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Vonage Pros and Cons for 2006
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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months
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Vonage Reviews

Vonage VoIP Forum Digest - February 7, 2006


Vonage VoIP Forum Digest

February 7, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest.  

In the news, we'll find out about a software project utilities developer that has added Vonage capability, and learn about an area of Texas that has just added Vonage local number calling. We'll also go over interesting Vonage Voip Forum threads about home wiring, and multiple router setups. I guarantee you that you are going to learn a lot from both of these threads.

So, let's get started!



In The News

Software Project Utilities Maker Now Has Vonage Integration Capability

Software product development utilities maker Jaxara now says that its Project Collaboration Primer (PCP) integrates seamlessly, “off-the-shelf”, with Vonage. Jaxara’s primers have been developed using a Service Oriented Architecture (SOA) and have an open Application Program Interface.

The Project Collaboration Primer is licensed using an On Demand or Software as a Service (SaaS) model. The Washington, D.C. based company says this model allows customers to get up and running with little to no upfront infrastructure costs as they simply pay per user per month. Further, if additional add-ons or integration is needed the customer can choose between paying a fixed price or bundling the price into their monthly charge and allowing Jaxara to re-use the work for other customers.

Vonage Now Offers Local Numbers In New Braunfels,Texas

Vonage has just announced the availability of service in New Braunfels, Hondo and Seguin, Texas. Vonage customers in that region between San Antonio and Austin known for picturesque rivers and cold springs can now keep their current numbers or choose telephone numbers within the (830) area code.

On The Vonage Voip Forum

New Vonage Forum Member shorrocks is getting ready to switch his phone service from his current provider to Vonage. But before doing so, he has some wiring-related questions. So, he's decided to start this thread called More wiring questions prior to the "switch".

"We have made the leap to Voip and are waiting for Ma Bell to complete the porting of our number. I just want to ensure I have everything ready for the switch," shorrocks writes.

He says that thus far,, he has installed a drop from the NID to his office where the cable modem (Motorola Surfboard), router (Linksys BEFSR41) and phone adapter (Linksys RT31P2) reside. "The hook up is: Modem-->phone adapter-->router," he tells us.

He also lets us know that the Network Interface Device (NID) is one of the new type described in the wiring section of the forum...the one with the half-duplex and plugless. By the way, he points to this explanation, which is at http://www.vonage-forum.com/home-wiring-installation-guide.html.

Next, shorrocks describes his plan.

"When disconnected from Ma Bell, I was going to disconnect the wires in the telco side of the NID. It is actually very easy and continue using the existing NID to distribute the Vonage signal through the house," he writes, adding that the Vonage adapter would be plugged into the drop in the office to provide the signal.

Shorrocks asks for feedback, which several fellow Vonage Forum Members are happy to give. Steve48 is one of those Members who jumped in to this thread and offered some helpful advice.

"It's quite feasible and a fine idea, but it is unclear why you needed the new cable drop to the office. Once the old POTS line is disconnected, the Vonage adapter could be plugged directly into a phone jack in the office, and the NID would continue to serve as a junction point where service is distributed to the rest of the house," he writes.  (The) "signal would be provided via the existing run from the NID to the jack in the office."

Then shorrocks posts a follow-up clarification post.

"Maybe I was not clear. The router, modem and phone adapter are all in a closet in the office...not sitting on my computer desk," he writes. "Hence, the need for a new drop."

With this information, Steve48 comes back to say that this sounds like a good plan.

New Vonage Forum Member rclslick99 had an interesting experience with the router setup he uses with his Vonage service. He tells us about it in a thread he's titled Linksys RTP300 & BEFSR41 & Replay - WORKING!

"I signed up for Vonage about a week ago. Just before that, I read much in the forums of people with problems in using 2 Linksys routers together, and also connecting to Replay service (via modem)," he writes of the service that is somewhat similar to TiVo. "I was interested in the service, but I didn't want to lose my replay channels, so I decided to try Vonage out. Then if it didn't work I could always cancel and keep my present phone carrier."

He explains his equipment setup includes a Linksys BEFSR41 and a Replay Showstopper 2000 (using dialup for channels). "Vonage sent me the RTP300 and it was received in 3 days of setting up my account," he points out.

Deciding it would be a good idea to thoroughly research his options, rclslick99 decided to call both Linksys and Vonage.

"Linksys said I can not have 2 routers hooked together and both running DHCP. They also said that it would effect voice quality," he writes, adding that a Vonage rep told him that his setup would work.

"However, just so there is no question --> It works FLAWLESSLY!," rclslick99 points out.

Then, rclslick99 was so energized by his experience, he decided to write some questions and answers about it. He included it in his thread. Let's take a word-for-word look at what he wrote.

1) Can I use my Linksys BEFSR41 along with the RTP300?

Yes, but if you only need 4 ports, just replace your old Linksys with the new one from Vonage, its easier. But you need more PC ports then connect it this way:

MODEM> RTP300> BEFSR41 (connected to WAN port)

Use the default settings and IP gateways on each router. 192.168.15.1 and 192.168.1.1 . You can also leave DHCP Enabled on BOTH routers.

JUST USE DEFAULTS: YOU DO NOT HAVE TO CHANGE ANYTHING!

2) Does it matter which order they are connected?
The RTP300 has a feature called QOS, which allocates voice traffic, so it is best to use that router closest to the modem. I haven't tried it the other way around.

3) Does Vonage and the RTP300 work with Replay service (requiring a dialup modem)?

I have been using it for a week now and have not had one problem. I did not have to change ANY settings on the Replay, like modem speed, etc.. Just added *70 to cancel call waiting. (*99 does not work, it creates a fast busy tone on the line.)

** BOTTOM LINE **

I have been able to use Vonage service with great results thus far. No garbled audio, no disconnects. Works great even with 5 computers connected to 2 Linksys routers, and a Linksys USB print server w/ 4 port switch. And Replay channels download fine.

I was so excited to call my bell carrier and tell them where to go! $50 with no features is a total rip-off (don't get me started).

Thanks for sharing all this helpful info, rclslick99!!

What Info To Post When You Are Having Tech Problems

As you just read, a good number of threads and posts on the Vonage Forum are devoted to a technical issue a Forum Member is having with his Vonage service, and questions as to what is causing the problem and how it can be fixed. Being able to provide such solutions is a major reason why we are here.

We have many knowledgeable Vonage Forum members who repeatedly have jumped in and provided advice that has led to solutions. Generally, the best way for them to help you is if you provide as much information as you can about your setup and the nature of the problem you are having.

This past summer, one of those knowledgeable and always Vonage Forum Members actually started a thread advising what info you should provide when you start a thread that asks for help with a Vonage-related issue. Trowski's thread is called What to post when having technical trouble with Vonage..... I liked his points so much that I have made this thread a "sticky," which means it appears at the top of the Vonage Voip Forum thread list you see when you go to http://www.vonage-forum.com/forum1.html.

Here's what Trowski advises that you post:

1. Your location
2. Your ISP name and type (cable, DSL, wireless etc)
3. Upload and download speeds
4. Modem make and model
5. Type of Vonage adapter used i.e. RT31P2 or PAP2
6. Setup of Network i.e. Modem----Vonage Adapter--PC
7. Issue you are experiencing i.e. dropped calls, choppy audio etc
8. DETAILED results from www.testyourvoip.com with a test call to Boston.

"This will help you get the answers/resolution faster if you can post that first....," he writes.

And I added, "that a detailed title is very important, one that does not have the words: "Please", "Help" or "Vonage" in it. And if you haven't already done so, please take a minute to read the forum rules prior to posting for the first time."

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Wednesday morning with our next edition of the Vonage VoIP Forum Digest, !!




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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