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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
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How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
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Topic:
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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
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Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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Vonage VoIP Forum Digest - September 29, 2005


Vonage VoIP Forum Digest

September 29, 2005

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. 

Today we will read about a new charitable effort involving Vonage and a Canadian telecom reseller that specializes in working with charities and non-profits. In case you missed it, I am rerunning yesterday's news in which the U.S. Federal Communications Commission said it was extending its deadline for Vonage and other Voip service subscribers to acknowledge they understand the current limitations of E-911 access over VoIP.   We'll look at Vonage Voip Forum threads from Forum Members with questions about firmware, and about choppy service. Finally, we'll take a look at our Customer Reviews section, and what one reader in Harrisburg, Pa. had to say about his Vonage service (and about lawyers).



Vonage In The Headlines

Telecom Provider To Work With Vonage as Reseller to Non-Profits

Graceline Canada is a company that provides discounted telecom services to charitable and on-profit partners - and shares a portion of the revenues from those services with the charities it helps. 

Graceline has just announced it will increase support to charitable and non- profit partners through Vonage. Here's the dal. Graceline will make a donation to the designated charitable or non-profit organization each time a supporter or member of a non-profit organization subscribes to Vonage through the Graceline website. Graceline will continue to share a portion of revenues made from the Vonage service on a monthly basis with these organizations, as long as the individual continues to subscribe to Vonage Internet phone service.

FCC Pushes Back E911 Acknowledgement Deadline to October 31

Last month, the U.S. Federal Communications Commission was all set to force VoIP service providers such as Vonage to interrupt access for subscribers who did not get back to their provider with an acknowledgement they understand the access limitations to E911 services over VoIP. 

Well, that deadline was supposed to be Monday, but late Tuesday, the FCC said it was pushing the deadline back now has been pushed back until October 31. 

"Vonage has been working diligently since July to gain affirmative acknowledgement of the differences between Voip 911 services and traditional Enhanced 911," Vonage said in a statement yesterday. "The company will continue to pursue acknowledgement from the remaining 10,000 customers and Vonage will inform the commission when it has gained affirmative acknowledgement from 100% of its customers." Vonage said this morning it has received acknowledgements from around 99 percent of its subscribers.

 "We commend the FCC's decisive action to extend the enforcement deadline and on behalf of our nearly one million customers, thank them for their consideration of this critical public safety issue," said Vonage CEO Jeffrey Citron.   "We are also working as hard as we can to turn E-911 up as quickly as possible to meet the FCC's 120-day requirement," added Citron. 

Vonage added that it "has and will continue to devote significant resources to inform customers of the limitations of Voip 911 and  expects to make E-911 available to the majority of its customers before the end of the year."

Halloween might be far off, but if you are a Vonage subscriber and have not taken care of this yet, I'd get this done and over with.  Like I have been saying this week, I know Vonage has been trying to contact you - by phone, by email, by every means but smoke signals. If I were you .. well, you know what to do. 

On The Vonage Voip Forum

New Vonage Voip Forum Member magilla was not "thrilla" about frequent call terminations and choppy call quality. So he decided to start a thread that he named, Choppy/disconnected service.

"I know a lot of factors can be involved with choppy/disconnecting service, but has anyone been having problems recently?," magilla asks. "I have Comcast cable and am in Eastern PA. The disconnecting service seems much worse during the daytime."

Fellow Vonage Forum Member pdrayton then posted a suggestion. "Comcast periodically has bandwidth issues, especially around the time they are 'upgrading' the system to increase bandwidth," he writes. "Do the Vonage Speed Test several times during the day, and several times during the night. Then post your results here. We can give you an idea if your problems are related to Comcast."

By the way, here's a link to the Voip Speed Test we have here on the Vonage Forum: http://www.vonage-forum.com/voip-speed-test.html.

ChrisFix, who is another Vonage Forum Member, posts his take on things. "I'm able to access Vonage.com without any problems, as well as my account info," he writes. "It sounds like you may be having a more localized problem with your ISP."

On a new Vonage Voip Forum thread called new to vonage! wrtp54g firmware, new Vonage Forums Member yanmared  posts a question about a Linksys WRT54G router he's just purchased. 

"It is set up and running (but) I was wondering about the ugrades," he writes. "My login page says it has version 1.00.18 I guess thats old because i hear 1.00.50 is out, how do i get my router to upgrade its firmware?" 

He wants to know if the router will upgrade the firmware automatically.

Fellow Vonage Forum Member brownizs posts an answer. "After a while, it should pick up the new firmware from Vonage," he writes. "It may take a day or two, or even up to one week, but it should." 

Brownizs adds that you can somewhat force the firmware upgrade by unplugging the router, holding in the "Reset" button for aproximately  15 seconds - and then plugging in and releasing the Reset button after you plug in.

Hey, did you know you can write your own review about your Vonage service? Simply go to Vonage Customer Reviews and write your thoughts.

Here's a typical review that's up there. In fact this one is the most recent review. It's called Happy In Harrisburg, and was written by Alan Hochberg. Here's the link.

"My low-tech fiancee was reluctant to go for Vonage, but the fun TV commercials won her over," Alan writes. "The hardware, wiring, and setup were easy for me (a moderate techno-geek who reads directions). The low cost is great. Quality is excellent, even when she's talking and I'm surfing (or rarely, the other way around). In several months of use, reliability has been good. 

"There was one bad day of 'all circuits are busy', and of course you're dependent on your ISP," Alan adds. "But hey, that's what cell phones are for. The three zillion notices and E-mails about the importance of setting up 911 service are kind of endearing. Those wacky lawyers!  The computer-accessible voicemail and online whiz-bang features are fun. 

"In summary," Alan adds. "Yes, this really is something that is both cheaper and better than POTS (plain old telephone service). Vonage's success in reaching the first million customers is deserved."

"Wacky lawyers?" I've known one or two in my time, guy.

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Friday morning with our next edition of the Vonage Voip Forum Digest, including our popular In The Blogs feature!!




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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