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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months




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Talk Can Be Cheaper via the Internet


Vonage In Print News



March 19, 2006

By Deb Gruver

For Wes Brown, the decision to switch from traditional phone service to Internet-based telephone service was a no-brainer.

"I'm a computer nerd for a living, so I'm always ready to try new technology," said Brown, an information technology manager for a Wichita bank.

Brown signed up with Vonage, the leading Voice over Internet Protocol provider, in May 2004.

But he didn't do so just to satiate his appetite for a new toy. VoIP, as it's called, saves him $25 to $30 a month. It requires a broadband Internet connection such as high-speed cable or DSL.

A cheaper phone bill and more features than regular phone service are two of the biggest draws of VoIP, a growing industry. A Consumer Reports study earlier this year said 80 percent of Voip users surveyed said they saved at least $20 a month on phone service, and 34 percent said they saved $40 or more a month.

Telephia, a San Francisco market research firm, said last week that 3.9 million U.S. households were using Voip as of January.

The technology is growing in Wichita as well.

SunRocket, a Voip provider, began serving the Wichita area last week. Vonage and SunRocket are the top two Voip providers in the country.

Consumer Reports recently surveyed Voip users who had been using the technology for a year or less. The magazine says most were highly satisfied with VoIP.

But Consumer Reports also urged its readers to keep a corded phone and a no-frills land line for emergencies.

If you are considering VoIP, you need to know that the service won't work if your Internet connection is down, or if you lose power. You can purchase a special battery that will give you a few hours of talk time, but when your Internet is down, so is your Voip service -- no matter what.

Other concerns are call quality and potential problems with 911 service.

Setup, sound issues

Brown said setting up his Voip service was easy.

Installation involves an adapter between the phone and broadband connection. Consumers can use regular telephones.

"I think a lot of people have a misconception that you have to be sitting at your computer with a microphone in your ear," said Brian Lustig, a spokesman for SunRocket.

SunRocket calls its adapter a "gizmo." The customer plugs a DSL or cable modem into the gizmo, and then from the gizmo one line goes to the computer and the other to a phone.

Brown said installation of his Vonage system was pretty straightforward.

So was registering his address for 911 purposes.

"When I moved, I logged into my account, changed my address in the 911 feature and that was it," he said.

Brown has lost his Internet service about three times in the two years he's had VoIP. He also has a cell phone as a backup.

"I have it set up to automatically forward to my cell phone, so I never miss a call," he said.

Vonage, which started offering Voip in April 2002, has 1.5 million lines nationwide, including 5,000 in Wichita. SunRocket launched service nationwide about 15 months ago and is on target to have 100,000 customers by the end of April, Lustig said. It started serving the Wichita area on Monday.

Derek Sorrells of Wichita switched to Vonage about six months ago.

Sorrells left his traditional phone service because he was tired of being charged extra for features he wanted. He also thought traditional phone service came with too many extra fees and taxes.

"A regular basic phone line is not that expensive," Sorrells said. "But when you add on the features most people like and the taxes," it's more expensive than VoIP.

VoIP services typically come with features such as Caller ID and voice mail at no additional charge. Then there are special features. For example, when Sorrells misses a call, he receives an e-mail with an audio file that contains the message.

He also can take his equipment with him when he travels, converting a hotel room phone into a free phone, for example.

Sorrells said he "can't tell a whole lot of difference in the sound quality. One out of 75 calls will sound a little weird."

He said he has more problems with his cell phone than he does his Voip system.

One downside, he said, is that "you have to have the box plugged into the cable network. So you can't go to any phone jack in the house. Like most people, I have a cordless phone with a base that allows you to have an extra handset."

Cox Communications offers Voip in Topeka and Salina but not in Wichita, where it offers more traditional phone service.
"It will definitely come here sooner or later," said Randy Allen, a switch manager for Cox.

Don Brown, a spokesman for AT&T, said Voip there is "in the development process from the SBC side of the house."

"From our point of view, we want to make sure that call quality and customer service are equal or better than our wireline products before we proceed with a widescale consumer offering," Brown said.

Price plans

Prices for Voip vary, and consumers should compare prices and plans.

SunRocket offers three types of plans. It has a $199 annual plan that breaks down to less than $17 a month. That's for unlimited local and long distance calling in the United States, Canada and Puerto Rico plus 100 free minutes of international calling.

SunRocket also has a $9.95 monthly plan for people who want to try out VoIP. That plan offers 200 minutes a month. Customers with that plan must pay a $39.95 equipment fee.

The third plan is a $24.95 monthly plan that includes all taxes and fees.

"Three-fourths of customers do the annual plan," Lustig said.

Vonage has two plans for residential use. One is $14.99 a month and includes 500 minutes. Its $24.99 plan offers unlimited calling. Brown and Sorrells said their total bill is about $27 a month.

Neither provider charges extra for features such as Caller ID and voice mail.

Vonage also has small-business plans.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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