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Vonage VoIP Forum Digest - October 24, 2005

Vonage VoIP Forum Digest

October 24, 2005

By Daniel Connor

Welcome to today’s edition of the Vonage Voip Forum Digest. First, I have some exciting news. On Sunday, our 18,000th Member joined us here on the Vonage Voip Forum. That Member is crazymom21. Welcome, crazymom21. We look forward to reading your posts!!

In today's edition of the Vonage Forum, we will read about how one personal finance columnist thinks a Vonage account can help you efficiently manage your household expenses. We'll review Vonage Forum threads on what to do if your Vonage connection doesn't ring or produce a dial tone, and how to guard against power outages by buying a UPS (Uninterruptible Power Supply) and not paying a fortune for it. Finally, as we do every Monday, we'll meet our Vonage Voip Forum Member of the Week.

Vonage In The Headlines

Personal Finance Writer Praises Vonage As "Huge Cost Saver"

As a personal finance writer for The Morning Call newspaper in Allentown, Pa., Gregory Karp has a big responsibility: to guide residents of that region (many of whom would differ with Billy Joel about his characterization of Allentown) on how to spend, invest, and save their money.

As many of you know, saving money starts with efficiently managing your household expenses. And it sounds like Karp definitely thinks Voip services such as Vonage do the trick.

"VoIP is technospeak for using a regular phone to place and receive phone calls over your broadband Internet connection rather than a telephone network. It can be a huge cost saver," he writes. "Most traditional phone companies offer it, but some of the best deals come from smaller companies, such as Vonage."

Beware that if your electrical service or Internet connection fails, you won't have phone service unless you have a wireless phone.

Karp then quotes John Breyault, a spokesman for the Telecommunications Research and Action Center. "A lot of the things that made people wary of the technology are starting to be corrected," said Breyault, who uses Voip in his home and figures that he saves about $30 a month."

On The Vonage Voip Forum

On a new Vonage Forum thread called No dial tone or rings heard when calls are made?, new Vonage Forum Member Mempho describes his problem.

"I got Vonage switched over and activated last Friday. As of Sunday evening, my Vonage system works great IF I plug 1 phone directly into the back of the RTP300 router," he writes. "Also, I am "piggy-backing" this router off of my wireless WRT54G. So again, everything works great IF I have that 1 phone plugged directly in the back of the RTP300 router."

The issue for Mempho, though, is when he plugs his RTP300 into his phone jack in his wall like he is supposed to, he can't get a dial tone on most of the phones in my house, nor can he get a ring when someone calls. "And this is what's funny....if I call my Vonage number from my cell phone, it won't ring, but if I answer, a conversation can take place," he writes. "How strange is that?

"So, I can't get any of the phones in my house to ring or get a dial tone (I may get a dial tone 10% of the time from 1 phone). And, it only works with 1 phone plugged in the back of the router," he adds.

As to wiring issues being a cause of the problem, he doesn't think so. "My house is only 1 year old, so I would think the wiring is A-OK," Mempho adds.

Vonage Forum Member Steve48 was one of the Members who supplied a very helpful answer.

"The first thing you need to do is to get the RTP300 unplugged from the house wiring until you're sure that you have things set up right.," he writes. "The voltage from the phone company, if still on the line, can and probably will damage your RTP300.

"Once you've done that, plug a phone directly into the adapter," Steve adds. "That will give you service and the pressure is off while you work the house wiring issue. The most important thing is that you'll have to find the junction box where the old phone company lines hook to your house wiring. If it's a modern installation, all you should have to do is unplug one or two standard phone plugs that connect to 1 or 2 phone company land lines. Then you'll insulate them with electrical tape and you'll be ready to plug the RTP300 into the house wiring. If there are still issues after that- and there may be- we'll address them as they come."

By the way, Mempho points out a helpful Vonage Forum link with more information about this issue. It is Home Wiring Installation Guide.

On a new Vonage Forum Thread called Which UPS to buy, Forum Member miichael writes that with winter coming up, and the fact that sometimes his power goes out, he is looking for a reliable Uninterruptible Power Supply that will give his Internet connection on which he runs his Vonage service another 45 minutes to an hour of juice.

Several Vonage Forum Members jump in with their recommendations. Vonage Forum Member sheepishlion is not "sheepish" about giving advice.

"I have 3 UPS's all from APC, one for my entertainment center, one for my computer, and one for the network/phone," he writes. "I have the network/ phone connected to APC Back-UPS 725.

"The power doesn't go out much, but the software that comes with it says it should work for 30 -45 minutes with everything that is connected to it," he adds. "I have it running a modem, 3 routers, and the phone. I also like their upgrade program where you can return your old unit, and get a discount on a new one."

Steve48 is helpful once again: "I have a 500 VA CyberPower" writes Steve, who says he paid $60 for it several years ago at a leading consumer electronics retailer, but the product still works.

"Something similar should work fine for you," he adds. "You don't need much for just the networking stuff."

You know, seeing that line in Steve48's helpful post where he wrote "if there are still issues after that- and there may be- we'll address them as they come" once again reminded me how valuable Steve Gray is as Member. So here's another Vonage Voip Forum Member of the Week nod to Steve48. To read some of Steve48's posts, click here.

Want To Write A Vonage Review?

Here on the Vonage Voip Forum, we have a lively review section. Here, readers and Vonage users post their reviews and opinions about Vonage service and equipment. The link for these reviews is:

What's that? Want to write your own review, and let others know what you think about Vonage service and equipment? Sure. Go to our "Write a Review for Vonage Voip Forum" page at On this page, you'll see the following spaces where you will want to enter the information that will comprise your review.

In the Product Title box, enter the name of the product you are reviewing, such as the type of router you might want to review.

In The Review box, write your actual review. Try to write at least 100 words. Try to use good grammar and spelling, and please stay away from all-CAPS.

In The Your Name box, type in your full name.

In the Your Email box, type in your email address.

Next, you'll notice a Score pull-down menu. Choose a number from 1 to 10, with 10 being the top rating for the Product you are writing about

In the Related Link box, type the Web site address for the Product you are writing about. This is not mandatory, though.

If you enter a Related Link, you will want to give that link a title. Type the title in to the Link Title Box.

After you complete your information, click Preview to see how your entry reads, and will look when it is posted. If you like what you see, click Yes.

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Tuesday morning with our next edition of the Vonage Voip Forum Digest!!

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