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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Calling All Tech-Heads


Vonage In Print News



November 27, 2005

By David Wichner

In a recent survey, consumers said they thought "VoIP" could be a hybrid European auto or a low-carbohydrate vodka.

But Voip - which stands for Voice over Internet Protocol - may soon become a household term as major telecom providers such as Verizon, America Online, AT&T and even Qwest are taking such Internet-based telephony services to mainstream consumers.

VoIP is available to anyone with a broadband, or high-speed, Internet connection - about 420,000 Arizona households, based on industry estimates.

By routing calls over Internet data lines in digital "packets," Voip avoids the cost of the traditional public phone network.

The consumer cost of Voip services ranges from free for phone calls between members of services such as Skype, to $20 to $30 for unlimited local and domestic long-distance service from companies including Vonage and Net2Phone.

While that doesn't include the cost of a broadband connection, heavy long-distance users can save some real money using VoIP.

"With Skype, we can really save on expenses when we call places like Great Britain," said Joe Rotello Jr., founder and owner of WindowGroup, a Tucson-based Internet consulting and training company.

Rotello, a Tucson native who currently is dividing his time between the Old Pueblo and Knoxville, Tenn., uses Skype for his business and has used Vonage - one of the largest residential Voip providers - at his home in Knoxville.

"The voice quality has really improved - it's about FM-radio quality," he said.

After finding customers mainly among tech-savvy businesses since emerging in the mid-1990s, the Voip industry is counting on a lot more people like Rotello to adopt Internet telephony in the next five years.

In a recent report, the Frost & Sullivan business consulting firm said residential Voip is "moving beyond the early adopter and becoming a mass market."

The firm projected that the number of residential Voip users will jump from 1.5 million last year to 18 million in 2010, with revenues rising from $295 million to more than $4 billion.

You can find Voip "starter kits" and phone adapters at retail consumer electronics stores such as Best Buy and Radio Shack, which recently rolled out Skype kits.

Several drawbacks

While the industry clearly believes mainstream consumers are ready for VoIP, some consumer advocates and industry experts question whether Voip is ready for the mainstream.

Critics point out that voice quality on Voip calls can be uneven, the service won't work when Internet connections go down, Voip doesn't work with 911 emergency service in many areas, and online-based services require self-installation that can be daunting to some consumers.

"It's ready for the tech-savvy mainstream," said Michael Gikas, associate editor for electronics at Consumer Reports.
To install VoIP, "you really should be comfortable working with your computer. … But in terms of operation, it's easy," Gikas said.

VoIP also can save money on long-distance rates and calling features, such as Caller ID, that usually are included in Voip plans, Gikas said, adding that Voip plans also don't carry various telecom taxes and surcharges.

"If you're not making many long-distance calls, you won't realize those benefits," he said.

Gikas advises consumers to carefully weigh different rate plans, considering their long-distance usage, and read the fine print in service agreements, which can include such things as fees for early termination of service contracts.

"It's not terrible"

In a recent study, Keynote Systems, an Internet performance consulting firm, found that Voip providers have some work to do to match the quality of traditional phone service.

"While it's not terrible, certainly you do not have the kind of service consumers are accustomed to with traditional phone service," Keynote spokeswoman Della Lowe said.

For example, Lowe said, some services suffer "echoes," or delays in voice transmissions. "That makes for an unpleasant experience, and key parts of the conversation could be lost."

A spokesman for Vonage - which ranked first in overall reliability in the Keynote study - said Voip service is a viable alternative to traditional phone lines, noting that the company has more than 1 million subscribers in the United States, Canada and the United Kingdom.

"The service is improving, and Vonage continues to work to improve its quality," Vonage spokesman Mitchell Slepian said.

Businesses like Voip not only for its low cost but for its mobility and flexibility, which allow users to make and receive calls anywhere they can open an Internet connection.

As information technology manager for UApresents, Tucsonan Todd Erickson has watched visiting performance troupes fire up their laptops via wireless Wi-Fi connections to make long-distance Voip calls.

"It's very portable, and it's free long distance for them," Erickson said.

But Erickson said Voip doesn't seem worth the hassle for his own use.

"You have to make a lot of long-distance calls to make it worth it."




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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