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Vonage Equips Over 70 New Counties With E911 in Less Than Three Weeks

Vonage Press ReleasesVonage and PSAPs Continue Working Together to Turn Up E911 for Customers Across the U.S.

HOLMDEL, N.J., May 11 /PRNewswire/ -- Vonage America Inc., a subsidiary of Vonage Holdings Corp., a leading Internet telephony provider, today announced that it has been continuing to roll Enhanced 911 (E911) service -- to large and small cities across the U.S.

For the past six months, Vonage has been turning up on average over 112 calling centers in more than 45 new counties each week. In less than three weeks, Vonage has equipped an additional 200 locally-run emergency call centers, in over 70 counties, with E911 -. bringing the total number of calling centers with emergency 911 service to over 4500.

In June, the FCC gave Vonage, and all Internet-based phone service companies, 120 days to create an E911 system from scratch, and provide all of its customers, wherever they are in the U.S., with E911 service. In that amount of time, Vonage worked closely with local 911 centers, also known as Public Safety Answering Points (PSAPs), across the country to turn on E911 for as many customers as it could. Currently, Vonage continues to test and turn up new PSAPs, which are VoIP-ready every day and will continue to do so until Vonage customers have access to E911.

"In just the past month we have turned on E911 service in over 690 PSAPs and 175 counties," said Jeffrey A. Citron, Vonage's chairman and chief strategist. "Vonage will continue to work with the FCC, regulators, Congress and public safety until PSAPs across the nation are equipped with E911."

Since April 18th, Vonage has added the following counties to its list of those with E911 capabilities -- bringing the total number of calling centers with emergency 911 service to over 4500.


    * In the event Vonage is unable to connect to the 911 system or for
      customers who are using mobile devices such as Wi-Fi phones or
      softclients, Vonage offers a national emergency call center which
      enables customers to get local help when they need it.

    STATE                 COUNTIES          FCC ID -- 'PSAP IDENTIFIER'
    Alabama               Colbert                    159
    Alabama               De Kalb                    170
    Alabama               Jefferson                  247, 281, 197
    Alabama               Lawrence                   221
    Alabama               Montgomery                 244
    Alabama               Russell                    263
    Alabama               St. Clair                  267
    Arizona               Coconino                   428
    Arkansas              Carroll                    317
    Arkansas              Clark                      289
    California            Orange                     1043
    California            Riverside                  551
    Colorado              Prowers                    1248
    Florida               Hendry                     1527
    Georgia               Clarke                     1695
    Georgia               Cobb                       1847
    Georgia               De Kalb                    1742, 1743
    Georgia               Elbert                     1753
    Georgia               Fulton                     1841
    Georgia               Floyd                      1760
    Georgia               Gordon                     1772
    Georgia               Haralson                   1779
    Georgia               Newton                     1822
    Idaho                 Canyon                     2082
    Illinois              Boone                      2129
    Illinois              Cook                       2116, 2252
    Illinois              De Kalb                    2192
    Illinois              Ford                       2224
    Illinois              McLean                     2332
    Illinois              Perry                      4945
    Illinois              Piatt                      2388
    Indiana               Decatur                    2541
    Indiana               Elkhart                    2549, 2548
    Indiana               Floyd                      2629
    Indiana               Hancock                    2565
    Indiana               Ripley                     2655
    Indiana               Vermillion                 2682
    Kansas                Ellis                      2729
    Kansas                Ellsworth                  2731
    Kansas                Finney                     2738
    Kansas                Ottawa                     2803
    Kansas                Republic                   2815
    Kansas                Thomas                     2846
    Kentucky              Christian                  2930
    Kentucky              Muhlenberg                 2998
    Kentucky              Oldham                     304
    Louisiana             Caddo                      3059
    Louisiana             Ouachita                   3104
    Louisiana             St. Charles                3124
    Michigan              Macomb                     3574
    Michigan              Sanilac                    3550
    Michigan              Wayne                      3534
    Minnesota             Winona                     3738
    Minnesota             Hennepin                   3636
    Mississippi           De Soto                    4012, 3996
    Mississippi           Union                      4100
    Missouri              Johnson                    3833
    Nebraska              Merrick                    4626
    Nebraska              Furnas                     4594
    New Jersey            Middlesex                  4816
    New Jersey            Morris                     4795
    New Jersey            Union                      4887, 4887
    New Mexico            Luna                       4933
    New Mexico            McKinley                   4935
    New Mexico            Roosevelt                  4945
    New Mexico            Taos                       4951
    New York              Delaware                   5064
    New York              Rockland                   5167
    New York              Seneca                     5200
    North Carolina        Cleveland                  4318
    North Carolina        Cabarrus                   4204
    North Carolina        Guilford                   4302
    North Carolina        Robeson                    4419
    North Carolina        Union                      4464
    North Carolina        Watauga                    4474
    North Dakota          Grand Forks                4512
    Ohio                  Brown                      5273
    Ohio                  Cuyahoga                   5251, 5252, 5263, 5267,
                                                     5269, 5283, 5299, 5300,
                                                     5328, 5333, 5343, 5390,
                                                     5402, 5255, 5256, 5266,
                                                     5271, 5289, 5313, 5344,
                                                     5364, 5376, 5408, 5415,
                                                     5426, 5448, 5450, 5416,
                                                     5445, 5454, 5465, 5449
    Ohio                  Lake                       5389, 5420, 5389, 5324,
                                                     5387, 5560, 5565
    Ohio                  Lucas                      5525
    Ohio                  Sandusky                   5338
    Ohio                  Wood                       5567
    Oklahoma              Kay                        5714
    Oklahoma              Creek                      5726
    Pennsylvania          Allegheny                  5849
    Pennsylvania          Schuylkill                 5923
    South Carolina        Bamberg                    6023
    South Carolina        Charleston                 6034, 6087, 6069
    South Carolina        Clarendon                  6041
    South Carolina        Colleton                   6044
    Tennessee             Carroll                    6219
    Tennessee             Dyer                       7990
    Tennessee             Fayette                    6248
    Tennessee             Haywood                    6268
    Tennessee             Montgomery                 6317
    Tennessee             Rutherford                 6345
    Tennessee             Shelby                     6355, 6355
    Tennessee             Smith                      6357
    Tennessee             Sullivan                   6364
    Tennessee             Sumner                     6366
    Texas                 Dallas                     6524
    Texas                 Grant                      6900
    Texas                 Hempstead                  6947
    Texas                 Hidalgo                    6645, 6645
    Texas                 Kaufman                    6689, 6688, 6939
    Texas                 Martin                     6755
    Texas                 Rockwall                   6867
    Texas                 Schleicher                 6892
    Texas                 Smith                      6734
    Texas                 Sutton                     6931
    Texas                 Tarrant                    6795
    Texas                 Val Verde                  6534
    Texas                 Waller                     6457
    Utah                  Davis                      7040
    Utah                  Utah                       7061
    Virginia              Montgomery                 7088
    Virginia              Powhatan                   7184
    Virginia              Roanoke                    7217
    Virginia              Surry                      7212
    Virginia              Sussex                     7213
    Washington            Adams                      7243
    Washington            Franklin                   7276
    Washington            Island                     7283
    Washington            Lincoln                    7304
    Washington            King                       7245
    Washington            Pend Oreille               7329
    Washington            Yakima                     7386
    West Virginia         Cabell                     7548
    West Virginia         Greenbrier                 7555
    West Virginia         Monongalia                 7573
    West Virginia         Upshur                     7599
    Wisconsin             Milwaukee                  7429
    Wisconsin             Washington                 7527
    Wyoming               Carbon                     7646
    Wyoming               Fremont                    7624
    Wyoming               Laramie                    7643
    Wyoming               Sheridan                   7650

    About Vonage

Vonage is a pioneer in the Internet telephony industry. The award winning Vonage® service is sold on the web and through national retailers. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. For more information about Vonage's products and services, please visit or call 1-VONAGE-HELP. Vonage® is a registered trademark of Vonage Marketing, a subsidiary of Vonage Holdings Corp.

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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