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Vonage(R) Equips Over 35 New Counties and 170 Calling Centers With E911


Vonage Press ReleasesNearly 70 Percent of Vonage Customers Now Have E911

HOLMDEL, N.J., March 20 /PRNewswire/ -- Vonage America, a subsidiary of Vonage Holdings Corp., a leading provider of broadband phone service, today announced that nearly 70 percent of its customers now have Enhanced 911 service -- a feature that automatically associates a physical address with the calling party's telephone number -- and that it is continuing to quickly equip new counties across the nation with E911 everyday.

For the past six months, Vonage has been turning up on average over 112 calling centers in more than 45 new counties each week. This past week alone, Vonage equipped an additional 170 calling centers in over 35 new counties with E911 -- bringing the total number of calling centers across the nation with emergency service to over 3600, which is more than half of the nation's calling centers.



In June, the FCC gave Vonage, and all Internet-based phone service companies, 120 days to create an E911 system from scratch, and provide all of its customers, wherever they are in the U.S., with E911 service. In that amount of time, Vonage worked closely with local 911 centers, also known as Public Safety Answering Points (PSAPs), across the country to turn on E911 for as many customers as it could, Currently, Vonage continues to test and turn up new PSAPs which are VoIP-ready every day and will continue to do so until Vonage customers have access to E911.

"Today close to 70 percent of our customers have full E911 capability," said Jeffrey A. Citron, Vonage's Chairman and Chief Strategist. "While it took Vonage less than a year to turn on E911 in more than half of the nation's PSAPs, it took the wireless industry 10 years to accomplish the same feat. And Vonage will continue to work with the FCC, regulators, Congress and public safety until PSAPs across the nation are equipped with E911."

Since March 7th, Vonage has added the following counties to its list of those with E911 capabilities . bringing the total number of calling centers with emergency 911 service to over 3600.

 

    * In the event Vonage is unable to connect to the 911 system or for
      customers who are using mobile devices such as wifi phones or
      softclients, Vonage offers a national emergency call center which
      enables customers to get local help when they need it.


    STATE                          COUNTIES             FCC ID --
                                                        'PSAP IDENTIFIER'
    Alabama                        Calhoun              143
    Alabama                        Jefferson            209
    Alabama                        Lee                  223
    Alabama                        Limestone            225
    Alabama                        Montgomery           243
    Arizona                        Maricopa             406, 431
    Arizona                        Pima                 479, 413
    Arkansas                       Benton               295, 373
    Arkansas                       Lonoke               345
    Arkansas                       Miller               353
    Arkansas                       Prairie              370
    Arkansas                       Pulaski              371
    Arkansas                       Washington           383, 319
    Arkansas                       White                392
    California                     Fresno               658, 722, 966
    California                     Los Angeles          769, 546, 674, 742,
                                                        882, 891, 1036, 526,
                                                        568, 834, 939
    California                     Madera               613
    California                     Marin                717, 944
    California                     Napa                 579
    California                     Santa Cruz           964, 1020
    California                     San Diego            1017, 582, 650, 702,
                                                        713, 925
    California                     San Mateo            554, 569, 754, 817,
                                                        892, 918, 920
    California                     Tulare               1038, 885
    California                     Ventura              883
    Colorado                       Adams                1057
    Colorado                       Boulder              1123
    Colorado                       Larimer              1141
    Connecticut                    New Haven            1425, 1392
    Florida                        Broward              1466
    Florida                        Palm Beach           1459, 1493, 1618
    Florida                        St. Lucie            1662
    Georgia                        Clayton              1839
    Georgia                        Lumpkin              1804
    Illinois                       Ogle                 2372
    Indiana                        Dearborn             2540
    Indiana                        Tippecanoe           2678
    Indiana                        Ohio                 2638
    Indiana                        Randolph             2654
    Indiana                        Scott                2659
    Kentucky                       Madison              2979
    Michigan                       Branch               3337
    Michigan                       Livingston           3446
    Michigan                       Wayne                3367, 3407
    Minnesota                      Benton               3602
    Minnesota                      Hennepin             3728, 3728
    Mississippi                    De Soto              4067
    Missouri                       St. Genevieve        3939
    Missouri                       Jefferson            8103
    New Jersey                     Essex                4873, 4873
    New Jersey                     Middlesex            4699, 4711, 4783,
                                                        4828, 4750, 4817,
                                                        4864, 4712, 4830
    New Jersey                     Monmouth             4749, 4756, 4780
    New Jersey                     Morris               4685
    New Jersey                     Camden               4826
    New Jersey                     Somerset             4730
    New York                       Otsego               5173
    New York                       Rockland             5167, 5184
    New York                       Suffolk              5158
    New York                       Westchester          5066
    North Carolina                 Chatham              4218
    North Carolina                 Cumberland           4267
    North Carolina                 Granville            4203, 4285
    North Carolina                 Harnett              4251
    North Carolina                 Hoke                 4303
    North Carolina                 Rockingham           4415, 4415
    Ohio                           Guernsey             5354
    Oklahoma                       Grady                5644
    Oklahoma                       Rogers               5722
    Oklahoma                       Tulsa                5705
    Oregon                         Yamhill              5847, 5806
    South Carolina                 Aiken                6016
    South Carolina                 Cherokee             6037
    South Carolina                 Dorchester           6048
    South Carolina                 Lexington            6076
    South Carolina                 Pickens              6042
    South Carolina                 York                 6106
    Tennessee                      Carter               6220, 6220
    Tennessee                      Cheatham             6224
    Tennessee                      Coffee               6234
    Tennessee                      Davidson             6323
    Tennessee                      Dickson              6243
    Tennessee                      Hickman              6274
    Tennessee                      Knox                 6285
    Tennessee                      Loudon               6299
    Tennessee                      Shelby               6205
    Tennessee                      Williamson           6250
    Texas                          Andrews              6403
    Texas                          Crane                6516
    Texas                          Dallas               6918, 7004
    Texas                          Erath                6549
    Texas                          Gaines               6598
    Texas                          Gregg                6619
    Texas                          Harris               6633
    Texas                          Haskell              6636
    Texas                          Johnson              6465
    Texas                          Kaufman              6689, 6688, 6939
    Texas                          Lamar                6820
    Texas                          Nueces               6964
    Texas                          Parker               6983
    Texas                          Pecos                6594
    Texas                          Rains                6842
    Texas                          Rockwall             6868
    Texas                          Reeves               6826
    Texas                          Stonewall            6927
    Texas                          Terrell              6938
    Texas                          Van Zandt            6966
    Texas                          Winkler              6694
    Texas                          Young                7014
    Texas                          Zapata               7015
    Virginia                       Arlington            1017
    Virginia                       Augusta              7211
    Virginia                       Goochland            7136
    Virginia                       King William         7153
    Virginia                       Madison              7161
    Virginia                       Nelson               7169
    Virginia                       New Kent             7170
    Virginia                       Pittsylvania         7181
    Virginia                       Williamsburg City    7226

    About Vonage®

Vonage is a pioneer in the broadband phone industry. Vonage's award winning service is sold on the web and through national retailers. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. For more information about Vonage's products and services, please visit http://www.vonage.com or call 1-VONAGE-HELP. Vonage® is a trademark of Vonage Marketing, a subsidiary of Vonage Holdings Corp.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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