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Vonage VoIP Forum Digest - May 31, 2006


Vonage VoIP Forum Digest

May 31, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. In the news, we'll catch up on one analyst's prediction that Vonage's stock price could rise to $20 a share in as little six months. We'll also go through a review of Vonage's service. Today we will highlight a Vonage Voip Forum thread on call quality issues, as well as a thread with questions about, and recommendations of, equipment to be used with Vonage.



In The News

Vonage Closes At $12.50, But Analyst Sees A Rise To $20

On Tuesday on the New York Stock Exchange, Vonage stock closed at $12.50 a share. Total trading volume for Vonage Tuesday was 13,175,400 shares. The NYSE was closed on Monday in observance of Memorial Day.

Despite the stock price decline, Albert Lin, an analyst with American Technology Research, tells the New York Times today that he thinks Vonage shares could rise to $20 in as soon as six months because its costs of finding new customers was relatively low.

Lin added that in his opinion, Vonage could become a "tremendous acquisition target."

Columnist Tries Vonage, And Is Impressed

Vanessa Ho of PC World Canada writes positively about her experiences trying out the Vonage service. 

"Last year, I had the opportunity to test Vonage Canada's unlimited VoIP service for one month. For $39.95 a month, customers would get unlimited calls anywhere in Canada , the US and Puerto Rico . Customers also get features such as voicemail, caller ID, call waiting, call forwarding and 3-way calling," Ho writes. "To get something comparable with traditional phone carriers like Rogers Home Phone would cost customers about $41.95 a month. Plus long distance!

"And it's exactly the unlimited long distance which makes Voip so attractive to most users," she adds. "For me, the majority of my phone calls are outside the Greater Toronto Area, so anything to cut down my long distance bill is always worth a look."

"Setting up the system was fairly straight forward. I simply connected the Ethernet router provided by Vonage to my internet connection and then connected my telephone handset to the router," Ho explains. She adds that although she had some concerns about 911 dialing, "Vonage does offer a form of 911 service that directs your call to a national emergency call centre which, in turn, transfers you to the nearest emergency response center. 

"Although this process sounds quite time consuming in an emergency situation, Roberta Fox, senior analyst with Fox Group Consulting in Mount Albert, Ontario, says that this is just a short term technology problem that can be fixed, adding that people don't call 911 on a regular basis, which means it shouldn't be a barrier to getting VoIP," Ho writes.

On The Vonage Voip Forum

Vonage Forum Member shahtech defines his issue in a new thread that he's entitled, Caller can hear me, but I cannot hear the caller.

He writes that within the past 3 days, he has been experiencing several issues with his Vonage line, including frequent dropped calls, as well as calls where the caller can hear him but he cannot hear the caller.

Then shahtech posts his testyourvoip results.

Shahtech gets a review of his testyourvoip results from current Vonage Forum Member of the Week Steve48

"Your packet discards, particularly on the uplink, are too high," Steve48 points out. He suggests that shahtech try plugging his computer directly into hismodem and repeating the test. 

"If the results don't improve substantially," adds Steve48, "then you have a problem with your internet service that needs to be discussed with your ISP."

New Vonage Forum Member RedKing is thinking of starting up Vonage service. He's looking for some equipment recommendations, so he has started a thread called Help me choose the right devices.

"I am looking for advice choosing the right devices before I order Vonage," RedKing writes. "Basically I have a wireless network at home, with broadband provided by Adelphia. I have 2 PC's and a wireless printer in my environment. I want to have 4 cordless phones and the ability for my Direct TV DVR to dial out. I do not mind swapping out my current D Link wireless router as good phone quality is my primary concern. 

Then RedKing adds that while he spoke with Vonage Customer Service and found them pleasant, he wanted to get some objective advice from Vonage customers who are Members of the Vonage Forum. 

Vonage Forum Member Blakadher got right back to RedKing with a very informative reply.

"I have a similar setup to you (minus the DirectTV) and here's what I ended up doing," Blakadher writes.

  • I opted for the Linksys RTP300
  • I hung the RTP300 off the back of my existing wireless router and use it as an ATA only - forget that it's even a route
  • I have a Uniden Tru-8885 phone (base + 2 handsets, expandable, 5.8GHz)

"Call quality has been fine, better than I expected really (although I had low expectations going in)," adds Blakadher. "The only place you might experience some trouble is with your DirectTV system. You can check the Fax-TiVo-Alarms forum for more info on that. My personal recommendation is to avoid the 2.4GHz cordless phones as they can interfere with the wireless network."

Check Out Our Fax, TiVo, Alarms Forum

Since Blakadher advised RedKing to check the Fax-TiVo-Alarms Forum for more info on his question, I thought I would once again spotlight that Forum in today's Digest.

Do you use your Vonage connection to send or receive faxes, call the TiVo service for updates, or perhaps most important of all, automatically call your home security service? 

Well, if you have questions on issues relating to these needs, you should go to our Fax, TiVo and Alarms Forum. Here's where you can research your issue, or even make a post with your question or questions. This growing section of the Vonage Forum's picked up their 3,000th post earlier this month. Here's the link.

Have An Idea for Vonage? Submit It To Our Voip Feature Wish List!

Reading the gist of what mharvey just wrote gave me the idea to point out a section of the Vonage Forum called VoIP Feature Wish List. Here is where you can make suggestions for features that you would like Vonage to add to their services. 

I have just checked this area, and here are the four threads that: a) have more than 1,000 page views, and b) have received at least one new post in the last couple of months.

These threads (and links to them are) Anonymous call rejection, No call blocking?, Do Not Disturb, and Caller ID name.

Although the Vonage Forums are completely independent of Vonage the company, is no way endorsed, sponsored, provided, owned or otherwise controlled by Vonage, I do know for a fact that Vonage folks read the Forums. Who knows- maybe they will add your idea!

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Thursday morning with our next edition of the Vonage VoIP Forum Digest,!!




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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