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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Pros and Cons for 2006
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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Vonage Reviews

Vonage VoIP Forum Digest - January 27 - 29, 2006


Vonage VoIP Forum Digest

January 27, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

First, I have some great news. On Thursday, our 22,000th Member joined us. That's jason7. Welcome to the Vonage Forum, jason7. We look forward to reading your posts!

In the news, we'll tell you about Vonage's new phone numbers in Western Europe. Today is Friday, the day for our IN The Blogs feature. We'll also go over an interesting Vonage Voip Forum thread in which a Member has posted some test results, and two other members take the time to evaluate them and make some suggestions.

In The News

Vonage Establishes “Virtual Numbers” In Western Europe

Vonage is making Virtual Numbers available with area codes from Austria, France, Ireland, Italy and Spain. European friends, family and business associates residing and working within these nations can now call U.S.-based Vonage customers for the price of a local call.

These Vonage Virtual Phone Numbers are secondary numbers that ring to a user's primary Vonage line. They receive incoming calls only, and available to Vonage subscribers in the U.S., Canada and the U.K. for US$9.99, US$11.99 and GBP5.99 per month respectively.

In The Blogs

We read about 15 Voip and IP-telephony-related Weblogs. Some we read more than others, but we enjoy most of them. Face it, bloggers are opinion-shapers. So today, we are going to give you a round-up of what the blogs we read have recently said about Vonage recently.

Here's what the Voip bloggers have been writing about:

Jeff Pulver of Pulver.com writes several posts about “net neutrality,” which is the position that companies like Vonage shouldn't have to pay big broadband service providers extra fees to allow calls and content to travel over their broadband pipes. That's exactly what Vonage CEO Jeffrey Citron has been saying as well.

Om Malik of Om Malik's Broadband Blog agrees with Jeff Pulver. 

Tom Keating of VoIP Blog doesn't write about Vonage this week, but last week he gave his thoughts on the announcement earlier this month that Vonage, along with three other companies, was recognized by Avaya with the new Avaya Intelligent Communications Innovation Award "for their innovative approaches to weave communications into the fabric of their business.". 

Mark Evans of the Telecom .. and Tech blog (he's from Canada, which is a northern country, and he writes about telecom and tech) likes the idea that Vonage is instituting home installation and services for its users in many metropolitan areas.

Russell Shaw of the ZDNet IP Telephony blog likes the Vonage installation program as well. In fact, he linked to our thread about it. Thanks, Russ. Russ also attended the Voip 2.0 IP Telephony conference in Fort Lauderdale, where he blogs about a panel discussion he moderated that included the CEO of Counterpath. Formerly known as Xten, Counterpath is the company that makes the Vonage SoftPhone.

Bruce Stewart of the new O'Reilly Emerging Telephony Blog wrote about his company's ETel conference in San Francisco this week, where net neutrality was backed by at least one presenter.

Andy Abramson of VoIP Watch likes the fact that Vonage is adding virtual phone numbers in Western Europe. He's also noticed Vonage's home installation program and writes a bit about that as well. You got to hand it to Andy, he's one of those bloggers who says exactly what's on his mind.

Rich Tehrani of VoIP Blog hopes that the next U.S. Federal Communications Commissioner will be on the side of net neutrality. Rich also has several posts in which he refers to this week's Internet Telephony Conference & Expo in Fort Lauderdale. The conference just ended.

On Ted Wallingford's The VoIP Weblog, Ted writes about Vonage and E911. He also comes down on the side of "net neutrality," which is the concept that applications that use a fair amount of bandwidth (like Vonage, for instance) shouldn't have to pay extra to the big telcos to carry their bits and bytes. Ted thinks the concept of "net neutrality" will ultimately win. 

One of my favorite new blogs is written by Jack Decker. In his Michigan Telephone, Voip and Broadband Blog (which isn't limited to Michigan-related telecom issues, by the way), Jack writes that he likes the idea of Vonage offering local virtual phone numbers in Europe. He also blogs about Vonage CEO Jeffrey Citron's statements favoring net neutrality.

From time to time, we like to feature interesting and entertaining posts from Blogs that are not necessarily about VoIP, but mention Vonage. On a blog I just found called ravinglunacy, a blogger who calls himself theheadlemur writes a very funny post about what a user might see if he goes through his broadband phone company to try and connect to a site that hasn't paid a fee to use their service. Then, maybe given all this talk about collecting fees from Vonage, maybe this piece isn't all that funny. But if you want to read it, here is the link .

On The Vonage Voip Forum

New Vonage Forum Member stags14 just tested his system by running the testyourvoip test, which can be found at www.testyourvoip.com.

Stags was curious about what his test showed, so he's started a thread called How do my testyourvoip results look?

Ran the test a few times. I have ordered Vonage and it is on the way. I am new to this stuff. How does everything look? Is there anything I can do from a hardware/software perspective to optimize my system for VOIP?,” stags14 writes.

Then, he posted the results of his testyourvoip test here:

http://www.testyourvoip.com/details.html?id=J1N3X8

http://www.testyourvoip.com/details.html?id=MDI8IC

http://www.testyourvoip.com/details.html?id=NHGM1G

Two of our Vonage Forum Members who are very experienced in evaluating testyourvoip reports took the time to read stags14's results. Then they posted their observations.

VonageForum Member NateHoy is the first one to pull up to port with his feedback.

If these results are typical of your connection, I don't think you have a thing in the world to worry about,” he writes. The only thing that might happen is if you start using your connection heavily while on the phone - you might get choppy voice or the other end might. But that is standard for Voice over IP (VoIP) and you can get around that (assuming it ever becomes a problem) with QoS, or Quality of Service, that allows you to prioritize different services on your Internet connection so that nothing slows down your Vonage line.”

Then NateHoy points out that a lot of people don't do heavy enough uploading or downloading to ever run into this issue.

“Your baseline numbers are great, your ISP appears to support Voip very well. I'd say you are good to go,” NateHoy concludes.

Your uplink packet discards are a bit high, but probably not high enough to cause you a problem,” adds Vonage Forum Member Steve48. “It would be interesting for you to run the Vonage speed test and see what your upload speed looks like.

“There's not a whole lot that the average person has to do to optimize his system for VoIP,” he adds. “If you're a power user, then consideration should be given to a good system router to run the show. If your upload speed is marginal, as I suspect, then you want to give priority to your Vonage adapter to maintain quality outbound.”

And speaking of testing your system, let's review what you should do, and what info you should provide in your thread that will make it easier for your fellow Vonage Forum Members to help you with your tech issues.

What Info To Post When You Are Having Tech Problems

As you just read, a good number of threads and posts on the Vonage Forum are devoted to a technical issue a Forum Member is having with his Vonage service, and questions as to what is causing the problem and how it can be fixed. Being able to provide such solutions is a major reason why we are here.

We have many knowledgeable Vonage Forum members who repeatedly have jumped in and provided advice that has led to solutions. Generally, the best way for them to help you is if you provide as much information as you can about your setup and the nature of the problem you are having.

This past summer, one of those knowledgeable and always Vonage Forum Members actually started a thread advising what info you should provide when you start a thread that asks for help with a Vonage-related issue. Trowski's thread is called What to post when having technical trouble with Vonage..... I liked his points so much that I have made this thread a "sticky," which means it appears at the top of the Vonage Voip Forum thread list you see when you go to http://www.vonage-forum.com/forum1.html.

Here's what Trowski advises that you post:

1. Your location
2. Your ISP name and type (cable, DSL, wireless etc)
3. Upload and download speeds
4. Modem make and model
5. Type of Vonage adapter used i.e. RT31P2 or PAP2
6. Setup of Network i.e. Modem---->Vonage Adapter-->PC
7. Issue you are experiencing i.e. dropped calls, choppy audio etc
8. DETAILED results from www.testyourvoip.com with a test call to Boston.

"This will help you get the answers/resolution faster if you can post that first....," he writes.

And I added, "that a detailed title is very important, one that does not have the words: "Please", "Help" or "Vonage" in it. And if you haven't already done so, please take a minute to read the forum rules prior to posting for the first time."

We've Been Making Some Changes

I want to take this opportunity to catch you up on some changes we are making around here.

As you all know, this site is not an official Vonage® site.

Over the past three years I have enjoyed a somewhat informal relationship with Vonage regarding this site.

Now that Vonage has become the powerhouse entity that it has, it is time for some changes on this site to help further distinguish vonage-forum.com from Vonage Holdings and to clearly establish vonage-forum.com for what it is:

"This Site is exclusively owned and operated by 4Sight Media LLC and is no way endorsed, sponsored, provided, owned or otherwise controlled by Vonage. For official information on Vonage Services please proceed to the Vonage website at www.Vonage.com."

You may have recently noticed some minor changes on this site; a new logo that specifically states "an independent support site" and a few other things. Over the course of the next few days you will begin to see other changes, most all cosmetic.

More specifically, you may notice the removal of all Vonage logos and trademarks including those used in the forums for member rankings.

This is being done rightfully so to respect and to protect the value of the Vonage trademarks.

I tell you this so you can understand why parts of this site are changing and also as a friendly reminder that at the end of the day, the focus of the content of this site will remain "Vonage".

But most importantly that you remember:

"www.vonage-forum.com is not an official Vonage® website & is independently operated."

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Monday morning with our next edition of the Vonage VoIP Forum Digest, including our popular Vonage Voip Forum Member of the Week feature!




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

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