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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage VoIP Forum Digest - May 28, 2007


Vonage VoIP Forum Digest

May 28, 2007

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest.

News is a little light today so we go directly to the forum where a forum member wants solution as there is noise on the line. Finally there is the Vonage stock price update.



In The Vonage Voip Forum

Kostiag started a new thread titled," Noise on the line - will replacing device help?".

SKostiag put forth his problem as, "I have been with Vonage since 2004, never had a complain. Recently however, I have started having intermittent noise on the line. Sometimes it is there sometime it is not. Sometimes it last a couple of hours, sometimes the whole day. Spent an hour+ with tech support while having noise, they have tried various things but nothing helped".

He continued, "At the end they suggested that the unit is bad and suggested buying a new one. I did a search and it seems that I am not alone with this issue, and even exchanging units does not always help. Can anybody confirm that changing unit will help? Currently I have RT31P2. "

Steve48, a Vonage member instantly replied," Sometimes changing units is the answer, sometimes it isn't. If you haven't already tried changing phone ports for your service, go to your account on the Vonage website and do that. If that doesn't work, please give us all the technical details listed in the sticky message at the top of the forum."

Following the two posts Kostiag added," Since 2 Lynksys devices involved it is possible that power adapters used were switched. It seems that by switching them around solved the problem. Will report if it is not so but as of right now noise is gone. So before doing anything else if you are using multiple routers make sure correct power adapters are used on each one and they are not switched around. Hope this helps somebody else."

Steve48 further replied," I hope so. Just out of curiosity, what was the second Linksys device? Were there any markings on the adapters that would tell us what the incompatibility is?"

Jrshore, a Vonage Forum associate joined in," While reading the posts on this thread I was 'guessing'/'assuming' the person had a linksys device, there are the occasional linksys which have had the hiss or noise with certain firmware versions. Sometimes on a particular phone port, when I read the post about two linksys I thought I'd put my 2 cents in; the noise thing is so much NOT a device issue usually... but it has occurred a couple of times with linksys as a device issue."

He added, "I think you'll see some posts in here from people who had a noise issue with the RT31P2 and called Tech and had the line changed to the other port and issue resolved; ... or the WRTP54G and had a firmware rollback...and issue resolved; I think a good question to ask with topics like this is 'how old is the device" followed by. .' min, avg or lots of phone usage??' I'm starting to realize that the devices and routers made 'special' for another company... (NOT just Vonage)...Really seem to only have a 2 to 4 year life span... (Cisco excepted)"

DaveBusa joined in the conversation," I had exactly the same problem with my RTP300, great for two years then static!! It's the Vonage Linksys router that finally goes bad, when it was replaced with a new router (from another Voip service provider) than all the static problems just went away same house phones and wiring, same broadband modem and internet provider. If you call to "Cancel all phone numbers" then you can get Vonage to send you a free replacement. The regular service reps are not authorized to do this."

Vonage Stock Report

On Friday at the New York Stock Exchange, Vonage stock closed at $3.21 a share; a rise of 1.91% from Thursday's which was $3.15 a share. The total volume of Vonage shares traded was 595,700.

Once again our Vonage Forum can be reached through this link.

That's what's hot about Vonage today. Check with us Tuesday for our next edition of the Vonage Voip Forum Digest.




 
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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