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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



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Vonage Reviews

Vonage VoIP Forum Digest - December 15, 2005


Vonage VoIP Forum Digest

December 15, 2005

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. In the news, we'll see how Vonage's new E911- announced just yesterday, works. We'll also look at a Vonage Forum thread from a Vonage Forum Member who has been looking for power recycling tips for the Linksys RTP300 router he's been using with his Vonage service.



In The News

Vonage Now Offers E911

Vonage has announced that  that they offer enhanced 911 throughout the U.S., by sending the call, along with the customer's address and phone number, to the proper local emergency call center based on the caller's street address. 

Here's how it works. The caller's information is then displayed on the dispatcher's screen whenever they dial the digits 9-1-1 from a Vonage phone. In the event local authorities cannot display the Vonage customer's phone number or address, Vonage offers basic 911. 

Basic 911 is a service in which the customer's emergency call is delivered through the traditional 911 network and the call is answered by a trained dispatcher in the local public safety answering point (PSAP), or 911 call center. 

Finally, Vonage now notes they provide an additional safety net to customers if traditional 911 methods fail or are not available: customers receive support from emergency trained personnel at Vonage's national 911 emergency response center, which is supported by APCO 33 trained personnel and serves customers throughout the U.S.

On The Vonage Voip Forum

New Vonage Forum Member rapster300 wanted to "rap" about how to power cycle his Linksys RTP300 router. So he started a new thread and named it, RTP300 needs powercycling.

"Occasionally, the router doesn't deliver a dial tone and incoming calls go straight to voicemail. Powercycling the router fixes the problem," he writes. "Doesn't happen too often (2-3 times per month), but it is annoying because we typically aren't aware that incoming calls are going to voicemail."

Rapster provides his setup: Motorola SB5120 --> Dlink 624 --> RTP300 --> house wiring --> 5 phones.

"Anyone else had this problem? What's the fix?," he asked.

By the way, I want to interject here that it is always helpful if you can provide your setup. Model numbers, what links to where, etc. This info may just help other Vonage Forum Members diagnose your issues (tech issues, tat is).

OK, back to this thread. Vonage Forum Member AND Vonage representative jdr30 comes to this thread and posts that rapster300 should put the "RTP300 in front of the d link ... d link 624 has known issues with keeping a connection."

Next, rapster300 comes back to post that "I had it set up that way at one time in the past, but I couldn't access my employer's VPN without putting the Dlink in front on the RTP300.

"Just curious - I have a PC connected to the Dlink and its connection isn't being dropped," he adds. "Or perhaps the PC will automatically reestablish a dropped connection?"

In his very first post, new VonageForum Member b4stan  shares his experiences and thoughts.

"My setup is similar. We power cycle the modem daily," he writes. This keeps the phone up for most of the ay else it just goes straight to voicemail." 

B4stan adds that he thinks the most probable cause of this problem is" the time out setting for the DHCP lease for all subnet connected systems or IPs is set to a low amount causing the local firewall to be the trouble maker by failing to renew our own network DHCP leases."

Finally, Vonage Forum Member blutarksy joins the discussion. 

"I'm not sure if my issue is related, but I've noticed probably three times in the last month that I've woken up and had no signal to my phone," he writes. "The line light was off on my rtp300 and a power cycle of the rtp300 was required to get everything back up and running. I haven't kept track of the specific days, though I think I'll start since I've noticed it several times, but it seems to happen about once a week.

"Currently, for my Vonage connection, the setup consists of my rtp300 connected directly to the DSL modem with no computers connected at all -- I've got both cable and DSL, with my lan connected to the cable and Vonage connected to DSL (temporarily, until i modify my router box to share the connections)," he adds. "It's about the simplest setup for troubleshooting, with the rtp300 solely connected to the DSL, and like i said it seems to require a power cycle once a week (within the next 2-3 days is the next time I'd expect to wake up with no signal light --"

So What Does All That Voip Alphabet Soup Mean?

In that last thread, Vonage Forum Member b4stan referred to DHCP- or Dynamic Host Configuration Protocol. I know that many of you use abbreviations in your posts, but maybe not all Forum Members know what every abbreviation- the fancy word is acronyms- stand for. 

Do all those abbreviations you read about in Vonage Forum threads and elsewhere confuse you? Well, we you'll be happy to know that's why we have a handy guide to all VoIP-related abbreviations you are likely to encounter, and what they stand for. So if you see another jumble of letters that doesn't make any sense, why not hop over to our Voip Acronyms page? You can find it at http://www.vonage-forum.com/voip-acronyms.html.

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Friday  morning with our next edition of the Vonage VoIP Forum Digest, including our popular In The Blogs feature !!




 
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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