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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

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Vonage VoIP Forum Digest - August 1, 2006

Vonage VoIP Forum Digest

August 1, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

In the news, we'll get the complete scoop on Vonage's quarterly earnings that it reported this morning, find out where you can hear a Webcast about those earnings, catch up on Vonage's stock. and read an interesting account on Vonage's effect on its home base of Holmdel, New Jersey since it relocated there last year. We'll also go over a newly posted Vonage Forum thread about a voice mail light that won't go out even after a Vonage message is retrieved, and a post from a Vonage Forum Member for whom Vonage came thru in a pinch the other day.

In The News

Vonage Announces Financial Results

Vonage today announced results for the quarter ended June 30, 2006. Revenue for the second quarter was a record $143 million, up 141% from $59 million in the year-ago quarter. Net loss for the quarter was $74 million, down 14% from $85 million in the prior quarter. Adjusted loss from operations for the quarter was $60 million, down 18% from $73 million in the prior quarter.

Vonage added 1,005,000 net subscriber lines during the twelve months ended June 30, 2006, including approximately 256,000 during the second quarter, the second highest level of net additions in the Company's history. Vonage ended the second quarter with over 1,853,000 total subscriber lines, an increase of 16% from the prior quarter and 119% above the year-ago level.

Mike Snyder, Vonage CEO, said, "This quarter represents an important milestone for Vonage, as we begin to report our results as a newly public company. We also see this quarter as a key inflection point on our path to profitability. Adjusted loss from operations declined by 18% from the prior quarter even as we continued to make meaningful investments in marketing to achieve continued growth. Total revenue more than doubled from the second quarter of 2005, primarily driven by growth in total subscriber lines and an increase in average revenue per line. At the same time, the direct costs of operating our business -- direct cost of telephony services and cost of goods sold -- remain well in control and in fact, continue to drive scale benefits as we leverage our cost base."

Snyder added, "We anticipate that our adjusted loss from operations will continue to decline over the next six quarters, and based on our current outlook, we believe we will generate adjusted operating profits as early as the first quarter 2008."

Second quarter 2006 revenue grew to $143 million, up 21% from the prior quarter and up 141% from the year-ago quarter. These strong comparisons were primarily driven by subscriber line growth, as well as by an increase in average monthly revenue per line. Total subscriber lines were over 1,853,000 at June 30, 2006, versus 1,597,000 at March 31, 2006 and approximately 848,000 at June 30, 2005. Average monthly revenue per line in the second quarter 2006 was $27.70, an increase of $1.07 from $26.63 in the second quarter 2005.

Improvement in average monthly revenue per line was primarily attributable to the telephony services component, which grew $.62 to $26.40 on a year over year basis. This reflects success in attracting new customers to Vonage's premium calling plans and the introduction of an Emergency 911 Cost Recovery fee. These increases were partially offset by the impact of promotional activity, such as "first month free," and a reduction in the Regulatory Recovery Fee, which occurred simultaneously with the 911 fee.

Second quarter results were also positively impacted by operating leverage benefits as the business realized economies of scale. Direct margin as a percentage of total revenue increased to 62% in the second quarter 2006 versus 55% in the year-ago quarter, with the direct cost of telephony services falling $.42 to $7.52 on a per line basis. Adjusted selling, general and administrative expense ("adjusted SG&A") declined to 40% of total revenue from 56% in the year-ago quarter.

During the second quarter the Company continued to pursue its strategy of investing in marketing for customer acquisition, retention and brand building. Total marketing costs were $90 million in the second quarter 2006, 46% above the year-ago quarter amount of $62 million, and 2% above the prior quarter 2006 amount of $88 million. Marketing costs per gross subscriber line addition were $239 for the second quarter 2006. The comparable amount for the year-ago quarter was $236. Customer premise equipment ("CPE") subsidy, a measure representing the net cost of a Vonage-enabled device per gross subscriber line addition, was down $3.32 to $24.68 for the second quarter 2006 from $28.00 in the year-ago quarter.

Average monthly customer churn for the second quarter 2006 was 2.3% versus 2.1% the prior quarter. The increase was attributable in part to the rapid growth in subscriber lines during the first half of 2006, a period in which approximately 800,000 gross lines were added.

Pre-marketing operating income which is a measure of the net cash flow from telephony services provided by the Company's existing customer base, was $40 million in the second quarter 2006, or 29% of telephony services revenue, versus $7 million, or 11% of telephony services revenue, in the prior year quarter.

For the first time in the Company's history, GAAP net loss in the second quarter 2006 narrowed to $74 million, or ($1.16) per share, from $85 million in the first quarter.

Adjusted loss from operations was $60 million in the second quarter 2006 versus $73 million in the first quarter and $63 million in the second quarter 2005.

Vonage Earnings Webcast Is Archived and Available

Vonage's earnings release is now available on Vonage's Investor Relations website at

Vonage held a Webcast discussion of the quarter's results on this morning at 8:30 AM Eastern Time.

The Webcast was broadcast live through Vonage's Investor Relations website at

Windows Media Player or RealPlayer is required to listen to this Webcast. A replay will be posted today, and will be posted for two weeks. 

Vonage Stock Rises More Than Two Percent 

On Monday on the New York Stock Exchange, Vonage stock closed at $7.09 a share, up 14 cents (+2.01%) from Friday's price of $6.95 a share, and p from a session low of $6.93 a share, and up from a session low of $6.83 a share. Total trading volume for Vonage on Monday amounted to 671,700 shares. 

Once again, our Vonage Stock Forum can be reached from this link.

According to the Middletown, N.J. Courier newspaper, Vonage has added 1,400 jobs into the Holmdel, New Jersey area as well as over $686,000 in annual tax revenue since it moved from Edison last November, and it’s still expanding. That's according to Vonage America President Michael Tribolet.

“We’re the only company growing while others are starting to scale back,” Tribolet said. “It puts us in a great position to pick-up new talent.”

Besides the influx of jobs and tax dollars Vonage has brought to Holmdel, Tribolet also feels that Vonage has a positive effect on local business.

Tribolet  said that many of the Vonage employees use the local shops in Holmdel Village.

Furthermore, Vonage contributes to the local community by participating in chartable works through “Vonations,” which is Vonage’s charitable arm, Tribolet said.

Through Vonations, the Holmdel company has donated to the Multiple Sclerosis Walk, the Trenton Area Soup Kitchen, and even Keansburg’s very own Terry Terrific who routinely holds drives for gift packages for American troops stationed in Iraq and Afghanistan.

Vonations also helps provide phone service to families in need, Tribolet told the newspaper.


On The Vonage Voip Forum

Because Vonage Forum Member dmk1974's voice mail light has been staying on even after he retrieves is Vonage voice mail messages, he decided to start a thread about the bug. He's given this thread the title of, How do I turn off the VM indicator? 

"My Uniden phones have a orange voice-mail indicator on them to let me know when I have a message," dmk1974 explains. "Sometimes, even after I listen to the message, the indicator remains orange. I reconfirm that the message has been completely deleted via the handsets as well as logging into my Vonage account. 

"I can't seem to clear it out if you will," he adds. "Is this a Vonage bug or a Uniden bug?"

"As we've seen many times, this appears to be a Vonage issue," answers fellow Vonage Forum Member navydavy2001. "Suggested fixes are to 1) Always exit voicemail by using the * button 2) Disable and re-enable voicemail from the Vonage Dashboard 3) Reboot phone adapter or 4) Unplug phone base and reconnect. 

"Any one of these or a combination may be necessary," he adds. "I've seen this problem myself quite a bit, and it has been around for some time."

Vonage Forum Member EzCo also joins in with some of his own advice on this.

"If you're still having problems after trying NavyDavy's suggestions, one additional trick that has worked for me in the past is leaving myself a message and deleting it," he advises to dmk1974. "That seems to clear out Vonage's system and they'll stop sending you the MWI signal."

Vonage Forum Member hookbill (who has 11 parrots, hence his Vonage Forum author name) had both a positive and very interesting experience with Vonage the other day. As a result, he put up a thread that he named Vonage Comes Through.

"They're putting in some culverts out on my road and as you can expect they cut a cable line," he writes. "I received two calls almost at once and Vonage transferred them to my wireless phone just fine.

"Just want to point out something positive for a change. I've had Vonage now since December and I'm still pleased with it," he adds.

We've Updated Our Voip Speed Test

I wanted to call your attention to our upgraded Voip Speed Test.

Instead of the simple upload/download test, this one has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.

The advanced report screen has been configured with a "Copy to Clip Board" button so you can easily paste the results in the forums.

I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.

For those of you that are interested in the details behind the results, the following are the tests parameters:

The test is located in Washington DC.

The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.

75,000 bytes is used to calculate the number of supported Voip lines.

Other variables:

Voip lines simulated =1
voip bytes per packet =8
voip simulation seconds =10
voip packets per second =75

If you have any questions about this test, feel free to post them in this thread.

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Wednesday morning with our next edition of the Vonage VoIP Forum Digest, including our popular Vonage Forum Member of the Week feature!!

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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