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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Talk Can Be Cheaper via the Internet

Vonage In Print News

March 19, 2006

By Deb Gruver

For Wes Brown, the decision to switch from traditional phone service to Internet-based telephone service was a no-brainer.

"I'm a computer nerd for a living, so I'm always ready to try new technology," said Brown, an information technology manager for a Wichita bank.

Brown signed up with Vonage, the leading Voice over Internet Protocol provider, in May 2004.

But he didn't do so just to satiate his appetite for a new toy. VoIP, as it's called, saves him $25 to $30 a month. It requires a broadband Internet connection such as high-speed cable or DSL.

A cheaper phone bill and more features than regular phone service are two of the biggest draws of VoIP, a growing industry. A Consumer Reports study earlier this year said 80 percent of Voip users surveyed said they saved at least $20 a month on phone service, and 34 percent said they saved $40 or more a month.

Telephia, a San Francisco market research firm, said last week that 3.9 million U.S. households were using Voip as of January.

The technology is growing in Wichita as well.

SunRocket, a Voip provider, began serving the Wichita area last week. Vonage and SunRocket are the top two Voip providers in the country.

Consumer Reports recently surveyed Voip users who had been using the technology for a year or less. The magazine says most were highly satisfied with VoIP.

But Consumer Reports also urged its readers to keep a corded phone and a no-frills land line for emergencies.

If you are considering VoIP, you need to know that the service won't work if your Internet connection is down, or if you lose power. You can purchase a special battery that will give you a few hours of talk time, but when your Internet is down, so is your Voip service -- no matter what.

Other concerns are call quality and potential problems with 911 service.

Setup, sound issues

Brown said setting up his Voip service was easy.

Installation involves an adapter between the phone and broadband connection. Consumers can use regular telephones.

"I think a lot of people have a misconception that you have to be sitting at your computer with a microphone in your ear," said Brian Lustig, a spokesman for SunRocket.

SunRocket calls its adapter a "gizmo." The customer plugs a DSL or cable modem into the gizmo, and then from the gizmo one line goes to the computer and the other to a phone.

Brown said installation of his Vonage system was pretty straightforward.

So was registering his address for 911 purposes.

"When I moved, I logged into my account, changed my address in the 911 feature and that was it," he said.

Brown has lost his Internet service about three times in the two years he's had VoIP. He also has a cell phone as a backup.

"I have it set up to automatically forward to my cell phone, so I never miss a call," he said.

Vonage, which started offering Voip in April 2002, has 1.5 million lines nationwide, including 5,000 in Wichita. SunRocket launched service nationwide about 15 months ago and is on target to have 100,000 customers by the end of April, Lustig said. It started serving the Wichita area on Monday.

Derek Sorrells of Wichita switched to Vonage about six months ago.

Sorrells left his traditional phone service because he was tired of being charged extra for features he wanted. He also thought traditional phone service came with too many extra fees and taxes.

"A regular basic phone line is not that expensive," Sorrells said. "But when you add on the features most people like and the taxes," it's more expensive than VoIP.

VoIP services typically come with features such as Caller ID and voice mail at no additional charge. Then there are special features. For example, when Sorrells misses a call, he receives an e-mail with an audio file that contains the message.

He also can take his equipment with him when he travels, converting a hotel room phone into a free phone, for example.

Sorrells said he "can't tell a whole lot of difference in the sound quality. One out of 75 calls will sound a little weird."

He said he has more problems with his cell phone than he does his Voip system.

One downside, he said, is that "you have to have the box plugged into the cable network. So you can't go to any phone jack in the house. Like most people, I have a cordless phone with a base that allows you to have an extra handset."

Cox Communications offers Voip in Topeka and Salina but not in Wichita, where it offers more traditional phone service.
"It will definitely come here sooner or later," said Randy Allen, a switch manager for Cox.

Don Brown, a spokesman for AT&T, said Voip there is "in the development process from the SBC side of the house."

"From our point of view, we want to make sure that call quality and customer service are equal or better than our wireline products before we proceed with a widescale consumer offering," Brown said.

Price plans

Prices for Voip vary, and consumers should compare prices and plans.

SunRocket offers three types of plans. It has a $199 annual plan that breaks down to less than $17 a month. That's for unlimited local and long distance calling in the United States, Canada and Puerto Rico plus 100 free minutes of international calling.

SunRocket also has a $9.95 monthly plan for people who want to try out VoIP. That plan offers 200 minutes a month. Customers with that plan must pay a $39.95 equipment fee.

The third plan is a $24.95 monthly plan that includes all taxes and fees.

"Three-fourths of customers do the annual plan," Lustig said.

Vonage has two plans for residential use. One is $14.99 a month and includes 500 minutes. Its $24.99 plan offers unlimited calling. Brown and Sorrells said their total bill is about $27 a month.

Neither provider charges extra for features such as Caller ID and voice mail.

Vonage also has small-business plans.

Vonage Service Plans

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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