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Vonage VoIP Forum Digest - October 21 - 23, 2005

Vonage VoIP Forum Digest

October 21, 2005

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. In today's edition, we'll write about what the Canadian government is doing to compel Vonage and other Voip providers to warn their Canadian customers about the current limits of E911. In our popular Friday In the Blogs feature, we review what some of the Voip bloggers we read regularly have written about this week. We'll look at a new Vonage Voip Forum thread with a day-by-day account of a new Vonage user's experiences in getting his number switched over from his old phone company to his Vonage account. Finally, we'll tell you how you can write your own review of Vonage's services or products- and get that review posted on the Vonage Voip Forum!

Vonage In The Headlines

Canada Phone Regulators Say Vonage Should Warn Canada Customers About E911 Limits

Vonage users in the U.S. have been reading a good bit here in the Vonage Digest about regulations that Vonage and other Voip services should be fully geared up to work with E911 emergency calling. Yet today, the big news about that subject comes from Canada.

Yesterday, Canada's telecom regulator ruled on Thursday that companies such as Vonage, which offer local phone service using VoIP, must warn customers about the limits of their 911 emergency service. 

The Canadian Radio-Television and Telecommunications Commission (CRTC) decision orders that Voip providers notify current and prospective customers about the "availability, characteristics and limitations" of their 911 service by January 18. The regulator said this would include advertising, scripts for sales staff, sales agreements, installation software, and telephone set stickers. It also warned the companies will have to remind existing customers of their 911 service limitations at least once a year. The ruling will apply to Vonage, as well as to traditional Canadian phone companies entering the VoIP market.

Vonage To Present E911 Update

There's another one of those Voip conferences coming up. The Internet Telephony Fall 2005 Conference & Expo is getting closer. It will take place in Los Angeles from October 24-27. I noticed that one of the three members on a October 26 panel called "VoIP Regulatory Update: Will You Be Ready?" will be Steve Seitz, VP/911/Regulatory Affairs for Vonage. 

I'm sure there will be a lot of talk about the E-911 rules. I won't be there, but I am sure lots of reporters and bloggers will. And I will be tracking what they report and posting it right here in the Digest.

And speaking of the bloggers...


In The Blogs

We read about 15 Voip and IP-telephony-related Weblogs. Some we read more than others, but we enjoy most of them. Face it, bloggers are opinion-shapers. So today, as we do each Friday, we are going to give you a round-up of what the blogs we read said about Vonage during that week.

Here's what the Voip bloggers have been writing about:

Om Malik of Om Malik's Broadband Blog gets more interesting comments on his post about who he thinks might want to buy Vonage should the company ever put itself up for sale.

Tom Keating of VoIP Blog has lots to say about Covergence, the company that will provide E911 solutions to Vonage. He's interviewed them, and writes, "basically, Covergence is similar to a Session Border Controller (SBC) but much more advanced offering unified security and management of network applications. For example, it is application aware, including SIP-aware and can route e911 PSAP information to the appropriate 911 emergency services gateway." Tom adds that Vonage will use Covergence's Eclipse to provide E-911 call routing, E-911 call recording and E-911 call detail records.

Jeff Pulver of makes several posts about the United States Senate's consideration of a bill with more E911 regulations. 

Mark Evans of the Mark Evans Blog doesn't make any new posts about Vonage this week, but I recommend that you read some of his posts about a hypothetical sale of Vonage, as well as the more realistic procedure underway to try and make Vonage a publicly traded company.

Russell Shaw of the ZDNet IP Telephony blog offers a couple of posts in which he wishes that broadband- which is pretty close to mandatory if you want to use Vonage- should be faster and more widely available in the U.S. He also writes a post in which he used to test his Vonage connection. 

Andy Abramson of VoIP Watch explains and then comments on a bill introduced in the Pennsylvania Senate that asks for legislation that will require Voip companies such as Vonage to forward those dollars collected for E911 fees to be passed on to the Commonwealth of Pennsylvania.

Rich Tehrani of VoIP Blog has a post that like Andy, explains that move in Pennsylvania to collect E911 fees from companies like Vonage. 

On Ted Wallingford's The VoIP Weblog, Ted doesn't specifically mention Vonage this week, but as I wrote the last few weeks, he links to an article he's posted on the O'Reilly Network that explains some key issues that companies that are thinking about upgrading to VoIP should consider. Here's the link:

Broadband Reports has a growing thread called Vonage finally adds ACR and other privacy features. By the way, ACR stands for Anonymous Call Rejection.

Blogger Alec Saunders doesn't only write about VoIP. Alec refers to his blog as his personal soapbox on World Events, Canadian Politics, and the Technology Business. Ingredients include a little wine, and a lot of VoIP." He has a post on what he views as the dangers to civil liberties implied by the U.S. Government's wishes to have Voip calls through Vonage and other providers able to be tapped in case law enforcement feels bad guys are on Here's the link to is post:

Finally, we sometimes like to link to posts that are not written by VoIP bloggers, but are written by "regular" bloggers who deal with Vonage. Like for instance this week, when blogger Rubi of the McCoys to Hatfields blog writes that her family is moving, and is getting Vonage service. "Our 244 prefix number will be down for a while...we are getting that Vonage thing and it takes 20 days...for phone number rights or something," she writes. It seems to be well worth it. Our cell phone works, though.

What Rubi is talking about is Local Number Portability. We have a section of our Vonage Forum devoted to those issues. Here's the link:

Tell you what. As long as we are on the subject, let's go there now: 

On The Vonage Voip Forum

Vonage Voip Forum Member dave37174 set out to transfer his old phone number to his new Vonage service. He has posted a day-to-day account of his experiences on a new thread he's started and calls From LOA (Letter of Authorization) to Transfer Complete in 6 days!

"I just wanted to post a very positive experience thus far. The process from order to number transfer completed in 6 days. Expected at least 20 days for the number transfer (BellSouth) based on the information Vonage provided when the order was placed," he writes 

Dave says he's "very satisfied at this point. Everything just worked out of the box. Didn't even need to touch my firewall which was a pleasant surprise," he adds. "Very high wife approval factor!"

On that last point, Dave, I hear you loud and clear.

Then, in the same post, Dave gives his day-by-day account of the number transfer process:

  • October 8, 2005 Awaiting Letter of Authorization
  • October 9, 2005 Letter of Authorization (LOA) Received
  • October 10, 2005 Transfer Sent to Carrier
  • October 14, 2005 Carrier Approved Transfer
  • October 14, 2005 Completed LNP Transfer

Want To Write A Vonage Review?

Here on the Vonage Voip Forum, we have a lively review section. Here, readers and Vonage users post their reviews and opinions about Vonage service and equipment. The link for these reviews is:

What's that? Want to write your own review, and let others know what you think about Vonage service and equipment? Sure. Go to our "Write a Review for Vonage Voip Forum" page at On this page, you'll see the following spaces where you will want to enter the information that will comprise your review. 

In the Product Title box, enter the name of the product you are reviewing, such as the type of router you might want to review.

In The Review box, write your actual review. Try to write at least 100 words. Try to use good grammar and spelling, and please stay away from all-CAPS.

In The Your Name box, type in your full name.

In the Your Email box, type in your email address.

Next, you'll notice a Score pull-down menu. Choose a number from 1 to 10, with 10 being the top rating for the Product you are writing about

In the Related Link box, type the Web site address for the Product you are writing about. This is not mandatory, though.

If you enter a Related Link, you will want to give that link a title. Type the title in to the Link Title Box.

After you complete your information, click Preview to see how your entry reads, and will look when it is posted. If you like what you see, click Yes.

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Monday morning with our next edition of the Vonage Voip Forum Digest, including our very popular Vonage Voip Forum Member of the Week feature!!

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