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Vonage VoIP Forum Digest - April 14 - 16, 2006

Vonage VoIP Forum Digest

April 14, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

In the news, we'll see how much Vonage spent on Internet advertising last month. Today is Friday, the day for our popular In The Blogs Feature. We'll also go over a Vonage Voip Forum thread about what might be causing the problem with choppy Vonage audio one user is experiencing.

In The News

Vonage Is Leading Internet Advertiser in March 

According to marketing research and survey firm Nielsen/NetRatings, Vonage was the top-spending advertiser on the Internet, spending an estimated $37,256,300 on ads in March. Those ads got them more than 16 billion impressions. Every time a website shows an ad- even if the ad is not read- that counts as an impression.

Vonage's nearest telecom competitor for Internet ad expenses was Verizon, which Nielsen/NetRatings estimates spent $20,994,200 in March. That put Verizon third, behind U.K.-based e-commerce site GUS.

In The Blogs

We read about 15 Voip and IP-telephony-related Weblogs. Some we read more than others, but we enjoy most of them. Face it, bloggers are opinion-shapers. So today, we are going to give you a round-up of what the blogs we read have recently said about Vonage recently.

Here's what the Voip bloggers have been writing about:

On David Isenberg's, he has made two post that link to keynote speeches given at the Frredom2Connect conference by former FCC chairman Reed Hundt, who would like to see rules enacted that ensure that large broadband service providers do not block or slow down access to competitive services like Vonage. He also links to the keynote given by another former FCC chairman, Michael Powell, whose views differ somewhat with his FCC Chair predecessor .

Preston Gralla of Networking Pipeline thinks that some of the Internet companies that broadband providers are threatening to charge for carrying their services are making plans to build what would in effect be "their own Internet." 

Jeff Pulver of posts links to a petition he and some associates submitted to the FCC last Month that promotes the use of Voip for emergency communications- such as might be necessary if another Hurricane Katrina hits.  

Om Malik of Om Malik's Broadband Blog writes about why he would like broadband access- which although he doesn't point it out specifically is necessary for use of Vonage- to not necessarily be faster, but less expensive. Hey, Om, how about both? 

Tom Keating of VoIP Blog doesn't write about Vonage this week but last week he wrote this about a Vonage-compatible product: "If you're looking for a good expandable (up to 10 handsets) phone system with integrated answering machine, 100 memory phone book, distinctive ring by CallerID, and a plethora of other advanced features, then the Uniden 5.8GHz TRU8885-2 phone system might just be for you!"

Mark Evans of the Telecom .. and Tech blog (he's from Canada, which is a northern country, and writes more posts about telecom and tech) doesn't write about Vonage this week, but he recently wrote that he isn't happy that the Canadian Radio and Television Commission failure to take strong action on telecom deregulation.

Russell Shaw of the ZDNet IP Telephony blog writes about net neutrality, and his ideas that if you believe strongly in the concept, you might want to consider which politicians have come out for it, and who has opposed it. He also describes some of the challenges for VoIP-delivered E911, as discussed at the CTIA Wireless Show Mobile Voip Conference he attended last week.

Paul Kapustka of the Paul Kapustka blog endorses Jeff Pulver's emergency services petition to the FCC, which we've described above. 

Ken Camp of the Realtime-VoIP also endorses Pulver's petition, and also has an interesting and quite technical post in which he describes some issues surrounding Voip audio. 

Andy Abramson of VoIP Watch also back's Pulver's petition. Additionally, he links to a post by blogger James Enck that mentions Vonage is doing direct marketing in the U.K. Here's a link to Enck's post.

Rich Tehrani of VoIP Blog includes an excerpt from an interview he did in the Charlotte Observer newspaper, in which he is quoted as saying that Voip is going mainstream. I happen to think Rich is right. 

Cynthia Brumfield of IP Democracy quotes from a Los Angeles Times article in which Jeff Pulver's strong views backing net neutrality are included. 

On Ted Wallingford's The VoIP Weblog, he writes that he was interviewed about Voip in his local newspaper just outside Cleveland, Ohio. Congrats, Ted.

One of my favorite new blogs is written by Jack Decker. In his Michigan Telephone, Voip and Broadband Blog (which isn't limited to Michigan-related telecom issues, by the way), he writes that because some people consider VoIP services kind of complicated to set up, he's written an article on his site entitled "How To Distribute Voip Throughout A Home." Great article. Here's the link.

From time to time, we like to feature interesting and entertaining posts from Blogs that are not necessarily about VoIP, but mention Vonage. On a new blog I just found called Barb's Blog, Barb writes she is disgusted with her current phone provider, and all the red-tape runaround that she is getting because she has moved and needs phone service at her new address. She writes that as soon as Comcast connects her to high-speed Internet access, "I'm going to the Vonage website and ordering the package to start up my phone service which should be to me within 5 business days. Also for those of you who have no clue what Vonage is, it's a phone service provider that works over a high speed internet connection and it is only 24.99 a month for UNLIMITED calls anywhere in the USA. AT&T couldn't beat that deal if they tried." Note: that post contains some pretty darn salty language. You might want to consider that if you are offended by certain words.

On The Vonage Voip Forum

On a new Vonage Forum thread called Intermittent choppy audio, new Vonage Forum Member ppsibley sounds frustrated.

Noting that he has been a satisfied Vonage customer for 15 months, ppsibley then describes the problems he has been having for the last couple of weeks.

""Since roughly March 30th, I have experienced choppy audio during every call. The distortion only lasts about 1-3 seconds, then clears up," he writes. "But, it repeats often during the call, usually every 1-5 minutes."

PPsibley adds that he has been doing some troubleshooting, which has involved swapping out Linksys gateway router with another Linksys (older version) that he had laying around and had his ISP come to the house and run checks on the entire line out to the curb. "They even pulled a new, dedicated cable from the junction box on the side of my house to my cable modem," he writes.

"When this failed, they pulled a new temp. coax from their main box across the street, over my front lawn, through the front door into my cable modem - same problem," ppsibley adds.

Next, ppsibley provides the result of the testyourvoip test that is described in the Vonage Voip Forum sticky post entitled, What to post when having technical trouble with Vonage.

Two very experienced Vonage Forum Members have looked at ppsibley's testyourvoip results. Both see problems.

'Your Voip test call results are terrible," Steve48 writes. "Try connecting your computer directly to your modem, i.e., temporarily remove the router, and repeat the test. 

Steve adds that if the tests of both results are about the same- something he suspects will happen- then the problem will be with ppsibley's ISP. "I include your modem as being your ISP's responsibility," he writes.

"I agree with Steve," NateHoy writes. "Your Voip test (which is NOT done from the Vonage site, is a different company entirely) came out awful.

"My first suspicion is your modem," NateHoy adds. "Maybe it's just me, but I am strongly suspicious 'off brand' modems, and I never buy any technology from a company with the word 'scientific' in their name."

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Monday morning with our next edition of the Vonage VoIP Forum Digest, including our Member of the Week feature!!

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