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How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

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How to have Vonage and another land line?
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massrman Posted:
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IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
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Vonage VoIP Forum Digest - February 8, 2006

Vonage VoIP Forum Digest

February 8, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest.  

Late Breaking News: Vonage Files For an IPO

In the news, we'll learn what Vonage's CEO told a U.S. Senate panel yesterday, and what a reviewer thinks about Vonage and the VTech IP 8100-2 Broadband Cordless Phone system. We'll also go over interesting Vonage Voip Forum threads about temperamental cordless phones and blinking routers.

In The News

Vonage CEO Tells Senators He Backs Net Neutrality Laws

On Tuesday, the United States Senate Commerce Committee held hearings about a concept called "net neutrality." That's the idea that high-bandwidth applications like VoIP, and companies that offer VoIP, like Vonage, shouldn't have to pay extra fees to broadband Internet service providers that people and companies use to access these services. In other words, a big U.S. phone company that is also a broadband Internet service provider shouldn't charge Vonage a fee in order to have Vonage calls travel over their network.

As to net neutrality, Vonage CEO Jeffrey Citron has long been on record in favor of it. 

Yesterday, Citron told Senators that he thinks the Internet should work like the electricity grid. "Power companies don't care who makes our toasters or televisions," he said. "We plug them in and they work.

Citron added that Vonage has firsthand experience with impediments caused by lack of network neutrality. You might remember that Vonage has accused several smaller telecommunications companies of blocking its services. 

To prevent this from happening again, Citron urged the Senate Commerce Committee to consider enacting laws that would supply "legal recourse" for companies that face such discrimination.

Canadian Commentator Reviews Vonage and the VTech Broadband Cordless

Greg Gazin, a reviewer for the Canadian website cnews, has posted a review of the Vonage Canada service used in conjunction with the VTech IP 8100-2 Broadband Cordless phone system used in conjunction with Vonage. He calls the setup "a simple solution so you don't need to be a total geek to get a dial tone." 

"Being a heavy 'landline', cell phone and Internet user, I was eager to take this system for a test drive," he writes. "Inside the box you'll find a base unit, Ethernet cables, wall mount brackets, belt clips, a Quick Start Guide with step by step instructions, user documentation on CD and 2 cordless handsets with their own charging cradles."

Next, Gazin describes the base unit.

"The base unit is the transmitter/receiver for the phones. It interfaces with your Internet connection by using one of the two color-coded Ethernet ports depending on whether you are hooking up to a router [WAN; yellow cable] or directly to your computer [PC/LAN; blue cable," he writes. "The base has a message waiting indicator, a ready/in-use light and a page button to contact the handsets."

As to the handsets, Gazin notes that they "operate on the 5.8Ghz bandwidth so they won't interfere with your wireless router. These elegant compact handsets are larger than a non-flip cell but smaller than many other phone handsets. Some features include: a 3-line display, Caller-ID, Call log, phone book and the oh-so-needed mute button. You can transfer calls or signal another handset. Call timer is displayed once the 'ON' button is selected." 

He says that the built-in microphone and speaker yielded excellent results, and was one of the better speakerphones he's come across.

"For the most part, my calls sounded no different from my regular cordless phone, albeit this 5.8GHZ VTech performed much better than my 900Mhz VTech," he writes, adding that in 2 months, he had the line drop only twice during a call.

Gazin gives the Vonage account system high marks as well.

"When you set up your account, you can select the area code you want to use, so if you just moved to Vancouver from Toronto you can likely keep your 416 (area code) phone number. Alternately, for $7.99, you can add a virtual phone number with another area code so you can have the best of both worlds," he writes. "For businesses, you can set up a presence in another area code. In fact two weeks ago, Vonage added support for virtual phone numbers for Austria, Spain, France, Ireland, Italy for $12.99/month. So your grandmother, who lives in Rome, can reach you in Canada for free."

He also praises Vonage's account management system, as well as the options Vonage's gives you to retrieve your voice mail.

On The Vonage Voip Forum

New Vonage Forum Member Rodeopope had a question about using cordless phones with the Vonage service. So up pops a thread that Rodeopope has started called Quick ? on cordless phones.

"We have had Vonage for over a year now. It has worked great for us, until recently," writes Rodeopope, whose first name is Mandy. "However, we have been having Internet problems and are waiting for the dude to come out and look at our connection to see if there is problem."

Then, guess what happened. Best to let Rodeopope tell it.

"Today, I was told by a 'new' Vonage user, that you can not use cordless phones with 2.4 GHz because Vonage will not work on this frequency. This is the type of phone we have been using since day 1, with no problems what so ever until we started having problems with our Internet," Rodeopope writes. "Is there any truth to this? Did Vonage change frequencies that are now keeping my cordless phone from working properly or is this guy full of poop?"

Have to admit I got a chuckle out of the last part of that question. I noticed that two other Vonage Forum Members responded with a couple of very helpful answers.

"If you are using wireless internet and 2.4 gig phones then you could get wireless interference since both are on the same frequency," Vonage Forum Member ausbeer writes. "You can get around this by changing the channel on the wireless, and moving them as far as possible from the wireless. But unless you are getting a lot of static on your phone calls then I wouldn't worry about it too much." 

Then, Vonage Forum Member NateHoy describes the issue in his usual detailed but easy-to-understand way.

"802.11 WiFi in the US has 11 channels in the 2.4GHz range. Many of those channels are shared with standard 2.4GHz cordless phones, which typically pick from a list of 25 or 50 channels. Personally, I have two 2.4GHz phones in my house, and have never had interference problems with my WiFi network," he writes.

"But, that's not to say that I won't. One of my cordless phones might get cranky with its connection tomorrow and change channels on me, and in theory it could be the channel that my WiFi router is using, and bone up my WiFi network. Hasn't happened so far," he tells us.

"If I had a lot of neighbors using 2.4GHz wireless stuff, the chances of a collision would be much higher, of course," NateHoy points out. "Since my nearest neighbor is 1/4 mile away, and he doesn't own any computers, and I live in an aluminum sided house in deep woods, interference is not a problem for me," he adds.

"You can get around this, sometimes, by pressing the channel button on your cordless phone, or changing the channel on your router," NateHoy points out. "2.4GHz phones will NOT interfere with a WIRED Ethernet connection, obviously."

Wow, "1/4 mile away from your nearest neighbor in the deep woods?" I gotta tell you, I love my life and we like our neighbors, but just the thought of that can make a hard-working guy just a bit jealous every once in a while.

Then, Rodeopope comes back and posts a big thank you for the help.

Now, that's neighborly.

New Vonage Forum Member hhs was wondering about the blinking light on his Linksys RTP300 router he's been using with his Vonage service. So he began a thread called RTP300 phone light blinking.

"My RTP300 phone light is blinking and the dial tone beeps a few seconds before getting a steady tone. Normally, this would indicate a voicemail message is waiting - however, the voicemail box is empty (and has been for over 24 hours)," writes hhs, whose first name is Harold. "Any ideas?"

"You are correct," Vonage Forum Member Trowski writes. "That would indicate a message, as would the beeping you hear. Vonage VM can be quirky, so try leaving yourself a message, delete it, then make sure you exit the system by pressing *. That usually does it!"

What Info To Post When You Are Having Tech Problems

As you just read, a good number of threads and posts on the Vonage Forum are devoted to a technical issue a Forum Member is having with his Vonage service, and questions as to what is causing the problem and how it can be fixed. Being able to provide such solutions is a major reason why we are here.

We have many knowledgeable Vonage Forum members who repeatedly have jumped in and provided advice that has led to solutions. Generally, the best way for them to help you is if you provide as much information as you can about your setup and the nature of the problem you are having.

This past summer, one of those knowledgeable and always Vonage Forum Members actually started a thread advising what info you should provide when you start a thread that asks for help with a Vonage-related issue. Trowski's thread is called What to post when having technical trouble with Vonage..... I liked his points so much that I have made this thread a "sticky," which means it appears at the top of the Vonage Voip Forum thread list you see when you go to

Here's what Trowski advises that you post:

1. Your location
2. Your ISP name and type (cable, DSL, wireless etc)
3. Upload and download speeds
4. Modem make and model
5. Type of Vonage adapter used i.e. RT31P2 or PAP2
6. Setup of Network i.e. Modem----Vonage Adapter--PC
7. Issue you are experiencing i.e. dropped calls, choppy audio etc
8. DETAILED results from with a test call to Boston.

"This will help you get the answers/resolution faster if you can post that first....," he writes.

And I added, "that a detailed title is very important, one that does not have the words: "Please", "Help" or "Vonage" in it. And if you haven't already done so, please take a minute to read the forum rules prior to posting for the first time."

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Thursday morning with our next edition of the Vonage VoIP Forum Digest, !!

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