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peterlee Posted:
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Vonage VoIP Forum Digest - February 10 - 12, 2006


Vonage VoIP Forum Digest

February 10, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest.

In the news, we'll catch up on Vonage's impressive E911 progress.  Today is Friday, the day for our In The Blogs feature. The bloggers are really busy with posts about Vonage this week. We'll also go over an interesting Vonage Voip Forum thread with a router question.

In The News

Vonage Now Has Emergency 911 Service In More Than 2,500 PSAPs

Vonage announced that it has turned on emergency 911 service in over 2,500 PSAPs (Public Safety Answering Points) across the country. 

"Now that the majority of our customers have full E911 capability, we are looking forward to completing our turn up in record time," says Vonage Chairman and Chief Strategist Jeffrey Citron. "By comparison, it took the wireless industry 10 years to turn on emergency 911 service in one-half of the nation's PSAPs, a feat we've accomplished in less than a year. And Vonage will continue to work with the FCC, regulators, Congress and public safety until PSAPs across the nation are equipped with E911."

In less than one week, Vonage equipped an additional 125 calling centers, in close to 40 new counties, with 911 capabilities.

Here are some counties where Vonage has added PSAPs equipped to handle 911 calls over Vonage. I should point out that in many of these counties, Vonage 911 has already been available, and the PSAPs that were added represents additional sections of these counties now equipped for Vonage 911. But to give you a good idea of where these counties are, I'll list these counties along with the biggest cities in each. In some counties, the largest and/or best-known city shares the county name.

Arizona- Yuma (Yuma);

Colorado-Adams (Brighton); Arapahoe (Littleton); Jefferson (Golden);

Connecticut- New Haven (New Haven). Hey, that's my home county!;

Florida- Broward (Fort Lauderdale); Lake (Tavares); Lee (Tallahassee); Palm Beach (West Palm Beach);

Idaho- Canyon (Caldwell); 

Michigan- Ingham (Mason); Lapeer (Lapeer); Wayne (Detroit); 

Minnesota- Hennepin (Minneapolis); 

Missouri- Greene (Springfield); St. Louis (Clayton);  

New Jersey- Atlantic (Atlantic City); Bergen (Hackensack); Camden (Camden); Cumberland (Bridgeton); Essex (Newark); Morris (Morristown); Passaic (Paterson); Somerset (Somerville); Sussex (Newton); Union (Elizabeth); Warren (Philipsburg); 

New York- Genesee (Batavia); Rockland (Ramapo);  

North Carolina- Cleveland (Shelby); Harnett (Lillington); Stanly (Albermarle);

Ohio- Wayne (Wooster); 

Pennsylvania- Butler (Butler); Franklin (Chambersburg); Washington (Washington); 

South Carolina- Chesterfield (Chesterfield); 

Texas- Atacosa (Jourdanton); Brazoria (Angleton); Dallas (Dallas); Ellis (Waxahachie); Erath (Stephenville); Hamilton (Hamilton); Jack ((Jacksboro); Lampasas (Lampasas); Wharton (Wharton); Wilson (Floresville), and Wise (Decatur); 

Utah- Cache (Logan); 

Virginia- Bedford (Bedford); Botetourt ((Fincastle); 

Washington- Cowlitz (Longview), and:

Wyoming- Sweetwater (Green River). 

In The Blogs

We read about 15 Voip and IP-telephony-related Weblogs. Some we read more than others, but we enjoy most of them. Face it, bloggers are opinion-shapers. So today, we are going to give you a round-up of what the blogs we read have recently said about Vonage recently.

Here's what the Voip bloggers have been writing about:

Jeff Pulver of Pulver.com sounds the drums for net neutrality, which is the concept that companies like Vonage shouldn't have to pay extra to broadband Internet service providers for carriage over their networks.

Om Malik of Om Malik's Broadband Blog writes about what he sees as a key challenge for Vonage as it becomes a public company.

Tom Keating of VoIP Blog writes a post in which a source tells him Vonage has plans to open up their SIP credentials to enable users to configure their own SIP softphones and SIP hard phones to work with the Vonage service at no additional charge.

Mark Evans of the Telecom .. and Tech blog (he's from Canada, which is a northern country, and he writes about telecom and tech) offers his views about Vonage's IPO.

Russell Shaw of the ZDNet IP Telephony blog writes about the opportunities and challenges ahead for Vonage, and also gives his thoughts on Tom Keating's SIP credentials post. 

Paul Kapustka of the Paul Kapustka blog gives Vonage Chairman Jeffrey Citron credit for bringing his company this far, sticking with it along the way, and also being a champion for VoIP. He wonders why other companies tend to get credit for doing the same thing- but credit that they may not deserve.

Bruce Stewart of the new O'Reilly Emerging Telephony Blog makes mention of Vonage's IPO.

Andy Abramson of VoIP Watch terms the Vonage IPO an "interesting, sober move" that will set the tone for other Voip company strategies.

Rich Tehrani of VoIP Blog writes about the Vonage IPO. "Vonage is now the Voip benchmark. If they succeed, the entire Voip market succeeds," he writes. "If not the rest of the Voip market will have a rougher ride."

On Ted Wallingford's The VoIP Weblog, he writes his thoughts that Vonage's IPO is actually a far better deal than some skeptics believe it is. "Vonage has pushed IP telephony into the mainstream and consumers recognize it as a brand leader in the sector. Vonage is considered by many mainstream consumers to be 'the new phone company', and, unlike the previous generation of (phone companies) who couldn't offer any unique value, folks actually recognize the distinction between Vonage and Ma Bell," he writes. "Also, compared to blue chip telecom stocks, which are going to get beaten down by fleeing revenue streams (fleeing to companies like Vonage), big telecom union contract costs, bloated legacy equipment costs, and ancient telecom regulations that are largely tripe, Vonage's stock appears to have much upside potential. Vonage didn't have to drop 2 billion dollars in order to capture a user base either."

One of my favorite new blogs is written by Jack Decker. In his Michigan Telephone, Voip and Broadband Blog (which isn't limited to Michigan-related telecom issues, by the way), Jack also comments on the Vonage IPO and their change of leadership. 

From time to time, we like to feature interesting and entertaining posts from Blogs that are not necessarily about VoIP, but mention Vonage. On a blog I just found called (get this) How to Start a Two-Bit Operation, the writer, who does not give his name, makes a post called "Paying Homage To Vonage." "With some of the features, you might not even need the flexibility to move your phone adaptor around. You can have calls forwarded or have multiple numbers ring simultaneously, or you can just track all your missed calls through the web interface," he writes. "You can also have your voicemail emailed to you or you can check it online as well. So much fun stuff - I wish I got more phone calls on that line . You also get things like caller ID with name, 3-way calling, unlimited domestic long distance, call waiting, etc." If you want to read this post, here's the link

On The Vonage Voip Forum

On a new Vonage Forum thread that started back in October called Linksys Router for Phone/D-Link Wireless Router for Laptop?, Vonage Forum Member kameelah describes his setup, and then asks his question.

"I have a Linksys Broadband Router with two phone ports for my Vonage system. I have that connected to a Speedstream 5100 modem (supplied by SBC), which supplies me with my DSL. This is all connected to my desktop," he writes.

"I recently bought a laptop, and it came with a D-Link DI-524 Wireless Router (the laptop has a wireless networking card). I have the blue ethernet cable connected from the back of the D-Link Router to the back of the Vonage Linksys Router," kameelah notes, "but that's just about as far as I've gotten.

"My question is, how do I set up my wireless router, without interrupting my Vonage phone service? Can this be done?

Less than 12 hours later, Vonage Forum Member mundy5 posted a detailed response.

"First, I made sure that my Linksys is connected to my modem and then connected from one of the Linksys ports (in my case port 3) to one of the numbered ports, 1-4, (not the internet or WAN port) of the Dlink," he wrote.

"Second, you will now need to disable the router part of it," mundy5 added. "So you need to connect a computer directly to it with a wire. Then type in 192.168.1.1 on your Internet Explorer and it should open up the configuration page of your D-Link. Enter in the password and username as found in your manual."

Then mundy5 described the next steps.

"Now you will need to disable DHCP and also change the IP address to something like 192.168.15.150. I believe you need to save the changes after each step," he wrote.

:Once these changes have been made, you will want to reboot everything in order," he advised. Turn off everything. Now connect the modem's power plug and wait until all the lights are solid. Then connect the power to your Linksys and wait until all lights are solid including your phone port 1. Lastly, power on the DLink wireless router.

"Now you should be able to surf the net from both your desktop and laptop and also be able to use the phone service."

The next response, which brand new Vonage Forum Member rpullen posted just today, shows the value of performing a search on the Vonage Forum for older threads that may have the answer to your question. Apparently, that's what rpullen did.

"Mundy5- I registered for this forum specifically so I could reply and thank you for your post. I've been working for hours trying to get this exact setup to work, looking at tons of generic setups with configuration settings that aren't even available on my hardware," rpullen writes. "This answer worked like a charm. Thanks again."

Mundy5 responded, glad to be of help. that's why we are here.."

And when I see threads like this, I am reminded of why we all are here. Gives me a good feeling, gang.

What Info To Post When You Are Having Tech Problems

As you just read, a good number of threads and posts on the Vonage Forum are devoted to a technical issue a Forum Member is having with his Vonage service, and questions as to what is causing the problem and how it can be fixed. Being able to provide such solutions is a major reason why we are here.

We have many knowledgeable Vonage Forum members who repeatedly have jumped in and provided advice that has led to solutions. Generally, the best way for them to help you is if you provide as much information as you can about your setup and the nature of the problem you are having.

This past summer, one of those knowledgeable and always Vonage Forum Members actually started a thread advising what info you should provide when you start a thread that asks for help with a Vonage-related issue. Trowski's thread is called What to post when having technical trouble with Vonage..... I liked his points so much that I have made this thread a "sticky," which means it appears at the top of the Vonage Voip Forum thread list you see when you go to http://www.vonage-forum.com/forum1.html.

Here's what Trowski advises that you post:

1. Your location
2. Your ISP name and type (cable, DSL, wireless etc)
3. Upload and download speeds
4. Modem make and model
5. Type of Vonage adapter used i.e. RT31P2 or PAP2
6. Setup of Network i.e. Modem----Vonage Adapter--PC
7. Issue you are experiencing i.e. dropped calls, choppy audio etc
8. DETAILED results from www.testyourvoip.com with a test call to Boston.

"This will help you get the answers/resolution faster if you can post that first....," he writes.

And I added, "that a detailed title is very important, one that does not have the words: "Please", "Help" or "Vonage" in it. And if you haven't already done so, please take a minute to read the forum rules prior to posting for the first time."

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Monday morning with our next edition of the Vonage VoIP Forum Digest, including our popular Vonage Voip Forum Member of the Week feature!




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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