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Vonage VoIP Forum Digest, December 20, 2006

Vonage VoIP Forum Digest

December 20, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest.  We'll catch up on the latest news involving Vonage. Then we'll read this Vonage Forum thread about using a Vonage account in two locations, and then there's another  thread about unwanted repeat calls. We'll also check in on Vonage's stock price. 

In The News

The city of Baltimore is suing Vonage to collect a telephone excise tax. 

Vonage disagrees, saying  it does not have to pay the levy.

The problem goes back to 2004, when Baltimore set a $3.50 tax on phone lines. Baltimore is claiming that the tax also applies to Internet-based phone service.

"The service that Vonage is providing clearly fits the definition of a telecommunications line," said Joshua N. Auerbach, an assistant solicitor for the city of Baltimore.

According to Baltimore's city code, a  telecommunications line is defined as a wired or wireless connection, identifiable by a unique telephone number, to an exchange, wireless or other telecommunications service.

But Vonage, which is based in New Jersey, says it doesn't offer a telecommunications service, but an information service.

Vonage spokeswoman Brooke Schulz, said the company will fight the lawsuit, which seeks back taxes, interest and a 10 percent penalty payment.


On The Vonage Voip Forum

New Vonage Forum Member flw has started a thread with a title that also asks his question. He called his thread, One account, two locations?

"My small office (2 employees) is being closed and we will be working separately out of our homes," flw writes. "We currently have 2 routers carrying 2 lines + 1 fax line." 

Then flw asks if there any reason not to just each take a router (making sure the appropriate lines are on each one) and continue using them in separate places. 

NateHoy, who is one of our most helpful and experienced Vonage Forum Members, offers an answer.

"Sure. If the lines are already configured on the devices the way you need, then just take them with you," NateHoy writes. "There's no reason the two Vonage devices need to be anywhere near each other."

New Vonage Forum Member bsaucer has started an interesting new thread that he has named, Repeat caller problem.

"I keep receiving a call at random times of the day," bsaucer writes. "The caller ID says 000-000-0000. If I don't know who it is, I don't answer. It might be a telemarketer, someone soliciting for funds, a bill collector, or someone with a cell phone, or someone with a job offer.

"I figure if the call was important they would leave a message on the automated Vonage answering service," he adds. "Sometimes the caller is persistent. The phone would ring, the display shows all zeros. It rings four times, stops, and then rings four times again. This can happens non stop."

"So I put my telephone in 'answering machine' mode," bsaucer then tells us. "The phone answered after four rings. They hang up, and immediately call again.

So finally I unplug my Vonage adapter for ten minutes or so. When I plug it back in, everything is OK, but then it starts up an hour or so later."

Then bsaucer says he goes online and looks at his call records. 

"Sure enough, I receive calls from the number 000-000-0000 several times a minute," he tells us. Whoever is doing that couldn't be using a (regular) phone. They must be doing it directly on the Internet.

Bsaucer then lets us know he told Vonage tech support about the repeat caller, but he said that the techs told him they can't act unless he files a police report.

"One thing someone mentioned in the forums is the possibility of 'flash callback', which sometimes occurs if a "flash" occurs when you hang up the phone," notes bsaucer. "However, this seems to be occurring at random times, even if I had not been on the phone."

Longtime Vonage Forum Member houuser offers a reply that I guess is probably as much an explanation than an answer. But still something I think many readers will be interested in.

"The caller could be 'spoofing' their actual number," houuser explains. "This is, they 'transmit' to the database a different number than their actual number,"

An example houuser cites is that  he can "spoof" his number to yours, and your telephone number and caller-id would appear.

"Many bill-collectors, solicitors. and charities do this, to by-pass some blocking system, since they are sending a telephone number and not blocking theirs," houuser then points out.

Vonage Stock Report

On Tuesday on the New York Stock Exchange, Vonage stock closed at $7.08 a share, which was a decline of six cents (-0.84%)  from Monday's closing price of $7.14 a share but then again it was 18 cents higher than the session low which was $6.90 a share. Total Vonage shares traded on Tuesday added up to reach 528,600 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

We've Updated Our VoIP Speed Test

The fact that both of the Vonage Forum threads we highlighted today featured a Vonage Forum Member posting the results of his Voip Speed Test gives me another reason to call your attention to our upgraded Voip Speed Test.

Instead of the simple upload/download test, this one has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.

The advanced report screen has been configured with a "Copy to Clip Board" button so you can easily paste the results in the forums.

I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.

For those of you that are interested in the details behind the results, the following are the tests parameters:

The test is located in Washington DC.

The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.

75,000 bytes is used to calculate the number of supported Voip lines.

Other variables:

Voip lines simulated =1
Voip bytes per packet =8
Voip simulation seconds =10
Voip packets per second =75

If you have any questions about this test, feel free to post them in this thread.

That's what's hot about Vonage today. Check with us Thursday morning for the newest edition of the Vonage VoIP Forum Digest.

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