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diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

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Shhhh -- just don't call it the V word

Vonage In Print News

October 20, 2005


It may just be the four-letter word of the telephone industry.

While Voip (voice over Internet protocol) is the technical term for the latest generation of phone services, many companies are refusing to use it in their marketing. Bell Canada, Shaw Communications Inc. and others favour more generic, less technophile names such as digital voice, digital phone, or Internet phone.

This new application has proven a boon for many early adopters, saving them money on communications. It's based on IP technology, which sends voice and data together in packets over networks. That means calls aren't restricted to phone lines any more, allowing new players such as cable companies to break into the phone market.

So what's wrong with VoIP?

The issue lies partly with the technology's early roots. Although most people have only recently started hearing about VoIP, it's actually about a decade old. In the 1990s, calls were first made over the Internet via personal computers. But the technology did not gain popularity because of issues such as poor sound quality and delays associated with this type of calling.

VoIP has since evolved and is no longer just used between computers. Many companies offer this service over their own networks. And the latest Voip adapters for homes and offices have their own battery backup power so the phone line doesn't instantly go dead if the building's power is out. However, these significant improvements in the technology itself haven't stopped telcos and cable companies from distancing themselves from the term VoIP.

"The last three years or so, it's all been about fixing those problems and making voice work over a packet network so that shouldn't be a stigma any more, but it certainly hangs out there," says Jon Arnold, of IP consultant J Arnold & Associates.

"Because Voip still has some negative connotations, it's also viewed as a second-rate service," he said. Cable companies in particular don't want to call it VoIP, he adds, "because if they're going to be in the voice business, they only want to do it as a primary line service."

And then there's the question of how many non-techie consumers actually know what Voip is. Buying phone service has become so complicated that Bell Canada has a glossary on its website for terms that describe its new digital voice service, while cable companies such as Rogers Communications Inc. and Shaw have on-line question-and-answer sections regarding their services.

At Rogers, they use the term home phone. That's because Rogers found that consumers thought of Voip as making calls over the Internet, whereas the Rogers phone service goes over its secure cable network, according to spokeswoman Taanta Gupta.

Shaw, another new entrant in the Canadian phone market, named its service digital phone. Shaw president Peter Bissonnette shudders when he hears the Voip word. "VoIP means I have to have a computer," he said in a recent interview.

With last month's Voip launch, Bell also steered clear of the term and called its new service Bell Digital Voice. There was limited awareness of Voip in the marketplace earlier this year when Bell was doing research to prepare for the launch, and the company wanted to keep things simple for its customers, according to spokesman Paolo Pasquini.

Not everyone is turned off by VoIP, though. Upstart Vonage Canada Inc. is one of the providers openly embracing the term. In its TV advertising, Vonage Canada, which offers a phone service over any high-speed Internet connection, is encouraging customers to "VoIP."

The difference between Vonage Canada's Voip service and cable companies such as Shaw's offerings is that it doesn't go over its own network.

Vonage Canada is using the term Voip as it tries to differentiate itself from bigger cable and phone rivals, president Bill Rainey said.

He wants to make it part of everyday vocabulary, like iPod for digital music players or Xerox for photocopiers.

"We said here's an opportunity for us to take something completely different and turn Voip into a word," Mr. Rainey said. "We believe we've made good inroads . . ."

Time will tell what words make it into the popular lexicon. In the meantime, it could prove to be a confusing period for consumers as many carriers refer to VoIP services as anything but.

A Voip by any other name ...

Companies trying to attract new customers are avoiding use of the term Voip (voice over Internet protocol) in their marketing and are adopting more generic, less technophile names.

'VoIP means I have to have a computer.'

3.8 million

Predicted number of homes that cable companies will have signed up for home phone subscribers by the end of 2009, a 27% share of the market.


Percentage of new system sales that IP-telephony products will represent by 2010.

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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