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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

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Vonage VoIP Forum Digest - May 1, 2006

Vonage VoIP Forum Digest

May 1, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest.

Lots of news today, so here we go.

In the news, we'll look at the fact that depending on where you live, Vonage may start collecting sales tax on your service. Vonage has a new corporate logo. As we will read, Vonage is anticipating raising $530 million when it officially goes public. We'll also look at  two Vonage Forum threads, each about different types of connection-related issues. And today being Monday, we'll meet this week's Vonage Forum Member of the Week. 

In The News

Depending On Where You Live, Vonage May Start Collecting Sales Tax

Vonage said that starting today or shortly thereafter, Vonage will begin charging sales tax to Vonage customers in several states across the US. Some state and local governments are requiring we assess sales taxes on your Vonage service. These charges may be a flat fee or a percentage of your Vonage charges and may change from time to time without notice.

Vonage Has New Logo

Vonage, the company, has a new logo. If you go to any page on the Vonage site (, you will be able to see it. This would be a good time to point out once again that our site, the Vonage Forums, is exclusively owned & operated by 4Sight Media LLC & is no way endorsed, sponsored, provided, owned or otherwise controlled by Vonage.

Vonage Now Expects To Raise $530 Million In Going Public

On Friday Vonage more than doubled the amount it expects to raise in its IPO (Initial Public Offering). In February ,when they announced they would go public Vonage said it expected to sell shares worth $250 million. But on Friday they said in a filing with the Securities and Exchange Commission that the company plans to sell 31.25 million shares at $16 to $18 each. That represents 20 percent of the company’s stock, and puts the total value of the offering at $530 million.

Vonage estimated those numbers partly on the strength of it having more than  1.6 million subscribers on April 1. That indicated an addition of 328,000 customers in the first quarter, the company’s strongest ever and a reversal the trend of slowing additions, according to Stephan Beckert, who is an analyst at the research firm TeleGeography.

"It’s such a huge increase in subscriber growth, it’s kind of shocking," Beckert said. 

After underwriting fees, Vonage expects to raise $494 million from the IPO. But if the offering does well, underwriters will have the option to buy an additional 4.7 million shares. That could raise the IPO value by about $80 million.

Vonage plans to list on the New York Stock Exchange under the symbol "VG." The stock should go on sale within a couple of months.


On The Vonage Voip Forum

On a new Vonage Forum thread entitled Can't surf and use the phone at same time, new Vonage Forum Member mike0905 explains his frustration.

"I have DSL with a linksys WRT54G Wireless-G Router with a Vonage RTP300 adaptor behind it, with a hawking broadband booster. The voice sounds good both ways, the only problem I have now is I can't surf the net while I'm on the phone," he writes. "The (Internet) cuts off when I'm on the phone, once I turn off the phone I can surf the (Internet) again."

Mike0905 then adds the results of his test, and returns for a follow-up post with these additional details: "I just unhooked the Hawking Booster and I still can't surf the web and talk on the phone at the same time. It must be the Linksys 54G router that I just bought today."

Less than 25 minutes after mike0905's second post in that thread, Vonage Forum Member Yaztromo starts a posts with some questions for mike0905. 

"Are you using a wireless phone in the 2.4Ghz band by any chance?," he asks mike0905. "If you are, it's your wireless phones use of the same wireless spectrum as your router that is the problem.

"The only solution to this," adds Yaztromo, "is to either use a corded phone instead, or buy a new phone that works on a different frequency (like one of the 5.xGhz models)."

Then mike0905 comes back and posts, that he switched to a corded phone and he still couldn't talk and surf, but he called Vonage customer support and they made me put the RTP300 in front of the linksys WT54G v.5 and it worked. 

On a new Vonage Forum thread entitled Vonage Second Line -- Can't Convert to Virtual!, new Vonage Forum Member barik discusses his frustrations trying to do what he named the thread he opened after.

"I called customer service and it looks like Vonage can't or won't convert a second phone line to a virtual line. I no longer use most of the minutes on the second phone line, so I was hoping that I could simply turn it into a virtual line to avoid having to tell everyone a new phone number," barik writes. "So it looks like my options are to keep paying the bill for it or cancel the line altogether. 

"I don't see why they can't simply change a phone number from one type to another," adds barik, whose name actually is Titus.

Vonage Forum Member Pepperoni has a suggestion for barik. 

"Record a message giving the new number and let it run for a couple months," Pepperoni recommends. "Everyone who calls regularly will get the new number.

Next, trekologer beams down with some more advice for barik.

"If you change the phone number of that line, you have the option to keep the old number as a virtual number, either permanently (for a 4.99/month recurring charge) or for free for 7 days (the third option is to not keep the number at all)," he points out. "So you can change the number on that line, keep the old number as a virtual number, and then have the line disconnected. Keep in mind that there may be a line disconnection charge."

After reading trekologer's tip, barik comes back with a follow-up post.

"I thought about doing this after I saw it on the Vonage admin interface," he writes. "I will probably end up doing this, though I don't see why the Vonage technical support could not do this for me." 

Then barik writes, "thanks for the information."

It seems like a day never goes by here on the Vonage Forum where someone doesn't go to the "sticky" post at the top of this Forum, see the type of information it specifies that you supply, make a follow-up post with that info, and then get help that resolves your problem.

That sticky post is What to post when having technical trouble with Vonage..... and it is written by Vonage Forum Member Trowski. Although that post was originally made more than nine months ago, it has received more than 9,000 page views. Far more important than that, it is the "gift that keeps on giving" for so many of you Members. And besides being author of that post, Trowski had a good week posting his always knowledgeable advice. So with that in mind, Trowski is our Vonage Forum Member of the Week. To review some of Trowski's more recent posts, click this link.

And in keeping with Trowski getting Vonage Forum Member of the Week, let us take a look at the sticky post that, well, "made him famous."

What Info To Post When You Are Having Tech Problems

In the thread Can't surf and use the phone at same time, mike0905 was able to get some detailed advice after he posted a thread with his testyourvoip results. In fact, a good number of threads and posts on the Vonage Forum are devoted to a technical issue a Forum Member is having with their Vonage service, and questions as to what is causing the problem and how it can be fixed. Being able to provide such solutions is a major reason why we are here.

We have many knowledgeable Vonage Forum members who repeatedly have jumped in and provided advice that has led to solutions. Generally, the best way for them to help you is if you provide as much information as you can about your setup and the nature of the problem you are having.

This past summer, one of those knowledgeable and always Vonage Forum Members actually started a thread advising what info you should provide when you start a thread that asks for help with a Vonage-related issue. Trowski's thread is called What to post when having technical trouble with Vonage..... I liked his points so much that I have made this thread a "sticky," which means it appears at the top of the Vonage Voip Forum thread list you see when you go to

Here's what Trowski advises that you post:

1. Your location
2. Your ISP name and type (cable, DSL, wireless etc)
3. Upload and download speeds
4. Modem make and model
5. Type of Vonage adapter used i.e. RT31P2 or PAP2
6. Setup of Network i.e. Modem---->Vonage Adapter-->PC
7. Issue you are experiencing i.e. dropped calls, choppy audio etc
8. DETAILED results from with a test call to Boston.

"This will help you get the answers/resolution faster if you can post that first....," he writes.

And I added, "that a detailed title is very important, one that does not have the words: "Please", "Help" or "Vonage" in it. And if you haven't already done so, please take a minute to read the forum rules prior to posting for the first time." 

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Tuesday morning with our next edition of the Vonage VoIP Forum Digest !!

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