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Vonage Pros and Cons for 2006
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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage VoIP Forum Digest - March 14, 2006


Vonage VoIP Forum Digest

March 14, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

In the news, we'll learn what one Vonage subscriber is using the money he is saving on his phone bill for. We'll also look at Vonage VoIP Forum threads about dial tone and voice mail issues. I'll also tell you about a very useful new area on the Vonage Forum.



In The News

Vonage Savings On Phone Bill Goes to "Diaper Fund"

Interviewed in today's San Francisco Chronicle, advertising exec Ron Hirson describes how signing up with Vonage last August has not only helped him cut his phone bill in half, but has enabled him to find a better place to spend that extra money.

That would be into a diaper fund for his baby, which is due soon.

Seven months ago, Ron Hirson cut his phone bill by more than half and is putting his savings into a diaper fund for his baby on the way.

"I always felt I was getting ripped off by the phone company," Hirson tells the Chronicle's Ryan Kim. Signing up with Vonage "is definitely a step in the right direction."

Taking a look at the growth of the Voip industry in which Vonage is the largest provider in terms of numbers of subscribers, TeleGeography analyst Paul Brodsky tells Kim, "if you look at the take-up rate of VoIP, it's astonishing.

And as to the "diaper fund"- hey Ron, as both a Vonage user and someone who regularly had to buy diapers not all that long ago, I hear ya.

On The Vonage Voip Forum

Before we hit a couple of today's Vonage Voip Forum posts, I want to tell you about a new section we have called the Vonage Forum Archive. Here, you can look at a list of threads by topic, or even browse through a month's worth of postings.

To look at a list of older posts where there have been no new comments in 60 days, go to: http://www.vonage-forum.com/forum14.html.

To browse through month-by-month lists of older Vonage threads and posts, go to http://www.vonage-forum.com/archiveforums.html.

Now let us see what new issues Vonage Forum Members are talking about today.

New Vonage Forum Member cleaster has been having a rough time getting a dial tone for his Vonage service. Because of this, he has started a new thread named No dial tone.

In cleaster's thread-kickoff post he posts his testyourvoipresults, which are:

1. Your location: Raleigh, NC
2. Your ISP name and type: Road Runner Cable
3. Upload and download speeds:
4. Modem make and model: Terayon TJ615
5. Type of Vonage adapter used: RTP300-VD
6. Setup of Network Modem: Vonage Adapter-->PC
7. Issue you are experiencing: No dial tone.
8. DETAILED results from www.testyourvoip.com with a test call to Boston.

Test History
Total Test Runs 1
Median MOS to All Test Points 4.4
Median MOS from All Test Points 3.3
Time Source IP Target Codec MOS To MOS From
03/12/06 03:23 PM EST 65.190.199.127 Boston G.711 3.3 4.4

Doing this has given some of cleaster's fellow Vonage Forum Members the info they need to ask questions that may help them diagnose the problem.

"Is the phone light lit? If not, first try re-booting your setup. Unplug your phone," writes Steve48. "Power everything down, then power up the modem, wait for 2 minutes, power up the RTP300, then power up the PC and plug in the phone. That may get it working.

Steve48 then asks cleaster if his Voip test results are made with the RTP300 in the circuit? "If so, you obviously have internet service through the device. Go to the admin page on the RTP (http://192.168.15.1). What does it say on the voice section of the status tab?," he asks.

"If your phone light is lit and you're not getting a dial tone, first check your cabling and the phone itself," Steve 48 asks. "If that's not it, get back to us."

Then cleaster comes back on and says that the phone light is not lit.

Next we have VonageTPA, whose once again lives up to his designation as Vonage Forum Member of the Week by offering this helpful advice:

"As a side note, a 3.3 on the testmyvoip test isnt' going to give you great voice quality... your internet connection might not quite be up to snuff either, which could possibly cause problems," he writes.

With help from other Forum Members, cleaster is working through this issue, and we'll keep you up to date on its resolution. 

New Vonage Forum Member back40 has been experiencing some problems with his Vonage voice mail, so he's started a thread called 50% of calls going right to VM, never ringing.

"About 50% of the time I call my Vonage number, the call never rings and goes right into (voice mail). If I hang up and call right back, the call goes through," he writes. "Occasionally I have had to try 3-4 times.

"Any idea what's causing this?," adds back40. "I have a very lightly used 5MB DSL connection and a PAP2."

Steve48 takes a stab at this one, too.

"First try re-booting all your equipment and powering back up in the right order- typically modem, wait, router, wait, PAP2. If that doesn't fix the problem, try to verify that your system is, in fact, working at the time that the incoming failures occur (though it seems that it is since a follow-up call works)," he writes.

Steve48 then adds these suggestions:

"Do you have a network availability number set up on your account? If not, see if you can set one up and check whether the failed incoming calls go to voicemail or to the network availability number. Also try disabling voicemail on your account and then re-enabling it."

What Does All That Alphabet Soup Mean?

That first thread sure had several abbreviations! So do all those abbreviations you read about in Vonage Forum threads and elsewhere confuse you? Well, we have a handy guide to all VoIP-related abbreviations you are likely to encounter, and what they stand for. So if you see another jumble of letters that doesn't make any sense, why not hop over to our Voip Acronyms page? You can find it at http://www.vonage-forum.com/voip-acronyms.html.

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Wednesday morning with our next edition of the Vonage VoIP Forum Digest,!




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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