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Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



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Salt Lake City: impressions after several months




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The Internet: A New Way to Phone Home


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October 21, 2005

By Edward C. Baig

E.T. likely would have phoned home via the Internet had Voip not been an alien technology back then.

Voice over Internet Protocol (VoIP) is geek-speak for phone calls routed through cyberspace. It’s not yet mainstream, but it’s becoming more widely available.

Net calls are cheap: Vonage offers a $25-a-month plan that allows unlimited local and long-distance calls anywhere in the USA and Canada. You also can make inexpensive overseas calls. London for instance is 3 cents a minute, Japan for a nickel.

A rival carrier, Lingo, charges just $20 a month for an unlimited calling plan that covers the USA, Canada, and parts of Western Europe.

In addition to such features as voice mail, caller ID, call waiting, and three-way calling, Voip provides extra goodies. Features vary from company to company. All calls are logged online, so you can retrieve voice mail over the Web. You can turn on a do-not-disturb feature that tells folks you’re taking calls only in an emergency.

Alternatively, if you want to be reached, a “locate me” feature can sequentially (or simultaneously) dial several designated phone numbers.

Another benefit: the notion of a “local” number is eliminated. You’re not restricted to a phone number containing the area code where you live; you can pick a different area code. Live in Denver and have family in Manhattan? Choose a New York number; New Yorkers who call that number wouldn’t have to pay long-distance charges. (Some international codes also are available.)

You can use an ordinary phone to setup VoIP. Typically, you plug your phone and computer into a box called a telephone adapter. If all goes well, you detect a dial tone and can make calls as usual. (Vonage has teamed up with VTech on cordless phones that eliminate the need to connect to a computer.)

On the downside, Voip is only as reliable as your broadband DSL or cable connection. If your connection crashes, your phone won’t work until service is restored.

Also, in some 911 emergencies, you might be hard to locate. A land-line connects to 911 operators who can use caller ID to pinpoint your location. By contrast, 911 calls made over Voip don’t always work as they should. The Federal Communications Commission requires Voip providers to make sure users “acknowledge” 911 limitations.

Some Internet telephony providers let you make free global calls PC to PC. One of the most popular is Skype.

There are other options for gabbing over the Net. Instant messaging services such as those of AOL, Apple, Google, Microsoft, and Yahoo also let you chat via voice for free.




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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