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Vonage Customer Review: One month with Vonage, and...
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Vonage VoIP Forum Digest, January 25, 2007


Vonage VoIP Forum Digest

January 25, 2007

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

In the news, we'll find out the latest in EarthLink's municipal Wi-Fi plans, and why that's good news for Vonage. We'll go to this Vonage Forum thread about Vonage calling details and plans in and around one of North America's largest cities, as well as an overlooked but important aspect of Vonage set-up. We'll also check in on Vonage's stock price. 



In The News

EarthLink Announces Atlanta Wi-Fi: And That's Good News For Vonage

Internet service provider EarthLink said earlier today it will be providing citywide Wi-Fi access in its hometown of Atlanta. It's negotiating a contract with the city of Atlanta to build, own and operate a municipal Wi-Fi network throughout the city.

When this happens, I guess it is very likely that Vonage will be reselling EarthLink's broadband service in Atlanta as well as the other several cities along with its  where EarthLink is building its municipal Wi-Fi network.

According to CNet, here's the latest about these other cities:

"Philadelphia, New Orleans, Milpitas, Calif., and Anaheim, Calif., are either entirely up and running or have portions of the city network working," CNet reports. "EarthLink is currently deploying networks in Alexandria, Va., and Pasadena, Calif. It is close to starting work on its network in San Francisco

On The Vonage Voip Forum

From time to time we get threads about Vonage calling in and around specific cities. Take for example a new Vonage Forum thread called, Houston-Metro vs. non Metro lines.

New Vonage Forum Member sleben1 begins this thread by writing:

"I am a new subscriber & in the process of waiting for my ATT # to be transferred. I live in Spring, TX, & am transferring a non-metro # that required some callers in Houston to dial "1" first & pay for local LD.

"These callers still need to dial a "1" to call my virtual assigned #. I assumed that the new V service would eliminate the LD toll call. If I would have had a metro ATT # being transferred would the V # be different,"? he asks. "This is not a big deal, but I can not get a clear answer from V service on how this will be after # transfer. Has anyone had this local problem ?"

The most conclusive answer to slebeb1's questions comes from another Houstonian and Vonage Forum Member named kb5nsd. He writes:

"I am also in Houston, and this is how it would work:  Any call to your number that required LD before Vonage will still require LD.

"To avoid LD, kb5nsd adds, "the caller could call any of the VAccess numbers that was local to him and then call your Spring number at no charge.

If you had a metro number, then most of the Houston area callers would not need to use VAccess because it would not be a long distance call," kb5nsd points out next. "If they wanted to use VAccess they could, and they could call any VAccess number to call your number. If I had a non-metro number and switched to Vonage, I would either change it to a metro number or add a metro number as a second virtual number.

"Unlike AT&T, if you change to a metro number, Vonage won't cost any more," he points out in closing.

I've often noticed that we get some interesting threads with Vonage set-up questions. Such a thread is this new Vonage Forum thread which is entitled, New setup.

"Hi, I'm a new member of the Vonage community, just waiting for the Phone Adapter to arrive," writes new Vonage Forum Member snovi, who's established this thread.

"Is this true phone output of the Vonage Adapter (Motorola VT2142) could be plugged into ANY wall phone jack in my house and ALL other phone jacks in the house (in other rooms) will be Vonage-enabled?," he asks. "Or only the phone directly connected to the Adapter could be enabled?"

Vonage Forum Member Pepperoni "bakes up" a response that is well worth reading.

"It *can* be done, but isn't advised unless done correctly," Pepperoni writes. "Better to use a wireless phone set (with multiple chargers and handsets) to cover the house. You hook up the wireless base as illustrated in the instructions for a normal handset."

And then Pepperoni adds this very important cautionary note:

"When connecting to the house wiring, the telephone line from outside *MUST* be properly disconnected to prevent frying your Vonage box," he warns. "There are tutorials available, but all that I have seen come with warnings and disclaimers concerning incorrect installation.

"I would advise against trying what you suggest," Pepperoni adds.

After having read that, snovi comes back with a follow-up post with more details and seeking clarification.

"Thanks for the advice! I do have a "base / answering machine" that serves 4 wireless handsets in my house but I also have 2 older "hard-wired" phones in use (so an easily accessible phone is practically in every room)," snovi adds.

"If I understood you correctly, Vonage Adapter could be "fried" if it is plugged into existing phone jack and no pre-Vonage phone service line disconnection was performed. Is this the case?," snovi asks. "If yes, could you please point to the tutorials explaining what (and where) needs to be disconnected prior to plugging Vonage Adapter into the "house phone net"? Do I need to contact my current local phone service provider (it's non-digital Comcast) requesting the disconnect or this is something an average user could do?"

Pepperoni comes back with links to a few tutorials accessible off the Vonage Forum site. They are:

Tutorial #1

Tutorial #2

Tutorial #3 (PDF)

"Remember, when you disconnect the phone company line, leave a weatherproof note describing what you have done, so they will not reinstall," Pepperoni adds.

Steve48who is our Vonage Forum Member of the Week, comes by next.

"There's also a good tutorial at the top of the hard wiring forum here on this site," Steve48 writes. "Pepperoni's warning is well taken, but once you've made sure that the disconnect is done, then things are usually straightforward. Many people have done it."

Speaking of:

Check Out Our Vonage Hard Wiring-Installation Forum

Steve48's recommendations about our Hard Wiring-Installation Forum encourages me to point you to this resource here on the Vonage Forums.

Although hooking up Vonage for service is not difficult at all, new as well as experienced Vonage users sometimes have questions about the right technical setup. Other new and experienced Vonage Forum Members that are moving sometimes post threads here about hard wiring and installation in the place where they have just moved to or are about to. Once again, you will find a linked list of threads about the issues reflected in the title of this Vonage Forum area.

This is a very popular Forum with more than 625 topics and 3,600 posts. Here's the direct link to our Vonage Hard Wiring-Installation Forum section of the Vonage Forums.

Vonage Stock Report

Today, Thursday on the New York Stock Exchange, Vonage's stock price closed at $5.81 a share, up 12 cents from Wednesday when on the New York Stock Exchange, Vonage stock closed at $5.69 a share. That was which a decline of 16 cents from Tuesday's closing price of $5.85 a share but then again it was a four cent climb from the session's lowest Vonage price and that was $5.81 a share. Total Vonage shares traded today, Thursday, was 777,500 shares. On Wednesday that total reached 1,553,400 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

We've Updated Our VoIP Speed Test

I'd like to call your attention to our upgraded Voip Speed Test.

Instead of the simple upload/download test, this one has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.

The advanced report screen has been configured with a "Copy to Clip Board" button so you can easily paste the results in the forums.

I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.

For those of you that are interested in the details behind the results, the following are the tests parameters:

The test is located in Washington DC.

The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.

75,000 bytes is used to calculate the number of supported Voip lines.

Other variables:

Voip lines simulated =1
Voip bytes per packet =8
Voip simulation seconds =10
Voip packets per second =75

If you have any questions about this test, feel free to post them in this thread.

That's what's hot about Vonage today. Check with us tomorrow for our next edition of the Vonage VoIP Forum Digest.




 
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