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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Over 90% of Vonage U.S. Subscriber Lines Now Have E911


Vonage Press Releases

Vonage and PSAPs Continue Working Together to Turn up E911 for Customers Across the U.S.

HOLMDEL, N.J., Sept. 26 /PRNewswire-FirstCall/ -- Vonage America Inc., a subsidiary of Vonage Holdings Corp., a leading Internet telephony provider, today announced that over 90% of its U.S. subscriber lines are now equipped with Enhanced 911 (E911) service -- a feature that automatically associates a physical address with the calling party's telephone number.

In less than one month, Vonage has equipped an additional 250 locally-run emergency call centers across the U.S. with E911 -- bringing the total number of calling centers with emergency 911 service to over 5800. 

Vonage's nomadic E911 solution gives customers the ability to reach a Public Safety Answering Point (PSAP), or 911 center, through the dedicated 911 network infrastructure. With Vonage's nomadic E911 solution, a customer's call is automatically routed to the appropriate 911 center, with the caller's registered street address and telephone number appearing on the dispatcher screen -- regardless of where or what exchange they are calling from. Vonage will continue to turn up and test new PSAPs that are VoIP-ready every day.

"Today over 90 percent of our U.S. subscriber lines have full E911 capability, which is a tremendous step for Vonage," said Vonage CEO Michael Snyder. "Vonage will continue to work with the FCC, regulators, Congress and public safety until PSAPs across the nation are equipped with E911."

In just 15 days, Vonage has added the following counties to its list of those with E911 capabilities -- bringing the total number of calling centers with emergency 911 service to over 5800.

* In the event Vonage is unable to connect to the 911 system or for customers who are using mobile devices such as Wi-Fi phones, softclients, or the Vonage V-Phone, Vonage offers a national emergency call center which enables customers to get local help when they need it.

 

    STATE                 COUNTIES                  FCC ID --
                                                    'PSAP IDENTIFIER'
    Alabama               Elmore                    176, 237
    Alabama               Crenshaw                  164
    Alabama               De Kalb                   190
    Alabama               Hale                      201
    Alabama               Randolph                  261
    Alabama               Lowndes                   229
    Arkansas              Jefferson                 352
    Arkansas              Lonoke                    8086
    Arkansas              Baxter                    293
    Arkansas              Craighead                 336
    Arkansas              Crittenden                312, 7984
    Arkansas              Greene                    363
    Arkansas              Jackson                   360
    Arkansas              Poinsett                  367
    Arkansas              Cross                     313
    Arkansas              St. Francis               384
    California            Sonoma                    903
    California            Contra Costa              1039
    California            Sacramento                738
    California            Tulare                    1006
    California            Alameda                   787
    California            Los Angeles               794, 780, 980
    California            San Francisco             1018
    California            Lake                      779
    Connecticut           Hartford                  1324
    Florida               Columbia                  1486
    Georgia               Coffee                    1731
    Georgia               Troup                     1878
    Georgia               Wayne                     1876
    Illinois              Cook                      2495, 2376
    Illinois              Marion                    2418
    Indiana               Greene                    2564, 2608
    Indiana               Crawford                  2535
    Iowa                  Decatur                   1933
    Iowa                  Dallas                    1930, 2001
    Iowa                  Lucas                     1977
    Iowa                  Webster                   2027
    Iowa                  Henry                     1957
    Iowa                  Warren                    2023
    Iowa                  Boone                     1903
    Iowa                  Davis                     1932
    Iowa                  Greene                    1948
    Iowa                  Buchanan                  1905
    Iowa                  Cherokee                  1918
    Iowa                  Chickasaw                 1919
    Iowa                  Guthrie                   1950
    Kentucky              Lee                       2968
    Kentucky              Harlan                    2938
    Louisiana             Richland                  3116
    Louisiana             Bienville                 3054
    Louisiana             West Baton Rouge          3111
    Maine                 Androscoggin              3240
    Maine                 Kennebec                  3258
    Michigan              Wayne                     3569
    Michigan              Oakland                   3412
    Minnesota             St. Louis                 3717, 3716
    Minnesota             Cook                      3617
    Minnesota             Carlton                   3610
    Mississippi           Marshall                  4051
    Mississippi           Neshoba                   4059
    Missouri              St. Charles               3933
    New Jersey            Hudson                    4676
    New York              Chenango                  5054
    North Carolina        Caldwell                  4205
    North Carolina        Haywood                   4296
    Ohio                  Montgomery                5371
    Ohio                  Cuyahoga                  5323
    Pennsylvania          Wayne                     5935
    South Carolina        Lancaster                 6072
    South Dakota          Yankton                   6201
    South Dakota          Charles Mix               6133
    South Dakota          Hughes                    6176
    Tennessee             Hamblen                   6261
    Tennessee             Tipton                    6368
    Tennessee             Claiborne                 6228
    Texas                 Hopkins                   6654, 6450
    Texas                 Rockwall                  6867
    Texas                 Kaufman                   6689, 6939
    Texas                 Lubbock                   6746
    Texas                 Kimble                    6698
    Texas                 Rusk                      6642
    Texas                 Zavala                    6520
    Washington            Benton                    7355
    Washington            Clallam                   7328
    West Virginia         Wetzel                    7608
    Wisconsin             Walworth                  7416, 7538

About Vonage

Vonage is a leading provider of broadband telephone services with over 2 million subscriber lines. Our award-winning technology enables anyone to make and receive phone calls with a touch tone telephone almost anywhere a broadband Internet connection is available. We offer feature-rich and cost-effective communication services that offer users an experience similar to traditional telephone services.

Our Residential Premium Unlimited and Small Business Unlimited calling plans offer consumers unlimited local and long distance calling, and popular features like call waiting, call forwarding and voicemail -- for one low, flat monthly rate. Vonage's service is sold on the web and through national retailers including Best Buy, Circuit City, Wal-Mart Stores Inc. and Target and is available to customers in the U.S., Canada and the United Kingdom. For more information about Vonage's products and services, please visit http://www.vonage.com.

Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage® is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.

This press release contains forward-looking statements relating to our E911 deployment. In addition, statements in this press release that are not historical facts or information may be forward-looking statements. The forward-looking statements in this release are based on information available at the time the statements are made and/or management's belief as of that time with respect to future events and involve risks and uncertainties that could cause actual results and outcomes to be materially different. Important factors that could cause such differences include, but are not limited to, our history of net operating losses and our need for cash to finance our growth; the competition we face; our dependence on our customers' existing broadband connections; differences between our service and traditional phone services, including our 911 service; uncertainties relating to regulation of Voip services; system disruptions or flaws in our technology; our ability to manage our growth; the risk that Voip does not gain broader acceptance; and other factors described in the "Risk Factors" section of our Quarterly Report on Form 10-Q for the period ended June 30, 2006, and in our subsequent periodic reports filed with the SEC. While we may elect to update forward-looking statements at some point in the future, we specifically disclaim any obligation to do so, and therefore, you should not rely on these forward- looking statements as representing our views as of any date subsequent to today.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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