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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage VoIP Forum Digest, October 26, 2006


Vonage VoIP Forum Digest

October 26, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

We'll go over Vonage Forum threads about a question on Vonage's per-minute billing practices, and then a thread about the best equipment and setup for Vonage over Ethernet. In the news we will hear why Courtyard Developments choose Vonage Canada and we'll check in on Vonage's stock price. 



In The News

Vonage The Phone Provider Of Choice In A Canada Retirement Community

Vonage Canada announced this morning they have been selected by Courtyard Developments Inc. to be the exclusive provider of telephone
services for Hyde Park, Canada's first high-tech retirement community. Hyde Park currently has 300 members.

Located outside of Ottawa, which is Canada's capital, Hyde Park consists of  approximately 300 "Vonage-enabled" bungalows, apartments and suites.

"With Vonage, you can keep your old phone number and use your existing touchtone phone," says Vonage Canada president Bill Rainey. " In fact, Vonage is so easy and transparent that some seniors could be leveraging the Internet for home phone service without even realizing it. Anyone, regardless of their comfort level with new technologies, can take advantage of the Internet as a communication tool without the need for new phones or handheld devices. Even my grandmother could use it."

Vonage Canada points out that one of the unique features that will appeal to Hyde Park residents is the portability of Vonage's service. Snowbirds and on-the-go seniors can simply bring their Vonage adapter to a vacation or winter home and plug it into any high-speed Internet connection. Because the home phone number resides inside the adapter, the owner can make and receive calls just like they were at home, with no extra long distance charges, cell phone roaming fees or expensive hotel phone bills.

"We introduced the concept of a Smart Community to build in specific, self-empowering technologies and services with features that allow people to
stay in one place as they age and as their needs change," explains Steve Hyde, president, Courtyard Developments Inc. "We selected Vonage to provide Internet phone service because of its simplicity and flat rate calling plans, which helps provide a means of budget control, ideal for seniors."

Vonage also has special partnerships with senior's organizations such as  CARP, Canada's Association for the Fifty-Plus, whose members receive a special
offer for signing up with Vonage.

And I should point out that we have a Vonage Canada Forum as part of the Vonage Forums. And it is not only for Canadians. 

Check it out. Here's the direct link to our Vonage Canada Forum.

On The Vonage Voip Forum

New Vonage Forum Member jasonmb has a question about Vonage's billing practices. He's kicked off a Vonage Forum thread about his question, and then he named this thread, Rounding Up to the Next Minute.

"I've had Vonage for about a week now...on the $15 plan. I just made an outgoing call that lasted exactly 2 minutes and 9 seconds. BUT, I go into the dashboard and it shows up as 3 minutes used," he writes

Then jasonmb makes his point that he thinks Vonage may not be rounding correctly.

"I would think it would have either rounded up to 2:30 or down to 2 minutes," he writes.

"Between my cell phone and the 500 outgoing Vonage minutes I've got plenty of minutes to use, so the rounding up isn't too big of a deal to me....it's just the principle of the matter," jasonmb adds. "What do you guys think?"

"As far as I know, unless the service claims the 6 second billing, it will always round up," answers mundy5, who was our Vonage Forum Member of the Week earlier this month.  "I do not believe Vonage claims any such 6 second billing."

Next, fellow Vonage Forum Member rgnok offers his opinions on this rounding-off issue.

"Shorter billing increments would be nice, but it clearly states in Vonage's terms of service that they round UP to the next minute," rgnok adds. "So I don't have any issue on principle, since they disclose it!"

Having moved into a new home (an experience most of us can related to), new Vonage Forum Member BeauGeek wants to have all the equipment in place for the Vonage setup he is planning. So that made him want to start a Vonage Forum thread that he's entitled, What do I need for Voip with Vonage via ethernet?

"I moved recently into a new house which is nicely wired with CAT6 in each room (2 runs)," BeauGeek writes. "In our previous home, I'd been using a Linksys WRT54GX-v2 wireless router and a Linksys PAP2 phone adapter; I had the base for a cordless phone plugged into the phone adapter, and we were able to put cordless handsets in each room in the house. Worked nicely.

Then BeauGeek writes that in the new house, his study (containing the router) is out back, and the cordless phone won't cover the entire location. 

"So, I wanted to use one of the Ethernet runs to set up handsets in each room," he then explains.

"If I understand correctly, I'll need a PBX system (Talkswitch?) that'll plug into the Linksys PAP2 phone adapter, and an IP phone for each room," BeauGeek then asks. "Can anyone recommend a cordless IP phone suitable for this use? Am I missing anything here?"

Once again, it is Vonage Forum Member mundy5 that steps up to the plate first with some helpful advice.

"If you have 2 runs of cat6 wiring in each room, it generally is done that way for 1 of the cat6 jacks to be used for computer networking and the 2nd jack to be used for the phone," mundy5 writes. "You will have to double check this in your centrally located data distribution box.

And then mundy5 adds that if one of the runs to each room is intended for telephone usage, you can use a regular telephone for these jacks. "It's narrower but it can still use a pair of the wires in there," mundy5 points out.

"Just make sure to disconnect it from the outside regular telephone line and then connect your PAP2 phone port to the jacks intended for the phone and you should light up all your rooms," mundy5 further advises BeauGeek.

"You do not need any IP phones PBX, etc," mundy5 adds. "You can treat the cat6 jacks like a phone jack."

And then it is Vonage Forum Member jasonmb joining this thread with some good advice he would like to give to BeauGeek.

"Have you tried looking to see if your home has a patch panel? That's where all of your Cat6 lines could possibly be connected to," he writes, adding that he has a patch panel in one of his closets where all of the cat5e cable meets to connect to the telco line.

"In my case, all I had to do was unplug the telco line from the 'In' port on the patch panel and plug in my Vonage line coming from my Vonage adapter, and boom! (as John Madden likes to say) all my phone jacks were Vonage enabled," jasonmb points out.  "All my coax lines come together in that same closet too, so it was easy to keep my cable modem and Vonage adapter in that closet.

"I would think that if you have Cat6 lines running through your house the builder would have been smart enough to install a patch panel to go with all that nice Cat6 line," he adds.

Check Out Our Vonage Hard Wiring-Installation Forum.

At the very end of mundy5's post on the thread I just went over called What do I need for Voip with Vonage via ethernet?
he suggested that BeauGeek check out the Vonage Hard Wiring-Installation Forum. And that suggestion gives me the idea to talk a little bit about that Forum.

Although hooking up Vonage for service is not difficult at all, new as well as experienced Vonage users sometimes have questions about the right technical setup. Other new and experienced Vonage Forum Members that are moving sometimes post threads here about hard wiring and installation in the place where they have just moved to or are about to. Once again, you will find a linked list of threads about the issues reflected in the title of this Vonage Forum area.

It's a very popular Forum with more than 560 threads (more than all but two of our Forums) and well over 3,200 posts. Check it out. Here's the direct link to the Vonage Hard Wiring-Installation Forum.

Vonage Stock Report

On Wednesday  on the New York Stock Exchange, Vonage stock closed at $7.32 a share, which was down 7 cents (and also down -0.95 %)  from Tuesday's $7.39 a share but then again it was six cents higher than the session low of $7.26a share. Total number of Vonage shares traded on Tuesday added up to  285,300 shares.

Once again, our Vonage Stock Forum can be reached from this link.

Check Out Our New Vonage Forum Toolbar

Here's another opportunity to tell you about our  Vonage Forum Toolbar.

The Vonage Forum Toolbar can provide you with easy desktop access to your Vonage Voicemail as well as total minutes used during your billing period, It works for all Vonage.com, Vonage.ca and Vonage.uk users.

The Vonage Forum Toolbar works with Internet Explorer and Firefox.

If you have questions, or comments, I've made a NEW Vonage Forum Toolbar Thread. Here's the direct link.

We've Updated Our VoIP Speed Test

I wanted to call your attention to our upgraded Voip Speed Test. 

Instead of the simple upload/download test, our Voip Speed Test has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.

The advanced report screen has been configured with a "Copy to Clip Board" button so you can easily paste the results in the forums.

I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.

For those of you that are interested in the details behind the results, the following are the tests parameters:

The test is located in Washington DC.

The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.

75,000 bytes is used to calculate the number of supported Voip lines.

Other variables:

Voip lines simulated =1
Voip bytes per packet =8
Voip simulation seconds =10
Voip packets per second =75

If you have any questions about this test, feel free to post them in this thread.

That's what's hot about Vonage today. We'll be back on Friday morning with our next edition of the Vonage Voip Forum Digest, including what some bloggers have been saying about Vonage this week.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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