread," If you're WRTP54G has started dropping your internet connection along with your phone line and the cable modem is not the issue, it's definitely time for a new adapter. Since your device is out of warranty, Vonage more than likely will not replace the device for free. If you would like to continue with a phone adapter and router all-in-one, I would recommend to you the Motorola VT2542 that Vonage offers. Contact Vonage support in regards to the purchase of the VT2542 as a replacement for the defective WRTP54G. Are you sure those DNS settings are correct? Where exactly did you get those numbers from?"

Lethal thanked Darrell_G by saying," Hey thanks for the reply. I got those dns settings from vonage, when I wasn't able to connect to the internet. And also my internet went really slow 6months ago so someone posted some settings and it worked magically"

Lethal added further to the thread," So I just got off the phone with Vonage for the 4th time. They said now it might be the router, and they want me to replace it. What other Vonage routers do you recommend? Linksys or the Motorola ones?"

NateHoy added to the thread," I'd get a separate router, like the Linksys WRT54GL (which has been very adequately serving my network for over two years now with nary a hitch). If you do that, you might even find that your WRTP54G can still serve as a Vonage-only adapter. Once you take the routing load off the WRTP54G, it's a good unit. Of course, this assumes your WRTP54G is not outright defective. Even if it is, you are better off replacing it with something simpler like a PAP, and getting a separate router."

Orient-guy added to the thread," your device might have been flashed with a new firmware which is actually still under beta testing. Try hard resetting your device (press the reset button for 30 sec). Do this three times. This will restore the device to factory defaults and to the last known working firmware."

NateHoy concluded the thread by saying," That is possible. The 5.x firmware release seems to have caused a lot of people problems. My WRTP54G is running it, but I'm only using my WRTP54G as a Vonage device and a dumb switch; I have a separate router. So the new firmware doesn't cause me any problems. I tried a few factory resets and it remained at 5.01.04. I think you have to call Vonage support to get your device reverted back to the 1.00.62 firmware."

Vonage Stock Report

On Thursday at the New York Stock Exchange, Vonage stock closed at $3.15 a share, a fall of -0.32% was noted from Wednesday's which was $3.16 a share. The total volume of Vonage shares traded was 7,62,300.

Once again our Vonage Forum can be reached through this link.

That's what's hot about Vonage today. Check with us on Monday for our next edition of the Vonage Voip Forum Digest.




 
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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