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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

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Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
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Topic:
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On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
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Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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On Dec 05, 2016 at 12:35:11


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Vonage Customer Review: One month with Vonage, and...
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Vonage Reviews

Vonage VoIP Forum Digest, March 7, 2007


Vonage VoIP Forum Digest

March 7, 2007

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

In the news, a Vonage spokesperson clarifies why it is sometimes that current Vonage Forum Members can't complete calls to former Vonage Forum Members who have recently switched services. Then, let's go straight to a Vonage Forum thread about parental controls over an Internet connection that also carries Vonage. Then there's another Vonage Forum thread I'll highlight and it is about setting up a toll-free number with your Vonage account. Then we'll update Vonage's stock price.



In The News

Here's Why Vonage Users Sometimes Can't Call Former Vonage Users

Network World magazine's website has an interesting article by James Gaskin in which Vonage spokesperson John Yocca describes why it is that current Vonage users sometimes have difficulty calling former Vonage users.

Here's what Vonage's Yocca writes in response to Gaskin's query in which he sought this info from Vonage:

"When someone signs up for a new Vonage account and wants to keep their existing number, Vonage will notify its two telecommunications service bureaus, who will then issue a Local Service Request (LSR). Customers are required to fill out a Letter of Authorization (LOA) with the correct account information, giving the old carrier permission to release the number (assuming all the information is correct).

"The LSR is sent to the customer's NEW carrier (AT&T, Verizon...) to release the number. Once the number is released, Vonage carriers can assign it to the new customer.

"When a Vonage customer decides to switch to another company, the customer should work with their NEW company of choice to ensure an LSR is sent to Vonage. Vonage can then release the number, pending all the customer information on their LOA matches the information in the LSR. However, Vonage does not own its number assignments at this time, so we DEPEND on the customer's NEW carrier to provide us with the proper information so the number can be successfully ported and duly noted in the Vonage database.

"In either case, it is imperative that the customer submit an accurate telephone number; accurate account information and several other accurate and pertinent facts to ensure a smooth port transition. Inaccurate account information is the most common reason why there are delays in number porting.

"In both processes, Vonage typically follows industry-wide practices and standards related to LSRs. When there is a delay, the customer should always work with their NEWLY CHOSEN carrier (Vonage or otherwise) which normally has the role of resolving any conflicts in the porting process."

On The Vonage Voip Forum

In a new Vonage Forum thread entitled Parental Controls, new Vonage Forum Member ByHisGrace poses a question related to the thread title.

"I just got my Vonage hooked up and it is working great," ByHisGrace writes. "My problem is that I want to be able to disable some of my router inputs at 10:00 for parental control. I used to just unplug the modem and now I can't do that or the Vonage won't work. 

"I have a Linksys BEFSR41 router and a D-Link Cable modem," he adds. "Is there a way I can disable all of the router inputs except for the Vonage?"

NateHoy, who is one of our most expert Vonage Forum Members, replies quickly.

"What kind of Vonage device do you have? Does it have an Internet "passthru" port?," NateHoy asks. 

"If so, hook it up as follows:

Cable Modem -> Vonage Device -> BEFSR41 Router.

To kill off Internet access, all you'd need to do at that point is unplug power from the BEFSR41, or unplug the Ethernet cable between the Vonage Device and the BEFSR41," Nate points out further.

"I don't know if the BEFSR41 has any kind of parental controls, but you may be able to program it to shut down ports or connections at certain times," adds Nate. "My WRT54G has that capability."

This sparks a follow-up post of clarification from ByHisGrace.

"I don't want to disable the Vonage, just the other internet access. I have the Vonage VTA-VD if that matters," ByHisGrace explains.

"Ah, OK. Never mind. The VTA-VD does not have a passthru port, so you can't use it "in front" of your router," NateHoy adds in a post he's opened in response to ByHisGrace's explanation of what he is asking.

"I don't think the BEFSR41 has the ability to lock down ports by time of day or anything," Nate adds. "Of course, you could simply unplug the computers from the BEFSR41, or you could get a router like the WRT54G that does have parental controls."

New Vonage Forum Member JackLeath has established a new Vonage Forum thread with a title indicating what he wants to know. He has decided to call this thread, Can I have an 800# ring 2 accounts at 2 locations.

"I am starting a business and looking to use Vonage for my telephone service," JackLeath tells us. "I will be working from my house. I have a partner who is also working from his house. 

"If we both have Vonage at home," he asks, "can we have a single 800# that will ring either house using a ring list?"

JackLeath draws more than one answer with useful info. But the most detailed of these answers comes from fellow Vonage Forum Member jcovert.

While noting that one way to get the 800 calls to go to two locations is to set up Simulring on the Vonage number to which the 800 number is assigned, jcovert has another suggestion.

"Your 800 number has its own ring list, which can consist of any number of Vonage lines on your account," jcovert writes. "So it's possible to have a Vonage account with two or more numbers and put two or more of those numbers into the 800 number's ring list."

Next, jcovert explains more details from the 800 setup page on the Vonage site:

"Note:

"When a call comes in to a Toll Free Number with a Ring List of only one number, the Toll Free Number will use the feature settings of the number in the Ring List.  

"When a call comes in to a Toll Free Number with a Ring List of two or more numbers, the Toll Free Number will ignore all of the feature settings of the numbers in the Ring List. (For example, Call Forwarding will not forward the call.) 

"If the Voicemail Option is activated on this page, the Toll Free Number will always ignore all of the feature settings of the numbers in the Ring List. 

"When any number in the Ring List is dialed directly, the feature settings of that number will function normally."

Check Out Our Local Number Portability Forum

You may have noticed that there is somewhat of a Local Number Portability-related issue within the In The News section of today's Digest. That gives me the idea to suggest that you check out our Local Number Portability Forum.

Vonage Forum Members often come to Vonage after realizing that Vonage service is a better deal than they have with their existing or former carrier. Even though they would like to change carriers, they want to keep the same phone number, which is understandable. In this section of the Vonage Forum, you will find a linked list of threads about Local Number Portability issues.

In terms of number of posts, our Local Number Portability Forum is our second most popular forum- behind only the Vonage Voip Forum. It's closing in on 800 topics and 4,500 posts. Here's the direct link to our Local Number Portability Forum. 

Vonage Stock Report

On Tuesday on the New York Stock Exchange, Vonage stock closed at $5.22 a share, which was up 13 cents (+2.13%) from Monday's closing price of $5.09 a share, but then again it was 12 cents higher than the day's lowest price for Vonage stock, and that was $5.10 a share. Total Vonage shares traded on Tuesday amounted  to1,146,900 shares.

Once again, our Vonage Stock Forum can be reached from this link

We've Updated Our VoIP Speed Test

Because we get new Vonage Forum Members here all the time, I'll call your attention to our upgraded Voip Speed Test.

Instead of the simple upload/download test, this one has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.

The advanced report screen has been configured with a "Copy to Clip Board" button so you can easily paste the results in the forums.

I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.

For those of you that are interested in the details behind the results, the following are the tests parameters:

The test is located in Washington DC.

The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.

75,000 bytes is used to calculate the number of supported Voip lines.

Other variables:

Voip lines simulated =1
Voip bytes per packet =8
Voip simulation seconds =10
Voip packets per second =75

If you have any questions about this test, feel free to post them in this thread.

That's what's hot about Vonage today. Check with us tomorrow for our next edition of the Vonage VoIP Forum Digest.




 
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