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Vonage VoIP Forum Digest - March 31 - April 2, 2006

Vonage VoIP Forum Digest

March 31, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

First, I have some great news. Yesterday afternoon, around 2 p.m. Eastern Time, we got our 20 millionth page view since the Vonage Forum started three years ago. Every time you click on a page here, that's another page view. Hey, keep it up!  

In the news, we'll see how many subscriber lines Vonage has, and learn about a new Vonage subscriber survey that I hear is making the rounds. Today is Friday, the day for our popular In The Blogs Feature. We'll also go over an Vonage Voip Forum thread about modem problems associated with a reader's Vonage service.. And finally, we'll tell you about how you can "Digg" what you read on the Vonage Forum.

In The News

Vonage Passes The One-Million E911 Subscriber Line Mark

Vonage has announced that more than one million subscriber lines now have Enhanced 911 (E911)* service - a feature that automatically associates a physical address with the calling party's telephone number.

In June, the FCC gave Vonage, and all Internet-based phone service companies, 120 days to create an E911 system from scratch, and provide all of its customers, wherever they are in the U.S., with E911 service. In that amount of time, Vonage worked closely with local 911 centers, also known as Public Safety Answering Points (PSAPs), across the country to turn on E911 for as many customers as it could. Currently, Vonage continues to test and turn up new PSAPs which are VoIP-ready every day and will continue to do so until Vonage customers have access to E911.

"With one million subscriber lines turned up with E911 service in just 9 months, Vonage is leading the fastest nomadic E911 deployment in telecommunications history," says Jeffrey Citron, Vonage's chairman and chief strategist. "Our goal is to get every Vonage customer help when they need it and we will not stop working with the FCC, regulators, Congress and PSAPs until there is equal access to E911 for Vonage's customers."

In the event Vonage is unable to connect to the 911 system or for customers who are using mobile devices such as Wi-Fi phones or soft clients, Vonage offers a national emergency call center which enables customers to get local help when they need it.

Vonage User Survey Being Distributed

Several friends told me yesterday they received a Vonage Technology questionnaire from Harris Interactive. I got sent a link to the survey, which is legit, by the way. Because the survey contents are confidential I can't repeat many details here, except to say that it has some questions about your Internet connection, and how you use your Vonage service, when you make the most calls, etc. The survey should take about 10 minutes to complete.

In The Blogs

We read about 15 Voip and IP-telephony-related Weblogs. Some we read more than others, but we enjoy most of them. Face it, bloggers are opinion-shapers. So today, we are going to give you a round-up of what the blogs we read have recently said about Vonage recently.

Here's what the Voip bloggers have been writing about:

On David Isenberg's, he writes about the Frredom2Connect conference this coming week, when many prominent speakers will give their view on how to ensure that large broadband service providers do not block or slow down access to competitive services like Vonage. 

David Greenfield of Networking Pipeline writes about some Vonage connection issues he experienced recently. 

Jeff Pulver of posts lots of his perspectives about his net neutrality views. Supported by Vonage, net neutrality would require broadband Internet service providers to not slow down or block access to services that compete with their own.

Om Malik of Om Malik's Broadband Blog writes that he doesn't agree with a report on CNN Money that quotes an analyst saying Vonage might be a good company for Qwest to purchase. 

Tom Keating of VoIP Blog writes about Vonage's announcement earlier this week that 70% of their U.S. subscribers have Enhanced 911 access. Tom also has linked to a CNET article that says that Vonage is way superior to Skype. Here's a link to that article.

Mark Evans of the Telecom .. and Tech blog (he's from Canada, which is a northern country, and writes more posts about telecom and tech) writes about net neutrality in Canada, and what the key issues are there.

Russell Shaw of the ZDNet IP Telephony blog has a couple of posts about net neutrality, including one that reveals that an influential Congressman who doesn't think net neutrality rules are necessary has received lots of campaign contributions from Vonage competitors who might find net neutrality rules not in their best interest. He's also linked to a Vonage Forum post in which a Forum Member told him that Comcast's VoIP service wasn't too good, and Vonage was the best. Here's the link to Russ' post.

Paul Kapustka of the Paul Kapustka blog writes about Vonage chairman Jeffrey Citron's Congressional testimony this week about net neutrality. "Still one of the best speakers network neutrality proponents have, Citron is getting to be an ace at this hearings game, never backing down, never unsure of his answers," Paul writes. "He's also learned what matters to Congress, spending most of his time talking about E-911 services, and why the bill needs to ensure that the Verizons and the AT&Ts give Vonage access to PSAP infrastructure... sounds reasonable, not whiny, never even says network neutrality anymore." 

Bruce Stewart of the new O'Reilly Emerging Telephony Blog writes about the forthcoming Freedom To Connect conference Jeff Pulver and David Isenberg are doing in Washington, D.C. on April 3-4. 

Andy Abramson of VoIP Watch links to a post by another blogger, Alex Saunders, who doesn't think Vonage wants to sell themselves to a competitor right now.

Rich Tehrani of VoIP Blog writes that he doesn't see current Federal Communications Commission chairman Kevin Martin supporting net neutrality. He also has several posts about Voip peering. 

Cynthia Brumfield of IP Democracy writes that AT&T chairman Ed Whitacre doesn't believe net neutrality laws are necessary.

On Ted Wallingford's The VoIP Weblog, he calls telcos that compete with Vonage "non-innovating, spoiled-brat, grandfathered, tariffed, unsure-how-to-profit-on-their-own bureaucracies." Gotta hand it to Ted, he always says what is on his mind.

One of my favorite new blogs is written by Jack Decker. In his Michigan Telephone, Voip and Broadband Blog (which isn't limited to Michigan-related telecom issues, by the way). Jack writes that he is skeptical of service "bundles" being sold by some telephone and cable companies that offer VoIP services which compete with Vonage. Although those companies market those bundles (tv, mobile, cable, along with VoIP) as money-savers, Jack has his doubts. 

From time to time, we like to feature interesting and entertaining posts from Blogs that are not necessarily about VoIP, but mention Vonage. On a new MySpace blog I just found with the hilarious title (I am NOT making this up) called "I'm every cliché, but I simply do it best,"  blogger Erica completes a 50-question Q and A. To Question Number 3, "what are you listening to right now," Erica answers "a Vonage commercial."  Well, Erica, tell you what. If you want to watch Vonage commercials, we have them archived here on the Vonage Forum at:

Speaking of....

On The Vonage Voip Forum

On a new Vonage Forum thread called Modem Issue, new Vonage Forum Member sierrdx explains the problem.

"I just got Vonage and so far I love it but I just discovered a problem. Phone and FAX service is working perfectly but today I ran into a problem when tried to dial into a RAS server from my computer," he writes. "It made the connection but was never able to finalize the connection and crapped out. I then plugged back into my still live analog line and I made the connection fine so I know problem is not with my PC or modem. What gives?"

Vonage Forum Member scerruti, who is closing in on 1,000 posts, offers some of his always expert pointers.

"Vonage will not support modem calls at full speed, this is a limitation of the SIP protocols that Vonage uses to carry voice traffic," he explains.

Then scerruti advises sierrdx to make sure he is  using the highest quality setting. He points out this can sometimes be achieved by dialing *99 before the call but can always be set on the website.

"You will need to cap your modem speed, you can try different speeds until something works," scerruti adds." I suggest starting at 14.4 and working your way up as long as you get clean connections."

Finally, scerruti writes that sierrdx will have to check with his corporate IT department to ensure their modems will function at lower speeds.

Can You Digg It?

Digg is a free technology news website that lets you recommend articles you think others would be interested in. Digg, users submit stories for review, but rather than allow an editor to decide which stories go on the homepage, the users do.

According to Digg, "once a story is submitted by a user it is instantly posted in the digg area queue. This is a temporary holding place where stories wait to be promoted to the homepage. To help promote stories to the homepage, simply visit the digg area and digg stories you think are cool. Once a story has received enough diggs, it is instantly promoted. Should the story not receive enough diggs, or is reported, it eventually falls out of the digg area queue. Digg works because a large group of people actively promote good stories to the homepage. Since this site's content is user-driven, it is up to YOU to contribute.

If you found today's issue of the: Vonage Forum Daily Digest Interesting; then Please Digg it!

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Monday morning with our next edition of the Vonage VoIP Forum Digest, including our Member of the Week feature!!

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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