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In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
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How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
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In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
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In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
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W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
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In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
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In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

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Vonage In The News
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Vonage Customer Reviews
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Vonage UK Review
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Vonage Pros and Cons for 2006
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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage VoIP Forum Digest, November 13, 2006

Vonage VoIP Forum Digest

November 13, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

I'm back from vacation! What can I say? I heartily recommend one!

And as speaking as someone who is just getting back to work, sometimes the coding part of this gig isn't what you would call great fun, but it is a great feeling when I am back here and can interact with all you more than 35,000 Vonage Forum Members.

In the news, we will catch up on Vonage's new in-store activation program. We'll also find out about new Vonage local number availabilities in many new places in Maryland, New Jersey, and Connecticut. And we will also mention a new product aimed at Vonage's business users, that records your Vonage calls. We'll go over a Vonage Forum thread about humming noises over a Vonage connection, and then there's another thread we'll review about faint busy signals and hisses over a Vonage line.. And this is Monday, when we meet our Vonage Forum Member of the Week.

In The News

Vonage Now Offers In-Store Account Activation

GetConnected today announced a relationship with Vonage to offer in-store activation of Vonage broadband telephony service through kiosks in leading retail stores throughout the nation. 

Powered by GetConnected technology, the combined offering will let consumers purchase Vonage hardware on premise and register at in-store
kiosks to immediately subscribe to its flat-rate, full featured service.

Through GetConnected's relationship with Vonage, retailers can now offer consumers the option to activate their Vonage service immediately in-store, thus shortening the activation process.

"GetConnected's kiosks offer Vonage the tools it needs to make our customer's experience easier from the minute they purchase our devices," says Mike Snyder, CEO of Vonage. "The GetConnected platform will provide instant service activation for Vonage subscribers purchasing our hardware. This new campaign takes one-stop shopping to the next level and helps us make the Vonage retail experience among the easiest in the industry."

Here's how the process works.

The kiosks provided by GetConnected help consumers find the Vonage service plan that best fits their needs. Once the customer completes their order, it is sent electronically to the Vonage system and the customer immediately receives an order confirmation. 

Vonage Expands Local Number Availability In Three States

Vonage made three announcements last week which adds local number availability to numerous areas in New Jersey, Connecticut and Maryland. Let's look at details on the new areas that have been added.

On Wednesday Vonage announced it now offers its subscribers the ability to choose from the following New Jersey area codes and exchanges:

908 940 Bloomsbury
908 975 Califon
908 955 Chester
908 982 Columbia
201 254 Fair Lawn
908 628 Frenchtown
908 799 Great Meadows
908 574 Hampton
908 617 High Bridge
908 287 Lebanon
908 867 Long Valley
973 813 Mendham
973 933 Mount Freedom
908 669 Oldwick
908 857 Oxford
908 364 Unionville

This expansion offers subscribers the opportunity to keep their own telephone number or choose a new one within their hometown. Vonage continues to offer local area code selection in locations throughout the following New Jersey locations: Asbury Park, Bayonne, Elizabeth, Iselin, Jersey City, Hackensack, Hoboken, Middletown, Newark, New Brunswick, Rahway, Red Bank, Perth Amboy, Princeton, Woodbridge, Teaneck, Toms River, Unionville, West Paterson and Woodbridge.

Also on Wednesday, Vonage announced it now offers Connecticut subscribers the ability to choose from the following new coverage areas: Harwinton and Windsor, Connecticut, both within the 860) area code. The prefixes are 733 and 640.

Vonage continues to offer local area code selection in dozens of rate centers throughout locations throughout the following Connecticut locations: Hartford, Mystic, New Haven, Norwalk, Stamford and Woodbury.

And Vonage made one more announcement on Wednesday as well insofar as local number availability is concerned.

Vonage says it now offers Maryland subscribers the ability to choose from the following new Maryland towns with these area codes and local phone exchanges:

443 637 Armiger Gibson Island
443 818 Armiger Gibson Island
443 371 Bel Air
410 452 Cardiff
443 341 Catonsville
410 344 Chase
410 670 Edgewood
410 782 Elkridge
410 698 Fork
240 230 Hughesville
240 523 La Plata
410 697 Millersville
443 295 Prince Frederick
410 514 Severn
410 777 Severna Park
443 244 Westminster
443 287 Westminster

This expansion offers subscribers the opportunity to keep their own telephone number or choose a new one within their hometown. Vonage continues to offer local area code selection throughout the following Maryland towns: Annapolis, Baltimore,
Bethesda, Gaithersburg and Silver Spring

Product Introduced That Will Record Your Vonage Calls

This is not an endorsement, but merely is news about an interesting product that works with Vonage's service.

Arcosoft Inc., developer of Voip call recording software, today announced the release of VONaLink TeamRecord. TeamRecord works with any VoIP phone system based on the open SIP standard, such as Vonage, to centrally record all phone calls for a company workgroup.

TeamRecord records these calls as a stereo WAV or MP3. An inaudible watermark can be added to the recording for later verification that the file has not been changed. Users can listen to recordings of their own calls from any web browser.

VONaLink TeamRecord runs on Windows XP Pro, 2003, and 2000. Price starts at $500  for 5 phone licenses. Each additional phone license is $100.

On The Vonage Voip Forum

New Vonage Forum Member agape has opened a new Vonage Forum thread that he has entitled,  Constant annoying humming noise on line

"I've been a Vonage customer for about 1 year now," writes agape, who goes by the first name of Larry. "I've experienced poor line quality (constant humming sound), line drops, voice mail delays, and on-and-on. 

Then agape tells us he is  using the standard Motorola VT1005V router. He mentions that after dozens of calls to customer support a few problems have been resolved. 

But, from reading agape's post, not all these problems.

"The annoying humming sound on the phone line continues to drive us nuts. We find ourselves using cell phones just to remain sane," he writes.

"Customer support is tells me the problem is within our household wiring????? The problem I have with their answer is the line noise didn't exist the first couple of months," he adds, noting that he had never had any problems with my internal phone wiring for 16 years prior to switching to Vonage. 

But then Steve48, who has been Vonage Forum Member of the Week many times now, notices this thread, reads agape's post, and decides to respond to it.

"It's easy to prove Vonage right or wrong on this one. Unplug from the house wiring and plug a phone directly into the VT1005," he advises agape to do. "If the hum goes away, Vonage is right. If it doesn't, they're wrong."

Then Steve gives us some pointers from his personal experience.

"As far as never having a house wiring issue, my house wiring developed a short after about ten years," Steve48 writes. "Everything was fine until then. 

"Turned out that a cable was pulled tight around the edge of a metal box," Steve48 explains further." The house settled a fraction of an inch over years, and suddenly there it was. A friend with Vonage had an issue like yours. He traced it to corroded contacts in one box. Cleaned it up and the problem was gone

From reading Vonage Forum Member blindpete's thread that he decided to name, Busy Signal in background of calls, we can agree that sometimes Vonage technical issues don't get resolved quickly until a faulty piece of equipment is replaced.

The thread starts out with blindpete describing the problem.

"Somewhat faintly in the background of all my calls I hear a busy signal. This has been going on for about a month and its beyond irritating," blindpete writes. 

"I have checked the wires, reset the box, no help," he tells us. "I even turned my sound quality down to half way point (I can not recall the quality description but it is the setting in the middle). I have a cable connection w/ plenty of bandwidth. I use a Linksys RTP300. Any ideas?

Then I see that Steve48 asked blindpete if he is using house wiring or is his phone plugged directly into the RTP300, and is his phone cordless or wired.

Then blindpete mentions that Vonage customer care "had me reset the voice settings of the router to factory default and NOW there is a tremendous hiss."

Shortly after that, blindpete follows up with a post in which he mentions the hiss is gone but connection cycles from: loud click to dial tone to nothing, and that cycle repeats every two seconds. And he does mention he is using a corded phone plugged directly into the box.

But then, guess what. Late this past Friday afternoon, which was a week after blindpete started this thread here comes blindpete back with an interesting story about this issue has been resolved.

"After 4 days, re-wired jacks, new lines to jacks, reset equipment, rested equipment for several hours and then reset equipment, tech support finally decided that I had a failed device (RTP300) and replaced it," blindpete tells us. "So it total I was out a week, with the new device it was working in 10 minutes."

And as for that week he didn't have Vonage service?

"I should also say, I was easily able to FWD all my calls to my cell phone via the website," blindpete makes a point of mentioning. "So I never missed a call the entire time."

Vonage Stock Report

On Friday on the New York Stock Exchange, Vonage stock closed at $6.63 a share, which was down eight cents from Thursday's closing price of $6.71 (-1.19% a share but then again it was four cents higher than the session low of $6.55 a share. Total Vonage shares traded on Friday came out to be 175,400 shares.

Once again, our Vonage Stock Forum can be reached from this link.                            

NateHoy Is Our Vonage Forum Member of the Week

After I got back off of vacation, I checked around and felt good about the several Vonage Forum Members who went above and beyond the call of duty to offer their expert and helpful advice to other Vonage Forum Members. I see that NateHoy was one who really stepped up to the plate with advice on a wide range of topics. So let's name NateHoy our Vonage Forum Member of the Week. And if you want to browse through a list of some of NateHoy's recent posts, click here.

Check Out Our New Vonage Forum Toolbar

I know many of you are very upbeat about the Vonage Forum Toolbar.

The Vonage Forum Toolbar can provide you with easy desktop access to your Vonage Voicemail as well as total minutes used during your billing period, It works for all, and users.

The Vonage Forum Toolbar works with Internet Explorer and Firefox.

If you have questions, or comments, I've made a NEW Vonage Forum Toolbar Thread. Here's the direct link.

We've Updated Our VoIP Speed Test

I know we got several hundred new members while I was on vacation, so that's several hundred more reasons to call your attention to our upgraded Voip Speed Test.

Instead of the simple upload/download test, this one has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.

The advanced report screen has been configured with a "Copy to Clip Board" button so you can easily paste the results in the forums.

I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.

For those of you that are interested in the details behind the results, the following are the tests parameters:

The test is located in Washington DC.

The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.

75,000 bytes is used to calculate the number of supported Voip lines.

Other variables:

Voip lines simulated =1
voip bytes per packet =8
voip simulation seconds =10
voip packets per second =75

If you have any questions about this test, feel free to post them in this thread.

That's what's hot about Vonage today. Check with us Tuesday morning for the newest edition of the Vonage Voip Forum Digest!!

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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