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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Pros and Cons for 2006
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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months
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Vonage Reviews

Vonage VoIP Forum Digest - January 19, 2006


Vonage VoIP Forum Digest

January 19, 2006

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. Today we have news of Vonage's ever-expanding E911 coverage, including some major U.S. metropolitan areas and cities. We'll bring you results of a poll in which a majority of respondents said they wouldn't look too kindly on phone company Internet broadband providers imposing surcharges on companies such as Vonage. We'll also point you to Vonage Forum threads about Vonage SoftPhone plans and software, as well as from a prospective Vonage customer who is looking for information and recommendations for routers and adapters he would use with his Vonage service.



In The News

Vonage Keeps Expanding E911 Coverage

Vonage has announced that it has turned on emergency 911 service in over 2100 PSAPs across the country. In just this last week, Vonage has equipped an additional 95 calling centers, in over 40 new counties, with 911 calling capabilities.

In June, the FCC gave Vonage, and all Internet-based phone service companies, 120 days to create an E911 system from scratch, and provide all of its customers, wherever they are in the U.S., with E911 service. In that amount of time, Vonage has worked closely with local 911 centers, also known as Public Safety Answering Points (PSAPs), across the country to turn on E911 for as many customers as it could.

"In just over a month, we have turned up E911 service in over 200 counties and 430 PSAPs across the nation," says Vonage CEO Jeffrey Citron. "Our goal is to get every Vonage customer help when they need it, and we will continue working with the FCC, regulators, Congress and public safety until there is equal access to E911 for Vonage customers."

"When we started working with Vonage this past July, E911 service for VoIP customers was almost non-existent in Maryland," said Gordon Deans, Executive Director of Maryland's Emergency Number Systems Board. "Nonetheless, Vonage began an aggressive E911 implementation program in our state, and as E911 routing and testing was conducted, we found that Vonage's E911 testing process thoroughly addressed our concerns, while having minimal or no impact on the emergency operations of Maryland's primary PSAPs. In fact, the Vonage Voip E911 testing process was so responsive that it has become the standard for future testing in Maryland."

Here are just some of the counties in which Vonage has added E911 capability just this past week:

Colorado- Arapahoe, which centers on Littleton and other booming suburbs just south of Denver;

Connecticut (my home state :-)- Hartford, which includes (but is not limited to) the City of Hartford;

Florida- Hillsborough, which includes Tampa;

Missouri-St. Louis;

Texas- Dallas and Denton counties, which include the cities of the same name, as well as Harris county, home to the Texas State Capital in Austin.

Consumers Don't Want Phone Companies To Charge Access Fees to Vonage

There have been a lot of news reports lately that some large phone companies that also offer broadband Internet access would like to charge carrying fees to Vonage and other high-bandwidth users.

But not if a majority of Internet users polled by Consumer's Union and the Consumer Federation of America have their way.

According to poll results released last night, 72 percent of respondents agreed that broadband providers should administer their networks in a neutral manner, and 55 percent supported a national network neutrality policy, with 54 percent supporting congressional action.

Speaking of our Forums, let's go to the Vonage Voip Forum and read what Forum Members are talking about today.

On The Vonage Voip Forum

New Vonage Forum Member rpfutrell likes his Vonage service so much, he'd also like a Vonage SoftPhone. But he has some questions about SoftPhone, which is why he's opened a new thread called SoftPhone Download ?

"I just got Vonage and like it," rpfutrell writes, adding that he "was wondering where I could download SoftPhone and is there addition cost or hardware regarding SoftPhone?"

That thread and thread-opening question gets the attention of Vonage Forum Member pepperoni.

"There is no hardware. There is a $10 setup fee to open the number, and a monthly charge," he writes. "No fee for disconnect."

Then pepperoni ads that although Vonage offers their own softphone via the Vonage site, he prefers to use SJLabs softphone:
http://www.sjlabs.com/sjp.htmlhttp://www.sjlabs.com/sjp.html.

"Get the custom version for Vonage," pepperoni advises. "It will not work with your main account info; you need to sign up for softphone. The softphone password will then be found on the softphone config page."

Before he signs up for Vonage service, new Vonage Forum Member mohamad feels he needs some more info about routers and adapters he would use with Vonage. So he's decided to start a thread which he's named, help I'm going to sign up but i need help with the router or..

Noting that he already has a Linksys wireless router, mohamad then asks if he should get a phone adapter and connect it to the physically to the router or just buy a new wireless Linksys with a built in adapter. He also asks for equipment recommendations if the latter choice is the best idea.

"What solution is best for you depends on how you use your home network and how you anticipate using your Vonage service," writes scerruti, our current Vonage Forum Member of the Week. "If you are using a lot of your network capacity, typically through online gaming or file trading, then you are going to want to be able to prioritize your Voip traffic. This means either replacing your router with a voice capable one or putting a phone adapter between your network and the outside world.

"If you plan to travel with your adapter, having an adapter you can simply pull off your network is the better choice," scerruti adds. "Depending on your home network configuration and whether other people would use the network while you were traveling with the adapter might affect how you would connect the stand alone adapter to your network and whether you might need a router that itself supported QoS and was able to prioritize the voice traffic."

Then, scerruti returns to make some equipment recommendations.

The two I am aware of are the Motorola VT1005 and the Linksys PAP2.

"I have the Motorola and I am happy with it," he writes. When I first had it and tried to do VPN through it while on the road, I couldn't. In general my network does not go through my adapter so it is not an issue.

Scerruti then links to a previous thread from a user who had both discussed some pros and cons for each device. The thread he's linked to is Motorola VT1005 or Linksys PAP2.

What Info To Post When You Are Having Tech Problems

A good number of threads and posts on the Vonage Forum are devoted to a technical issue a Forum Member is having with his Vonage service, and questions as to what is causing the problem and how it can be fixed. Being able to provide such solutions is a major reason why we are here.

We have many knowledgeable Vonage Forum members who repeatedly have jumped in and provided advice that has led to solutions. Generally, the best way for them to help you is if you provide as much information as you can about your setup and the nature of the problem you are having.

This past summer, one of those knowledgeable and always Vonage Forum Members actually started a thread advising what info you should provide when you start a thread that asks for help with a Vonage-related issue. Trowski's thread is called What to post when having technical trouble with Vonage..... I liked his points so much that I have made this thread a "sticky," which means it appears at the top of the Vonage Voip Forum thread list you see when you go to http://www.vonage-forum.com/forum1.html.

Here's what Trowski advises that you post:

1. Your location
2. Your ISP name and type (cable, DSL, wireless etc)
3. Upload and download speeds
4. Modem make and model
5. Type of Vonage adapter used i.e. RT31P2 or PAP2
6. Setup of Network i.e. Modem---->Vonage Adapter-->PC
7. Issue you are experiencing i.e. dropped calls, choppy audio etc
8. DETAILED results from www.testyourvoip.com with a test call to Boston.

"This will help you get the answers/resolution faster if you can post that first....," he writes.

And I added, "that a detailed title is very important, one that does not have the words: "Please", "Help" or "Vonage" in it. And if you haven't already done so, please take a minute to read the forum rules prior to posting for the first time."

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Friday morning with our next edition of the Vonage VoIP Forum Digest, including our very popular In The Blogs feature !!




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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