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In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
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In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
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In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
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In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
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In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
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Vonage In The News
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Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months
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Vonage VoIP Forum Digest - February 23, 2006

Vonage VoIP Forum Digest

February 23, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

First, I have some really good news. We've now passed 18 million page views since we launched the Vonage Forum back in March, 2003. Every time you read a page on the Vonage Forum, that's one more page view. So let's see how quickly we can get to 19 million!!

In the news, we'll get the scoop on why Vonage's new directory assistance service won't only give you phone numbers, but will offer so much more. We'll take a look at Vonage's auto race sponsorship plans, and check in with a Vonage exec who not only uses the Vonage service (of course), but has a cell phone in each ear.. We'll also go over an interesting and detailed Vonage Voip Forum thread about call echoes, and look at another thread about whether it is a good idea to try and use Vonage over a satellite-delivered Internet connection. 

In The News

Vonage Selects Directory Assistance Provider

Vonage has chosen Excell Services to provide customers with Enhanced Directory Assistance Services. This feature will be more than just phone numbers, but will include movie listings, stock quotes, sports scores as well as address and reverse searches. As part of the deal, Vonage customers now have access to directory assistance for all of North America as well as international destinations. Furthermore, Vonage customers now have access to Directory Assistance services for all of North America as well as many international destinations through the Excell Services network.

"Vonage’s key focus is to provide reliable products and services to its customers,” says Michael Tribolet, president of Vonage America. “Excell Services is a great fit for Vonage and provides a high quality service with the industry’s most advanced products and services."

It's interesting to note that Excell Services' president has been a Vonage user since well before the deal was done. 

"Having long been a satisfied user of service from Vonage, I am pleased that Vonage has trusted Excell to provide Enhanced Directory Assistance Services to its customers," says Excell Services president Charles Anderson. "We believe Excell’s technology offerings, high quality services and our value proposition will help Vonage as they continue to lead the industry."

Vonage Sponsors Major Auto Race

The Vonage logo is already a familiar sight on race cars driven by Marco Andretti and others. But now Vonage is taking their involvement in auto racing a step farther, by actually becoming a key sponsor for a major auto racing event. Vonage has become the official Internet phone service provider for this year's Honda Grand Prix, March 31 through April 2 in downtown St. Petersburg, Florida. Vonage's familiar logo will appear on the race course and through online promotion and retail events with Michael Andretti at Miami and Tampa Bay area Circuit City stores. 

Vonage Exec Uses Two Cell Phones

As director of government affairs for Vonage, Chris Murray is one busy guy these days defending the rights of Vonage and Vonage customers against competitors while stating Vonage's case to regulators and legislators. 

Of course Murray uses a Vonage connection, but, according to USAToday, he also uses two cell phones. "There are frankly times when I have calls on both ears," told the newspaper in an article published earlier this week.

On The Vonage Voip Forum

Vonage Forum Member sigterm was concerned about occasional echoes he has been hearing on some of his Vonage calls. He performed a testyourvoip test and also read the Vonage Self-Help Guides posted on the Vonage Forum by one of our most knowledgeable members, NateHoy. But noticing his testyourvoip results and reading NateHoy's Guides only made sigterm more curious about those echoes- so he decided to start a thread called Cordless Phones?

"After a lot of tweaking and doing everything fresh from Nate's guides plus a few extras, I manage to get around 3.2 - 3.6 test results on testyourvoip. However, after browsing around the forum for awhile, I noticed several people were having trouble with using 2.4Ghz phones, as both of my routers are 2.4Ghz!," he writes "The issue I think this may solve is the strange echo I receive on calls sometimes. 

"Is there ANY way to work around this besides buying yet ANOTHER item??," sigterm asks.

Who else but NateHoy answers.

"Change your router to a different channel, preferably 1 or 11. 6 is in the middle of the frequencies and is the most prone to interference," NateHoy writes. "It is also the default for most routers, including yours.

"You can also hit the CHANNEL button on your phone if it has one, and it might move the phone out of the way," he adds.

NateHoy then goes on to explain that he has two 2.4 GHz cordless phone bases running in his house (AT&T and Uniden), one of them (the AT&T 1485 Speakerphone/Cordless) with the base mere feet from his WRT54G, and he have zero problems with them.

"That may also explain some of your problems with BitTorrent over wireless, if the wireless signal keeps getting interfered with, and if the router has to spend a lot of time retrying transmissions," he adds. He then advises that to isolate the cordless phone(s) as the cause, unplug the bases, and try using a corded phone.

But since sigterm doesn't have a corded phone, he tried something else, and explains what he did in a follow-up post:

"I actually set it to channel 12 and my wireless card picked it up. The router was originally set to broadcast on 11 though so maybe I wanted to go in the other direction," he writes. "When I set it to channel 14, my card saw the network but couldn't seem to connect.

"I actually don't have a corded phone! Crazy huh? I'll see how this goes and if there's still interference, I'll try to go down to channel 1," sigterm informs us.

Less than a half-hour later, sigterm writes another post where he reports the results of his experiment.

"So I had another person call the Vonage line from my cell phone. It sounded 'blurry', but I could hear them perfectly," he writes. "Then I switched the channel to 1 while we were still on the line. It instantly got better." 

But that doesn't mean that sigterm solved his problem. At least not completely.

"However, as I walked closer to the router, it started getting blurry again. When I walked to a different room however, they said my voice became jumpy," he says. "But it's better. Mayhaps I was hitting someone else's signal from the other room? (I live in an apartment building). My phone doesn't seem to have a channel changer thing ha-ha. 

"Whew. I hope I'm getting closer to finding out what's up," he adds.

Then NateHoy comes back to post what he thinks is going on here.

"Signal bleed," he declares. He suggests that sigterm "go to the router and go into advanced wireless settings, and turn the power that the router is transmitting at as low as possible and still get signal where they need it." NateHoy adds that he keeps his wireless at about 25% power, and it still reaches throughout the house.

Your turn, sigterm." Hmm, well would that really affect anything? My cell base is right near my routers (I gotta plug it in don't I?)."

Serve, NateHoy: "You have two transmitters broadcasting in the same frequency range right next to each other. Even with channel separation, you're going to get a certain amount of crosstalk," he writes. "Lower the transmit of the WRT54GL if you can, and separate the two by at least a few feet, or as much as you reasonably can. 

"I'm not saying it's your problem for certain," he adds, "but two devices on the same frequency range next to each other = recipe for trouble."

I've noticed that every once in awhile, we get threads and posts here about whether or not Vonage can work over a satellite Internet connection. In fact, there's a new thread on this very subject. It was started by brand new Vonage Forum Member mesohappy, who named the thread, Vonage and satellite Internet.

"Just wanted to know if someone could tell me why Vonage will not work with a satellite internet connection- its the only broadband i can get," mesohappy writes.

"Satellite delay that is inherent to any long-haul network is just too much for Voip to handle without some heavy duty equipment," explains another one of our most knowledgeable Members, navydavy2001. "Vonage just wasn't meant for that."

Want To Write A Vonage Review?

Here on the Vonage Voip Forum, we have a lively review section. Here, readers and Vonage users post their reviews and opinions about Vonage service and equipment. The link for these reviews is:

What's that? Want to write your own review, and let others know what you think about Vonage service and equipment? Sure. Go to our "Write a Review for Vonage Voip Forum" page at On this page, you'll see the following spaces where you will want to enter the information that will comprise your review. 

In the Product Title box, enter the name of the product you are reviewing, such as the type of router you might want to review.

In The Review box, write your actual review. Try to write at least 100 words. Try to use good grammar and spelling, and please stay away from all-CAPS.

In The Your Name box, type in your full name.

In the Your Email box, type in your email address.

Next, you'll notice a Score pull-down menu. Choose a number from 1 to 10, with 10 being the top rating for the Product you are writing about

In the Related Link box, type the Web site address for the Product you are writing about. This is not mandatory, though.

If you enter a Related Link, you will want to give that link a title. Type the title in to the Link Title Box.

After you complete your information, click Preview to see how your entry reads, and will look when it is posted. If you like what you see, click Yes.

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Friday morning with our next edition of the Vonage VoIP Forum Digest - including our popular In The Blogs feature!!

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