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Vonage VoIP Forum Digest, December 15 - 17, 2006

Vonage VoIP Forum Digest

December 15, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest.  We'll catch up on the latest news involving Vonage. Then we'll read a thread from a Vonage Forum Member who has a blinking router light but no dial tone. Because this is Friday, we'll review what some of the bloggers have been saying about Vonage this week.. We'll also check in on Vonage's stock price. 

In The News

More Than 93 Percent Of Vonage U.S. Subscribers Now Have E911

Vonage has announced that over 93% of its U.S. subscriber lines are now equipped with Enhanced 911 (E911) service -- a feature that automatically associates a physical address with the calling party's telephone number.

Vonage's nomadic E911 solution gives customers the ability to reach a Public Safety Answering Point (PSAP), or 911 center, through the dedicated 911 network infrastructure. With Vonage's nomadic E911 solution, a customer's call is automatically routed to the appropriate 911 center, with the caller's registered street address and telephone number appearing on the dispatcher screen -- regardless of where or what exchange they are calling from. Vonage says they will continue to turn up and test new PSAPs that are VoIP-ready every day.

In less than two months, Vonage has equipped over 170 locally-run emergency call centers across the U.S. with E911 -- bringing the total number of calling centers with emergency 911 service to over 6400.

"Today over 93 percent of our U.S. subscriber lines have full E911 capability, which is a tremendous step for Vonage," Vonage CEO Mike Snyder says/ "Our goal is to get every Vonage customer help when they need it and we will not stop working with the FCC, regulators, Congress and PSAPs until there is equal access to E911 for Vonage's customers

On The Vonage Voip Forum

New Vonage Forum Member jamiqua3 has begun an interesting Vonage Forum thread named Have no dial tone and router light is blinking.

"I am in Germany and I just received my Vonage modem. My ISP is TKS and my service is DSL 1000,"download 1024kbits/s ... upload 128kbits/s". I have the MicroLink ADSL Fun LAN modem," jamiqua3 writes.

Then jamiqua3 adds that  "the Vonage device I have is the VT 2142 and I am running off Windows XP.. I have everything connected correctly however my light is still blinking and there is no dial tone to the phone" 

What am I doing wrong," jamiqua3 asks. "I had a friend who had the same problem and hers still isn't working. I tried to call tech support but the number isn't in service."

Vonage Forum Member che then gives a point of advice and then asks some questions about jamiqua3's set-up:

*Make sure all cables are connected properly
*How long was the light blinking?
*DSL modem--> VT 2142 --> phone & PC?

Che then follows up with these suggestions:
"Power down everything & start(turn on) the DSL modem first, wait till its lights are steady. next do the Motorola vt2142. wait for lights to be STEADY solid before you connect the phone..lights to be green/steady: power, ethernet, internet, phone one."

"I did everything ask you asked and when i picked up the phone a voice said, 'telephone not provision for use', the power light blinks continuously and the green light on the phone comes on when I pick it up and goes right back out," jamiqua3 replies. "Oh the light never became steady as well."

At this point, Vonage Forum Member of the Week Steve48 joins this thread.

"Assuming that you can't access the internet, does your DSL service require any special setups- password, PPPoe, that sort of thing? The VT2142 is set up by default to handle everything by DHCP on both the LAN and WAN side," Steve48 points out. "The settings often have to be changed to be compatible with DSL. 

"Basically, the idea is then to make the WAN side of the VT2142 compatible with the required DSL settings, and make your computer compatible with the LAN side settings of the VT2142," he then clarifies.

Next Steve48 offers some detailed advice to jamiqua3.

"If that's your situation, start by looking at the network settings on a computer that's working OK with your service," he says. "Write everything down and don't change anything until you're comfortable that you'll be able to get back to where you started if necessary. Then change the computer to get its address dynamically (using DHCP). 

"Plug your computer into the LAN port on the VT2142. Re-boot everything, open your browser, and go to . The admin page for the VT should come up," he continues. 

"Log in using router for both the user and password," he advises jamiqua3 to do next. "You should now be able to set the WAN side of the VT2142 to match the DSL settings that are currently being used by your computer to access the service. 

And once this is done, Steve48 says:

"Reboot everything, and you should be good to go. When booting up, remember, modem first, wait, then VT2142, wait, then computer."

In The Blogs

We read about 15 Voip and IP-telephony-related Weblogs. Some we read more than others, but we enjoy most of them. Face it, bloggers are opinion-shapers. So today, we are going to give you a round-up of what the blogs we read have said about Vonage this week.

Rich Tehrani of VoIP Blog explains why he thinks that Skype's newly announced, year up-front pricing plan is actually good news for Vonage. 

Alec Saunders of Alec Saunders .LOG writes an article in which he seems to disagree with Rich.

Andy Abramson of VoIP Watch agrees with Alec.

Russell Shaw of the ZDNet IP Telephony blog also assesses what this Skype deal means for Vonage. And I see he wrote a post about that (thankfully) harmless substance that was shipped to Vonage's offices this past week.

Paul Kapustka of the Paul Kapustka blog is very skeptical about some of these polls going around that seems to indicate the American public doesn't want net neutrality. Recently, he wrote about Vonage Chairman and Chief Strategist Jeff Citron's Fall VON 2006 keynote speech.

PhoneBoy of the PhoneBoy blog doesn't think the Skype pricing deal- which many other bloggers thinks will have a competitive effect on Vonage- is that big a deal.

Ted Wallingford of Signal To Noise writes lots of posts about some flashy new wireless and VoIP services.

Garrett Smith of the Smith On Voip blog also writes about the Skype deal.

Ken Camp of the Realtime-VoIP offers his view on an article on mobile Voip that appeared recently on the Wired Magazine website. 

Jon Arnold of Jon Arnold's Blog also talks about the effect of the Skype pricing deal on Vonage.

From time to time, we like to feature interesting and entertaining posts from Blogs that are not necessarily about VoIP, but mention Vonage. In this Live Journal blog I located earlier this morning entitled Why Me?, blogger Anne Goblin writes, "I just signed up for Vonage, so I'll have a sort-of-landline, with a local number. I'll be distributing this as soon as I get my adapter and know that the service is up and running. But the semi-locals can still use my cell, since that's still a local 707 number for y'all."

Vonage Stock Report

On Thursday on the New York Stock Exchange, Vonage stock closed at $7.14 a share, which was a decline of nine cents (-1.24%)  from Wednesday's closing price of $7.23 a share and then again it was 13 cents higher than the session low which was $7.01 a share. Total Vonage shares traded on Thursday resulted in 710,000 shares.

Once again, our Vonage Stock Forum can be reached from this link.  

We've Updated Our VoIP Speed Test

The fact that both of the Vonage Forum threads we highlighted today featured a Vonage Forum Member posting the results of his Voip Speed Test gives me another reason to call your attention to our upgraded Voip Speed Test.

Instead of the simple upload/download test, this one has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.

The advanced report screen has been configured with a "Copy to Clip Board" button so you can easily paste the results in the forums.

I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.

For those of you that are interested in the details behind the results, the following are the tests parameters:

The test is located in Washington DC.

The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.

75,000 bytes is used to calculate the number of supported Voip lines.

Other variables:

Voip lines simulated =1
voip bytes per packet =8
voip simulation seconds =10
voip packets per second =75

If you have any questions about this test, feel free to post them in this thread.

That's what's hot about Vonage today. Check with us Monday morning for the newest edition of the Vonage VoIP Forum Digest, including our Vonage Forum Member of the Week.

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