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Vonage VoIP Forum Digest, January 2, 2007

Vonage VoIP Forum Digest

January 2, 2007

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. Hope you all had a great holiday! Happy New Year to all of you and yours.

With business only starting to gear up this morning, there's an exception in the fact that it is a very slow news day for Vonage.  Instead, we'll go straight to this Vonage Forum thread about Voip basics, as well as a thread about wireless router use with Vonage.. We'll also check in on Vonage's stock price. 

On The Vonage Voip Forum 

With the New Year comes lots of new and prospective Vonage Customers. One of them is Peter99, who has started a new Vonage Forum thread entitled Please help, confused about Voip.

"I need some clarification: The way I understand it is I need a DSL connection or cable and via the Internets (as Bush likes to call it), I can get phone service," peter99 writes. "Sounds great, appear to be cheaper than regular phone system (now I pay $40/mo) and I am interested. However, I have DSL with Earthlink via my land phone line and in order to switch to Vonage I still need my phone line for Internet; so I still have to pay $40/mo so I can have DSL and in top of that I have to pay $25/mo or whatever Vonage charges. 

"Unless I am missing something do not see the savings?," he additionally asks. "Second, can I get a second line for a fax machine or with one line the system can recognize voice calls vs. faxes?"

Roscopco, who is a fellow Vonage Forum Member, adds a comment.

"Yes you are correct, you need either cable internet or DSL in order to use Vonage," he points out. "You should see if it is possible to have naked DSL, which means no phone service, but just DSL."

Vonage Forum Member Steve48 then comes to this thread with an explanation.

"Right," Steve48 adds in explaining one of Roscopco's point. "The cost savings comes primarily for people who are paying for internet service independent of phone service. You won't save anything unless eliminating voice service from the DSL saves enough to cover the Vonage charge. However, if you make a lot of long distance calls and are paying extra for that, the Vonage service could save you money even if you keep your current phone line.

"As for the fax question, a separate fax number costs $9.99 per month," Steve48 adds. "The voice line can be used for fax, but the system does not differentiate between voice and fax calls. You have to handle it manually, which can be inconvenient of you use fax a lot."

In a new Vonage Forum thread called WRT54GX2 Wireless Router & Voice Quality, new Vonage Forum Member N2Futur includes some questions.

"We subscribed to Vonage yesterday. SPRINT Broadband connection WRT54GX2 Router PAP2 Vonage device GE DECT 6.0 phone with answering machine and 2nd handset Problem is that when the PAP2 is connected to the WRT54GX2 router, the voice quality is horrible," writes N2Futur.

At this point, N2Futur asks his question.

"If the PAP2 is connected directly to the SPRINT Broadband modem, voice quality is crystal clear," N2Futur asks. "So now we have the option of either using the phone or internet connection and not both. 

"Has anyone experience a similar problem or knows how to solve this?," N2Futur also asks. "Haven't tried Vonage Tech Support yet...."

"I'm not sure about the WRT54GX2, but I have a WRT54GX4 and had a similar problem because of the SPI Firewall," fellow Vonage Forum Member butterman writes. "The firmware version was seeing the Vonage traffic as a denial of service attack and was dropping the packets."

Then butterman writes that he did two things to get around this in the end. He says these steps included:

1. Disabling the SPI Firewall
2. Getting an updated firmware version from Linksys for the router.

"If you have the SPI firewall I would try to first disable it and see if that fixes the problem," butterman writes. He then adds that he really likes the GX4 for the distance it gives him on the wireless, but it has been a bit of a pain for Vonage.

Vonage Stock Report

Last Friday was the last trading day of 2006 on the stock exchanges. On last Friday on the New York Stock Exchange, Vonage stock closed at $6.94 a share, which was a drop of 3 cents from Thursday's closing price of $6.977 a share, but then again it was a five cent climb from the session's low price of $6.89 a share. Total Vonage shares traded on last Friday added up to reach 835,400 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

We've Updated Our VoIP Speed Test

The fact that both of the Vonage Forum threads we highlighted today featured a Vonage Forum Member posting the results of his Voip Speed Test gives me another reason to call your attention to our upgraded Voip Speed Test.

Instead of the simple upload/download test, this one has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.

The advanced report screen has been configured with a "Copy to Clip Board" button so you can easily paste the results in the forums.

I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.

For those of you that are interested in the details behind the results, the following are the tests parameters:

The test is located in Washington DC.

The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.

75,000 bytes is used to calculate the number of supported Voip lines.

Other variables:

Voip lines simulated =1
Voip bytes per packet =8
Voip simulation seconds =10
Voip packets per second =75

If you have any questions about this test, feel free to post them in this thread.

That's what's hot about Vonage today. Happy Holidays! Check with us Wednesday for our next edition of the Vonage VoIP Forum Digest.

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