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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage VoIP Forum Digest - February 1, 2006


Vonage VoIP Forum Digest

February 1, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

First, I have some really good news. On Monday evening about 8:25 p.m., we picked up our 17 millionth page view since we started the Vonage Forum nearly three years ago back in March, 2003. Because we hit 16 million page views back on January 5, that means that we accumulated one million page views in less than a month!- 26 days, as a matter of fact! Every time you click on a new page here on the Vonage Forum, that's one page view. 

I wasn't able to capture a screen grab of our Page View counter when we hit that 17 million mark, but I did manage to take a screen shot when we hit 17,000, 001. Here it is!

Now, it is time for us to get to one of the reasons for all those page views: to catch up on Vonage news as well as what you have been reading and talking about in the Vonage Voip Forum. In the news, we'll catch up on Vonage's market share, learn about a major U.S. metro that's just received Vonage local number capability, and a big promotion for prospective Vonage subscribers in Canada. We'll also point you to Vonage Forum threads about power interruptions and router setup. 

In The News

Vonage Lands Biggest Share Of U.S. Voip Calling Minutes

According to a study released by technology research firm Sandvine, Vonage is the leading independent (not affiliated with a cable or phone company broadband service provider) Voip service provider in the U.S. in terms of Voip minutes. With 21.7 percent of all Voip minutes, Vonage leads the pack. A well-known European-based softphone service (whose name ends with the same letter Vonage does) got a 14.4 percent share. Other third-party Voip providers received the remaining 10.9 percent share of minutes.

Vonage Equips Metro Cincinnati With Local Phone Numbers

Vonage has announced availability of local phone numbers in much of the Cincinnati, Ohio metropolitan area.  

In Cincinnati as well as that city's fast-growing suburbs of Bethany, Hamilton, Harrison, Lebanon and Middletown, Ohio, Vonage customers can now keep their current numbers or choose telephone numbers within that region's 513 area code.

Vonage Canada Plays Up VISA Promotion

Vonage Canada today announced an online promotion with visaperks.ca. That is an online shopping portal that offers exclusive deals for VISA cardholders in that nation. While the online promotion was actually launched on January 1, it is really being played up now.

To use this offer, VISA cardholders in Canada need to visit www.visaperks.ca and select Vonage from the 'merchant' scroll down menu. When these VISA cardholders register for Vonage and opt to pay for their phone service using their VISA card, they will receive one month of free local and long distance phone service from Vonage (valued from $19.99 to 69.99), free shipping (valued at $19.99), and free activation (valued at $39.99). 

Vonage notes that with this promotion VISA cardholders can save as much as $129.97. 

This promotion runs until May 31, 2006.

By the way, did you know that we have a Vonage Canada section on our Vonage Forum? I should point out that while some of the threads there pertain to Vonage services in Canada, there's enough material there to interest - and be helpful to - pretty much any existing and prospective Vonage subscriber, anywhere. You can find the Vonage Canada Forum at http://www.vonage-forum.com/forum5.html.

Speaking of, I've just been to the Vonage Canada Forum and found a new thread that's bound to be of interest to all readers. So let's go there now!

On The Vonage Voip Forum

On the Vonage Canada section of the Vonage Forum, we learn that Forum Member galambo gets his broadband Internet service from Rogers, one of the big Canadian broadband Internet service providers. That's important because his question pertains to Rogers and Vonage issues. Galambo explains this in a thread he's named rogers & power outage & UPS?

Galambo writes that he's been wondering if he has a power failure, yet have a UPS on the modem and the Voip router, if his Vonage service will still work. And if that is the case, he'd like advice on whether or not he should buy a UPS (Uninterruptible Power Supply).

Several interesting answers come by way of a couple of other Vonage Forum Members. And as I said before, these answers are useful to all Vonage subscribers- both north and south of the Canadian border..

"I would recommend a UPS for the computer, if it helps with Vonage then you are that much better," Vonage Forum Member tschultz writes. "The problem may not be keeping power on your end, but all the powered amplifiers along the way. This may be an even bigger problem in an apartment or condo complex and no doubt some places are better than others."

"I suspect Rogers' servers are on UPS's and I do have a UPS on my end," tschultz says, adding that he will have to wait and see if his Vonage service stays on during the next power outage.

Then, Vonage Forum Member linux_guy comes up with a slightly different take. 

"The issue isn't so much with servers at either end of the connection, it's the equipment in the middle," linux_guy explains. "Nearly every neighborhood has cable signal amplifiers connected somewhere along the way - these units get their power from the local utilities just like everything else does.

"If the power is out in your neighborhood you may have a UPS powering your cable modem and Rogers/Shaw/Etc.(Shaw is another big Canada broadband cable Internet service provider) almost certainly have power at the remote end but most likely the amplifiers in between won't," he writes. "This will probably improve over time though - there's nothing stopping Shaw/Rogers/Etc from putting UPS's on their amps, just there was no business reason to do so before. 

"If the power was out in a neighborhood who would want to watch TV?," linux_guy asks.

Bottom line: it's never a waste of money to get an Uninterruptible Power Supply.

On a new Vonage Forum thread called RTP300 behind BEFSX41, Vonage Forum Member Nu2Von asks a fairly detailed question. That's no problem- in fact, that's one of the main reasons for the Forum!

"I have a Linksys BEFSX41 router on my cable modem. If I disconnect that and connect the RTP300 directly to the modem, the RTP300 works fine, phone included," Nu2Von writes. "But if I put the RTP300 *behind* the BEFSX41, the Line1 light never comes on. This configuration is shown in the RTP300 manual and it says nothing about port forwarding to make it work. Does the RTP300 not need to receive connections from anywhere?"

Nu2Von adds that he tried it the other way around, putting the BEFSX41 behind the RTP300, but then the BEFSX41 did not seem to be sending packets to the RTP300. "It seems to me that would be the preferred connection so the Vonage links do not have to deal with another router, but the manual does not discuss it," he writes.

Well, Vonage Forum Member NateHoy steps aboard, posting twice with some very useful information for Nu2Von's question.

"The RTP300 needs a list (which you can find at the Vonage.com site) of ports to be open (e.g.. not otherwise in use or reserved by another device). There should be no need to forward ports, but you do need to be sure that those ports are not forwarded to something else or blocked in some way," NateHoy writes.

"The first thing you need to do is check connectivity," he adds. "Does the INTERNET light light up on the RTP300? Can you connect a computer to one of its LAN ports, log in, and check to make sure it has been issued an IP address by your BEFSX41? Can you surf the Web from that computer?

"The second thing to do," advises Nate, "is to bypass any other port forwards by placing the RTP300 in the DMZ of your BEFSX41, just to make sure nothing is being blocked. If this works, and nothing else does, you can go ahead and leave the RTP300 in the DMZ (just make sure you DO NOT turn on remote administration, since it will now be accessible from the Internet)."

Then, in a follow-up post, Nate provides some supplementary steps that he'd like Nu2Von to follow:

"1. From a computer or router connected directly to your Internet connection, determine the DNS servers for your connection. In Windows, you would go to a command line and enter IPCONFIG /ALL and look for "DNS Servers". There are generally two IP addresses.

"2. Go into the basic setup screen on the RTP300/WRTP54G, and enter the addresses you found under DNS1: and DNS2:, and set the DNS Proxy to DISABLE.

"Once you do this, DNS will work on your network again, and it will also take some load off the router," NateHoy writes.

NateHoy then closes this post with a note that "if you cannot find your DNS servers, there are public ones for your use. Anything in the range of 4.2.2.1 to 4.2.2.6 are useable DNS servers, though they may not be as fast as your local DNS servers that your ISP provides."

So What Does All That Voip Alphabet Soup Mean?

That last thread sure had several abbreviations- DNS (Domain Name System), DMZ (DeMilitarized Zone), etc.

So do all those abbreviations you read about in Vonage Forum threads and elsewhere confuse you? Well, we have a handy guide to all VoIP-related abbreviations you are likely to encounter, and what they stand for. So if you see another jumble of letters that doesn't make any sense, why not hop over to our Voip Acronyms page? You can find it at http://www.vonage-forum.com/voip-acronyms.html.

What Info To Post When You Are Having Tech Problems

As you just read, a good number of threads and posts on the Vonage Forum are devoted to a technical issue a Forum Member is having with his Vonage service, and questions as to what is causing the problem and how it can be fixed. Being able to provide such solutions is a major reason why we are here.

We have many knowledgeable Vonage Forum members who repeatedly have jumped in and provided advice that has led to solutions. Generally, the best way for them to help you is if you provide as much information as you can about your setup and the nature of the problem you are having.

This past summer, one of those knowledgeable and always Vonage Forum Members actually started a thread advising what info you should provide when you start a thread that asks for help with a Vonage-related issue. Trowski's thread is called What to post when having technical trouble with Vonage..... I liked his points so much that I have made this thread a "sticky," which means it appears at the top of the Vonage Voip Forum thread list you see when you go to http://www.vonage-forum.com/forum1.html.

Here's what Trowski advises that you post:

1. Your location
2. Your ISP name and type (cable, DSL, wireless etc)
3. Upload and download speeds
4. Modem make and model
5. Type of Vonage adapter used i.e. RT31P2 or PAP2
6. Setup of Network i.e. Modem---->Vonage Adapter-->PC
7. Issue you are experiencing i.e. dropped calls, choppy audio etc
8. DETAILED results from www.testyourvoip.com with a test call to Boston.

"This will help you get the answers/resolution faster if you can post that first....," he writes.

And I added, "that a detailed title is very important, one that does not have the words: "Please", "Help" or "Vonage" in it. And if you haven't already done so, please take a minute to read the forum rules prior to posting for the first time."

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Thursday morning with our next edition of the Vonage Voip Forum Digest, !!




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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