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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage VoIP Forum Digest, November 15, 2006


Vonage VoIP Forum Digest

November 15, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

In the news, we'll catch up on a major move yesterday by several of Vonage's key investors. We'll go over a Vonage Forum thread about Vonage router-IP address connectivity problems, and then there's this thread about what sounds like latency-related call quality issues.



In The News

Vonage Revises Investor's Rights Agreement

Vonage announced yesterday that it has secured signatures to amend the mandatory registration provisions set forth in the most recent Investors' Rights Agreement between Vonage and certain of its stockholders. The stockholders that consented to the amendment hold approximately 115 million outstanding shares covered by the agreement.

The amendment would have required the company to register these stockholder's stock with the Securities and Exchange Commission.

The registration of shares is necessary for an investor to be able to sell them on the open market.

On The Vonage Voip Forum

One of the most eye-catching new Vonage Forum thread titles I've seen in awhile is Two green blinks of death. This thread was started last night by new Vonage Forum Member SHOWHAT9.

"I have been happily cruisin' along with Vonage for almost a year. New Home office furniture arrives. I have to disconnect all my home computer stuff to relocate the modems/vonage router. Plug everything back up (I have simple one pc setup) Vonage router will not shake hands with my IP address," SHOWHAT9 reports. 

"I have the VT 1000v Voice Terminal, cable modem and PC. That's it. No new splitters/cables added since initial installation that went flawlessly. Now I have the two blinking green lights of death," he points out. 

Then he adds that Vonage customer service doesn't seem to grasp the fact that he can't communicate with his ISP (Charter Cable). 

"If I have the VT1000v in line," I can not access the router to change the ip address. This is now going on three weeks and I am less then impressed with what they are telling me to do - BECAUSE NONE OF IT WORKS IF I CAN'T ACCESS THE INTERNET WITH THEIR ROUTER IN THE LOOP!!!!

Fellow Vonage Forum Member holler has some advice for SHOWHAT9.

"Did you try doing a soft reset?," holler asks SHOWHAT9. "One can login to MTA using the web interface. 'http://192.168.102.1/admin.html ' make the connections as before and use the comp to go this site, which is MTAs web interface, there will be an option called restore factory settings. 

"Just click and wait to see if the green light gets solid. if it doesn't for some 5 mins, do a power cycle again and check," holler suggests.

SHOWHAT9 came back and said he will try doing that.

Because Vonage Forum Member nola_style has been experiencing what sounds like voice delays on Vonage calls, he decided to establish a thread about the issue. He's named this thread calls while using Vonage sounds like it is "in delay.

"Has anyone else had this happen while on a *regular* phone call using Vonage....when speaking on the phone, there seems to be some sort of "delay" or "lag" between the time I speak into the phone and when the person on the other end actually hears/receives what I have said, and vice-versa," nola_style writes. 

"Has anyone else noticed this and is there anything I can do to correct/eliminate this delay," nola_style asks, "as it is extremely annoying to those I am speaking with on the phone -- as well as it is annoying to myself (as though I am hearing myself "in delay", similar to how it sounds on talk radio)."

"Yes, people sometimes report this problem," Steve48 replies. 

"Actually, I've seen two different kinds of report," he points out further. "In one, the delay only happens when you place a call and only on the first exchange. The RTP300 adapter had this problem, but it was largely (not completely) cleared up with firmware fixes. 

"The other problem," he adds, "occurs throughout the call. As far as I can see, this is caused by network issues which may or may not be something Vonage can address."

"What you are experiencing is a latency problem with the IP traffic between you and the media gateway that connects the Voip to POTS (assuming your calls are to a POTS line and not another Voip user)," explains fellow Vonage Forum Member DMS1

"Does the problem occur on both incoming and outgoing calls?," he asks nola_style. "If so then it is likely to be something local to you (your adapter or more likely your Internet connection) since incoming and outgoing calls will use different media gateways in different locations, so it is unlikely to be a problem with them. 

DMS1 thinks the latency could be a "genuine" packet delay, "such as that caused by using a satellite ISP, or it could be introduced by adaptive jitter buffering in your adapter and the media gateway," he writes. 

"This is a technique that will delay received data to allow delayed packets to catch up, rather than dropping packets which causes moments of silence," DNS1 points out. "If there is too much jitter (change in latency from packet to packet), or many dropped packets then the buffering may delay the data too long and cause the effect you are seeing. Again, this is probably an issue with your ISP."

And after DMS1 offers a post with advice, nola_style "style" is to come back with another post that offers additional explanations.

"Well, just a little FYI, the "lag" or "delay" effect that I am experiencing seems to happen any time of day, and on outgoing as well as incoming calls," he writes. "Sometimes the delay is not as bad as others, but there always is one. I am not connected to or speaking with others using VoIP. I have the Voip phone setup by Vonage, and those on the other end of the phone call are POTS. 

"This could be a problem, as stated in the last reply, with (possibly) my ISP, which in this case is Charter," he writes. 

But then a related thought occurs to nola_style, who adds this thought to this same post.

"Oh, the other thing I just thought of, and I do not believe this has to do necessarily with my ISP, but I do notice that when I am surfing the Internet, downloading, what-have-you, and speaking on the phone simultaneously, I notice there is a large "breaking up" of the signal...the voices are all garbled, or they just drop out all together," he writes. "Since I first noticed this phenomenon, I have ceased any internet activity while using my Voip phone. Does this sound familiar, and is there anything in the works that Vonage could do to improve this?"

Vonage Stock Report

On Tuesday on the New York Stock Exchange, Vonage stock closed at $6.56 a share, which was an increase of three cents (+0.46)  from Monday's closing price of $6.53 as well as 12 cents higher than the session low of $6.44 a share. Total Vonage shares traded on Tuesday were added up to be 350,200 shares.

Once again, our Vonage Stock Forum can be reached from this link.                            

Check Out Our New Vonage Forum Toolbar

I know many of you are very upbeat about the Vonage Forum Toolbar.

The Vonage Forum Toolbar can provide you with easy desktop access to your Vonage Voicemail as well as total minutes used during your billing period, It works for all Vonage.com, Vonage.ca and Vonage.uk users.

The Vonage Forum Toolbar works with Internet Explorer and Firefox.

If you have questions, or comments, I've made a NEW Vonage Forum Toolbar Thread. Here's the direct link.

We've Updated Our VoIP Speed Test

I know we got several hundred new members while I was on vacation, so that's several hundred more reasons to call your attention to our upgraded Voip Speed Test.

Instead of the simple upload/download test, this one has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.

The advanced report screen has been configured with a "Copy to Clip Board" button so you can easily paste the results in the forums.

I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.

For those of you that are interested in the details behind the results, the following are the tests parameters:

The test is located in Washington DC.

The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.

75,000 bytes is used to calculate the number of supported Voip lines.

Other variables:

Voip lines simulated =1
Voip bytes per packet =8
Voip simulation seconds =10
Voip packets per second =75

If you have any questions about this test, feel free to post them in this thread.

That's what's hot about Vonage today. Check with us Thursday morning for the newest edition of the Vonage VoIP Forum Digest!!




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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